Spent 30 minutes on hold, with horrible music I might add, only to be told they'd take my information and have someone call to schedule an appointment. I told them I had to go to work and could they please call after 1:00. I got home at 12:55 and had a missed call from them at 11:40. Seriously? I'm back on hold now...I figured I'd write this while I'm waiiting. 20 minutes in and counting... Gotta love corporate medicine. read more

I had to leave Dr Giles. I messaged her with a problem I was having. She asked me if I was on antibiotics. Told her I was. She never responded. Two weeks later I had to go to urgent care to get medication and I found a new doctor as well. This is not the first time I was ignored by Dr Giles. Millennium Physicians just doesn't care about their patients. read more

This is the worst medical group that I have ever experienced in my life. I can't believe the gross lack of patient careI experienced here. Terrible!!! read more

Concerns have been raised about a perceived "dangerous business model" where non-medical staff might be making medical decisions or that urgent test results were not handled promptly, potentially leading to serious health consequences. they are solely focused on their behind the scenes behavioral health practices that are not only unconventional but highly unprofessional! any and all exrenrnuetungs cercimstances caused by medical or non medical practitioners against your will. upon you telling them to stop practicing mental healthcare. and they not only continue without any consequences but hinder your physical health through neglect while they exacerbate any and all existing mental or physical health problems! this place is medical malpractice 1000 percent read more

Everything! From reception to the end. I was treated like a piece of furniture. Stuck in a hot room for almost an hour until I came out to complain while my NP was chatting up a coworker, then when she finally got there with an attitude and I dared asked a question about a medication and she completely lost it and told me that She was uncomfortable and my appointment was over before it even began. Don't go unless you like being disrespected. read more

Check in procedure and mandatory questions are very disturbing and must provide answers to very " probing " questions that have nothing to do with the Dr and patient experience. You have my ins. Card and my DL and my medical records you don't need my pronoun. read more

Joining in with the other many one-star reviews. While the doctor was fine - the office and billing has been a nightmare. No one answers the phone and when they do, they just transfer you back to the main line. Absolutely no one wants to help patients. After I went for bloodwork, my doctor wanted to talk about the results. Because this was from my annual physical, it's supposed to be covered under my insurance. I had a 5 minute phone conversation with the doctor that amounted to "we'll redo your bloodwork in 3 months" and for that nugget of brilliance, I was charged a $40 copay. The billing team said the reason for the copay was because it was for a new diagnosis. Except I haven't been diagnosed with anything. But this type of shoddy care is common with large medical groups, so shame on me for even going to them. read more

This was a horrible experience! The staff argued in front of patients, the nurse practioner while nice, seemed to know very little and it felt like I Was educating her more than the other way around. The worst part was when I called to ask for my blood work results, the front desk manager told me I had to make another appointment to receive them. Do NOT believe this! They are required by law to provide any records including blood work upon request. She argued with me until I finally hung up after being on hold for 30 minutes and I ended up finding my bloodwork results on my patient portal. Not once was I told I could find it there. I don't know if they're poorly trained or just being argumentative but I'll NEVER go back and strongly suggest others heed the other poor reviews and look elsewhere for their health care. read more

Staff is horrible and does not communicate with the DR. about patient messages to their provider.

I love the physician group from Port Charlotte, specifically Mylissa Persons, but the billing has been horrible. Every year when I have my physical I get billed when it should be zero. Then this affects my blood work through Quest because the billing department is not billing correctly. I sure hope this will not be a yearly issue going forward. read more

Palmetto visits were decent. Dr. Grace wasn't too thorough. Provider has now left the practice, and I have to find a whole new provider in order to transfer my "no longer valid" prescriptions to another pharmacy. Very disappointing and frustrating to say the least. Thankfully I'm not on life dependent medications... what a waste of time. read more

Tried to set up a new patient appointment at the Venice location and was told I "need to come by the office and fill out an application". Its 2025! And you're not able to take this info. over the phone or have patients fill it out online. Give me a break read more

I have no problem once a doctor is seen. HOWEVER , the Millennium Physician Group automated answering system is unforgivable. (941-764-5858) I am in SW Florida. Here's a concept. How about showing care and respect for the patient by ANSWERING THE PHONE!!! I AM 77 YEARS OLD in good health with limited need to see doctor AND HAVE NEVER EXPERIENCED ANYTHING THIS BAD. No matter how good the doctors and nurses are, the insulting phone response has me shopping for another doctor. read more

my kids had a scheduled appointment a month in advance. The second day of school is what I was scheduled for my kids appointment. I received a call 7:30 stating that the doctor is not in and won't be in today. I just find very unprofessional. they was apologetic to me just seem as if they didn't care. How do you schedule an appointment and wait till the day of the appointment to cancel on people I took off work with my kids now late without a note. read more

I can't say enough good things about this practice Doctor Babaria has been my physician since I moved to Florida. Staff is always welcoming and amazing and attentive. The new nurse practitioner is amazing and unlike other physician groups, their portal actually talks to you and answers or any and all questions within 24 hours they are amazing at this read more

I have no problem with my Dr or office staff, she has a great team.No problem with scheduling or tests to be done. I do have a problem when they send a kit for me to send them back urine & blood.This is overstepping there bounds and unacceptable.. read more

Dawn Russie just kicked me to the curb She not professional at all i called her office with very high blood sugars and she ignored me wouldnt make an appointment for me th get my sugar straight i dont recommend her read more

if you are considering this facility for GP be careful. Staff on site is top notch. Support is garbage. Phone contact? CRAP! Patient portal? Just a little bit less crap. This corporation couldn't care less about patients. Only $$. read more

I just had the strangest interaction with this office two days in a row. I heavily researched what PCP I wanted. On their website and on my insurance page it says that Dr. Nair is taking new patients in Sarasota. I called yesterday and the woman who answered the phone at scheduling said "YES SHE IS ACCEPTING NEW PATIENTS". I then spent 15 minutes on the phone with this lady (who was clearly working at home with her kids screaming in the background...no shame to remote work but come on) giving all of my information, only to be told that she would forward the information to the office and they would call to schedule. As a business practice, this is annoying b/c I'm ready to schedule NOW, not when you decide is convenient for me, but whatever, I'll go with it. Just now I get a phone call from someone who sounded like she was either stoned out of her mind or straight up on crack, telling me that Dr. Nair is not accepting new patients. I told her that their website says she is, and she lazily responded, "Yeahhhhh we gotta get that changed ha ha" Are. You. Kidding. Me?!?! Reviews of Dr. Nair seem great but after reading the reviews of the practice, it looks like I dodged a bullet. read more

Millennium is dangerous because their business model includes routinely having non-medical people making medical decisions. This registered nurse just counseled friends to find another physician. I was a patient there myself years ago and had a very good physician, but left because of this dangerous business model. Yesterday, a friend had lab work and had critically low results . Not only did Millennium not have a licensed person review this as is Medical standard, but they didn't even return an urgent call from a patient. A few weeks ago, this same lab result got the patient admitted into intensive care unit. Last night, they didn't even bother calling because the non-medical person did not understand the critical need for immediate intervention. This same​ patient should have a pet scan after some other suspicious imaging, but that was never related to the patient and it is now causing a very dangerous delay in care . This is a dangerous group. read more

Everyone In the Venice office is absolutely brain dead. They do not have a care in the world what you are saying to them or your needs. it feels like a psychological thriller/mind f*ck its literally eerie how these people act and Infuriating as hell. This practice is a prime example of what's wrong with Western medicine. These "Doctors" do not care about anything but billing you and getting money. They act like you're an annoying nuisance or an overreacting child when you receive healthcare from them but not in a rude way in a brain dead way that infuriates you. They act like a tired braindead mom who has 8 children and is addicted to opioids that just couldn't be bothered with you. This practice is a disgrace do not receive healthcare from these people. read more

Front office staff in Sun City Center office is unprofessional. They need supervision. They lack skills, make serious medical mistakes and will lie, talk in circles, pretend to be in meetings all day just to not be accountable for what they did. They changed my Rx script for a medication I take, when I called they did not want to hear about it even though I have called 5 times about it and 5 times they told me they will fix it. Now here I am without the medication that is not supposed to be stopped. This ignorant mistake has left me without the medication and has been affecting my health since June 2025, when I transferred from a previous PCP to this goofy medical office. Patient safety is not a priority is it Sharmane? For anyone that has issues with this office, the Regional Director is Rebecca Lusk and the CEO of Millennium Physician Group is Tesha Simpson they are on IG, Facebook and, LinkedIn, contact them with your issue. read more

I love this group! I am a retired RN from the northeast who always thought we had the best healthcare; we had the big teaching hospitals, the biggest and brightest......until I moved here. What I love is that all my caregivers are female. As a former infection control officer I'm impressed with the level of protection and professionalism I've witnessed. Everyone here is courteous, helpful and supportive. Thank you all my people at Millennial. read more

The care was great, staff is very knowledgeable! Dr Bell helped with all my needs! I was referred to a specialist and they helped out with the treatment! read more

Awful customer service. They never answer the phone, asked me to make 3 Dr visits to renew a prescription that I had been on for decades. My annual physical was just a bunch of vague questions. HORRIFIC !!! read more

Our primary has always been friendly, but just seems to shuffle you off to another Millennium Dr. that you usually have to wait for weeks to get another appt. They are adequate and get the job done. read more

Sitting for over 2 hours in any doctor's office is ridiculous. To hell with this location.

By the looks of the reviews already, probably not necessary to repeat how utterly horrible this place is but still must do it. This is supposed to be HEALTH CARE, but instead its like a death trap. Rude employees, zero interest in actually helping people. Money grab! Got completely incorrect diagnosis and almost literally died from prescription that was obviously wrong for me. If want to continue living, I'd recommend avoiding this place. read more

Love the people here. Everyone is knowledgeable and friendly. they listen to me and take their time with me.

I recently had to change physicIan's because my Sarasota doctor moved out of state. I found a new doctor in Englewood which was closer to my home. However, the Englewood office is completely dysfunctional and the staff utterly rude. I've made more than one visit (which was scheduled and confirmed) only to be told that they couldn't see me because of a mistake THEY made or kept me waiting for more than an hour, without so much as an apology. I guess when you greet every patient who walks in with "Thank you for your patience ", that should be a clue as to how professional and efficient the place is. read more

I would give them a Zero Millennium on Cochran I'm Poer Charlotte Fl is TERRIBLE and they get worst every time I go now I'm paying them to be treated me like garbage and don't give you the care a Doctors office should and then nurse is Rude she talks Fast and that's it. that's if she calls you back and don't forget when I had covid and sat in my car in the parking lot to be treated3 different times then don't get the meds cause the pharmacy lady said she had a flat tire 3times intill I called her out on it I was in quarantine she wanted me to go get the meds .then recently the pharmacy closed according to my hu and they never contacted anyone about their meds what a horrible place someone needs to help us read more

My wife has tried for 2 days to contact her doctor. She has tried every way you can to get a call back. Not even a reply to portal message she sent. She is having issues and pain. I have to say their approach to customer care is awful. They are becoming a monopoly and don't care, it's about the money. read more

I signed up as a new patient with them for a particular doctor which I researched, they took all my information and created a portal for me. After calling again to correct errors I was able to log in and schedule an appointment. They called me the next day to tell me that the doctor could not see me at that time. When I finally spoke to someone at the office they told me that the doctor I choose is not accepting new patients. The person was extremely rude and refused to discuss this with me. Overall, their automated attendant is terrible, their portal is OK and my interaction with their staff was extremely disappointing. This is not a company I will deal with in the future. read more

If you are interested in quality health care avoid Millenium Physican Group at all cost. They are corporate raiders who buy up private practices and then provide the least amount of care for the most amount of money. I went to the St. Augustine practice after another corporate raider, Island Doctors bought the practice of my family doctor of 30 years. My current doctor was excellent and known to me personally. Last Friday I get a call from Millenium Group that they are dropping me as a patient because I have Florida Blue insurance, and they don't make enough money from the payments. This was one week before my six month scheduled appointment. I have Type 2 Diabetes and Heart Disease. They gave no warning and refused to give me an exit appointment even though I offered to pay everything out of pocked. So here I am without a primary care physician and with serious health issues. Google Millenium Group and read their patient and employee reviews. They are awful and put profits before patients. read more

Before my visit, I called the doctor's office to ask about roughly how much I need to pay for one visit with my insurance and they said I don't need to pay. After my visit, the company sent me a bill stating that I need to pay $150. I called many times and finally connected with their billing department (terrible costumer service), and they said that (with a very bad attitude) I should have figured out my own insurance instead of asking their office for information. In the doctor's office, they asked me a series of strange questions such as if I feel depressed or if I want to kill myself. I felt weird but tried to be nice and patient and answered all those questions. On the bill they charged me for "emotional assessment". The lack of information and the attitude during the whole communication is terrible, and I do not recommend this place at all. read more

I was very disappointed with Dr Jacobs the Dr on call today 12/24/24. I called at 8:50 am regarding a prescription I needed that I forgot to mention at an appointment the day before. The medication is in my chart and should not have been an issue. I called back at approximately 12:30 pm and the prescription was not yet called in. I called back at 3:00 and still no one at reviewed the request. I let them know the pharmacy was closing at 5:00 PM due to the Xmas holiday and that I needed it asap. My pharmacy even called them to try to help with no luck. I called back at 4:30 and was extremely upset where the person I spoke to said she spoke directly with Dr. Jacobs who said he was on his way home and would call it in before 5:00. My husband went to Walgreens but the Dr never called it in. I called again and they tried him back. No luck. The pharmacy closed. I was very upset and let them know I planned to complain. They called me back and said he would not be able to call it in now until 6:00, and if I needed the prescription I should go to the ER. I told the person I was not upset at her, but she could tell Dr Jacobs to kiss my a$!. How can a doctor act this way leaving patients out without the medication they need. The only other pharmacy, CVS, was closing at 6:00. That I'm aware of. read more

I am a retired MD family practice physician. I recently moved here and established with the Millennium Physician Group. Before my first visit I was given a list of laboratory tests to have done before my first visit, which I did. Shortly after, I started receiving bills for all of these tests, stating that my insurance would not cover any of those tests. I have Medicare and third party insurance which will definitely pay for all of those tests given a proper diagnosis. The diagnosis used for all of these tests was "screening." Medical does not cover any tests under a diagnosis of "screening." Third party insurance does not cover anything that Medicare does not cover. I have been dealing with the Millennium Physician Group medical office and their billing department for several months now. I am regularly told that this issue has been taken care of. I am now in collections from the laboratory for nonpayment! That lab bill was nearly $1000. My opinion of the Millennium Physician Group is that they are incompetent from start to finish. I would not recommend the Millennium Group to anyone looking for medical care. read more

I wish I could give a big ZERO. Doctors are decent. Office staff is horrible. I mean horrible. I've never been treated so bad. I don't even want to relive the situation by writing it. Just beware. read more

MFG is absolutely horrible. My doctor told me that my lab work was just fine and there nothing wrong with me so he said I need to go see a psychiatrist. After my appointment l went to Gulfcoast ER and was admitted with leukemia. Then told his nurse to call me and tell me that he discharged me. Very unethical! read more

I would give them a zero except I like the NP I deal with. However, trying to get in touch with the office and get a call back is impossible. This has been going on for over 3 years. I would switch but we are moving. They never answer the phone, they never return calls, and, I bet they just delete the calls that might take them away from checking their phone, chatting with coworkers, having breaks, or just ignoring any interaction with a patient. The level of not caring is criminal. I wouldn't recommend milenial to an enemy. read more