Fuming. Rang them to see if they would take a German Shepherd to the vets, they told me they would. I booked the taxi for 25 minutes before the appointment time. Numerous phone calls to find out where they were the taxi eventually arrived 20 minutes late and 5 minutes before the appointment time. I was outside waiting with my dog when the driver came on to the street. He pulled up, and promptly refused to take my dog which was the whole point. I was providing car seat covers to protect the car but no he wasn't having it. I rang millennium to say I had booked the car to carry the dog I was told "That's the drivers choice" and they switch person then promptly hung up on me. I do not rate them at all after that. Thank goodness I have kind friends who stepped in to help. read more