Owner is super prompt and polite. Really went the extra mile and found us good pricing on two AC…read moreunits. The technicians try to install both in one day as they wanted to finish the job. Weren't able to and came back the next day and finished. Very professional and hard-working technicians. Overall a great experience for a very pricey project.

Requested and quote and although they couldn't help me this time, they did get back to me within…read morethe hour!!! Much appreciated!!!

Really great experience. Daitchoin did a phenomenal job of inspecting, providing solutions and…read morevery polite and friendly. Great explanations on all services to be provided. Everything for the HVAC can be provided.

From the owner: AAA Pronto Heating & Cooling is a family owned and operated HVAC company based out of Hidalgo Tx…read more We have been in the HVAC business since 1995. Our main goal is to provide cooling to people under heat stress at an affordable option, with pricing soaring above what we were used to paying in past years we are trying to keep HVAC at an affordable price. We work hard at doing a job well done for our customers. Replacing equipment comes with a standard 10 year parts warranty from manufacturer, we offer a 1 year labor on our work and for peace of mind there is a 10 year labor warranty available. For existing equipment we provide service and repair on mostly all makes and models, with a 30 day labor warranty on repairs. We also provide commercial HVAC equipment service and replacement including installation on residential/light commercial new construction. AAA Pronto Heating & Cooling we believe in protecting our earth and its ozone layer for our future generations, all existing refrigerant encountered is recovered and reclaimed. Installing the newest A2L HVAC equipment in the market we take pride using Goodman R-32 products. We thank you ahead of time for the opportunity of letting us in your home to provide any HVAC services needed.

I asked for service on my ac because it was not cooling although my ac needs to be replaced, Mr…read more Rivera repaired it for me and advised me when I'm ready purchase a new unit, he can provide with financing, so we have this planned for the month of June when I'm ready, no pressure, I am very great full for his service, and he explained what he repaired in detail, and moving forward he is providing me the ac finance. Thank you, Carlos for professionalism, I really appreciate it. Sylvia

Our AC unit started to go in the fall, which didn't feel much like a priority as the temps were…read moregetting cooler, but now that it's April, it's already back up near a 100 degrees, and I knew something had to get done. Back in October, I reached out to several HVAC companies for quotes on our AC--which was installed in 1974. I'm not even joking. So anyway, when it came time to make a decision, Carlos at Cool-Aid was the best choice I could have made. I texted him on a Friday afternoon, and it was installed the very next morning--on a Saturday. Everyone on the crew was kind and quick, and by the afternoon, my house was cool again. Thanks, Carlos! Not a day hasn't gone by when we haven't said how glad we were to go with your company.

I had an issue with my AC not staying cool. I called a few places but I was unable to get an…read moreappointment that was good for my current work schedule. I called Colair and I was able to get an appointment the same day I called. Technician Eddie Ramirez arrived at my home on time and as promised. Eddie greated me with a smile and a firm handshake. Im old school, so the firm handshake and eye to eye contact told me a lot about Eddie and I didnt even know him. Eddie asked me a few questions about my issue and explained to me in detail what he was going to do. Eddie went to work right away. Eddie's work ethic was thorough and professional. Eddie told me exactly what the problem was and showed me photos and a video of what he observed. To show me a video and pictures of the problem was exceptional customer service. Eddie could of walked in and told me anything but I could tell Eddie was proud of the company he was representing. Drum roll. Eddie showed me the bill to repair the problem. I was really hoping the matter was not major. The estimate was very reasonable and normally I would have no issues paying the cost for the repair. I explained to Eddie I was having a hard time due to the government shutdown. I had to wait until the boss, my wife, came home to see what we could. All kidding aside, Eddie gave me so many options to pay. Eddie talked me through every payment option the company had. I felt Eddie was real and was truly looking out for me, the customer. Eddie said he would also discuss the matter with his manager so I could get the best deal/price. My wife and I were able to get an excellent price and a payment plan we could afford. The kind of payment plan that doesn't keep you up all night. Sometimes when you write a review for someone like Eddie, you really cant express in words how the person made you feel. Eddie made me feel the repairs would be completed in a professional, timely manner, because Eddie was going to do the job. I had trust in Eddie from the time he shook my hand. Eddie represented Colair in such away that I will be a customer for life. Eddie impressed me that much. To be so young but so courteous, well mannered, and professional is a hard quality to find. Thank you Eddie for representing your company in a positive light. Colair should be proud they have an employee like you. Sincerely, John and Ana Davis

I don't usually leave negative reviews, but my experience with Colair Inc was disappointing enough…read morethat I feel obligated to share. I would not recommend this company. I had an AC issue at one of my properties in McAllen and chose Colair based on their strong reviews. I spoke with Sarah, their receptionist or dispatcher, who told me a technician could come out but that there would be a $99 diagnostic fee. I pointed out that their website clearly states they offer free quotes. She acknowledged this and confirmed the $99 would be waived. Based on that, I agreed to move forward. Later that day, at the very end of the workday, conveniently, I got a call from a tech named Fabian. He told me he was about 20 minutes out but brought up the $99 fee again. I reminded him that Sarah had waived it, but he insisted that was a mistake and they don't waive that fee. I asked how that could be a misunderstanding when it's clearly advertised on their own website. He wouldn't budge and refused to honor what was originally promised. At that point, I canceled the appointment. If a company can't stand behind what they say before even stepping foot on the property, I don't want to find out what other bait and switch tactics might follow once they're working on my equipment. It's not about the $99, it's about the principle. I waited an entire day for nothing, only to be told the original agreement wouldn't be honored. I never got the chance to see the quality of their work, so I can't speak to that. But if you value working with companies that are honest, professional, and stick to their word, I'd recommend looking elsewhere. Colair lost out on much more than $99, because I was ready to bring them ongoing business. I own several properties and businesses in the area. Unfortunately, they chose short-term thinking over long-term relationships. 1 star, unprofessional and disappointing.

I just had a whole house air conditioning system and air handler installed by Frontier and more…read morespecifically JC and Tre they did an excellent job! they explained everything thoroughly beautiful job of clean up very highly recommended very professional I wouldn't use anybody else

My elderly parents had three separate service calls and was advised he needed a new condenser and…read morequoted 6000 and all it was a clogged water hose. My 82 year old father looked it up on you tube and fixed it with vinegar and water. They came out three times and never looked at the source of the problem. Zero stars

Got the job done but took longer than expected. Decent work overall. I would think to hire them…read moreagain.

This company was exceptional. The estimate provided was reasonable. Javier Q. and Rene B. responded…read moreto the residence on time and were professional throughout the installation. The job was completed in a timely manner and the men represented their company in a positive light. The men clearly took pride in their job. I will definitely use this company again and I will request Javier and Rene respond. They were that good. Victoria took my initial information and documented what my job request was. Victoria was also very professional and pleasently easy to talk to. Thank you all for your hard work and professionalism. Your company displays excellence. Something you don't see anymore. Thank you for being the best. You clearly showed me today why your company is considered the best. Sincerely, John Davis.

25 April 2024 Continuing service/maintenance on Lennox units…read morein our homes today with Joe as the highly competent, efficient, courteous technician who upholds your reputation as the company of choice in heating and cooling endeavors. His knowledge, efficiency, and work ethic are second to none; your homes are in good hands with this disciplined young gentleman. Dr. Lydia Lorraine Bean Dr. Barbara S. Bean William J. Bean, M.D.

Fast quick service very professional Great communication service service very detailed list…read moreeverything very well organized and clean