We remodeled our pool and patio last Fall 2019. We visited Milestone because our pool contractor recommended it. I went looking for White Travertine. They did not have it, but we were shown Shell Stone Limestone as an alternative. I asked if this was a comparable stone and was told "yes." Wilson told me all natural stone requires maintenance, but the Shell Stone did not require any additional work. This is simply not true. Our new patio is stained in orange in certain parts. I called our installers, they told me shell stone is super porous because it is essentially "lleso," and it is NOT like travertine. They took up some of the pavers, and the sand is white the way it was when it was laid. Therefore, there is not trapped moisture underneath and the problem is the actual stone. I have emailed, called, and Whatsapped the store. I was able to finally chat with Tonga through Whatsapp. On two separate occasions she told me she would reach out to Wilson the store manager who sold us the stone pavers. Wilson has never called us back, and when I brought this up to Tonga the second time I reached out to her, she told me he has " a lot on his desk..." BUYER BEWARE. If you ever have an issue with what you spend thousands of dollars at their store for, don't expect a call back. read more

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This company was chosen by our pool construction firm. The pool company provided pictures and directions where the travertine should be placed on delivery. Despite these very specific instructions, the travertine pallets were dropped off in our front lawn! It took numerous (5+) phone calls to get them to respond and then they were angry with us and told us we HAD to stop calling them. They refused to come and move them on the same day. Poor customer service, rudeness and lack of common courtesy and common sense does NOT make for a good experience or a good review. We haven't even seen the quality of the stone yet but if there is a problem I have zero confidence they will work with us to solve it. read more

We recently re modeled our house in the keys. I was recommended Milestone Pavers by our pool contractor . We chose a shell stone paver for the pool coping and terrace . Within days portions of the terrace began to develop orange, rust colored stains. They told us to use different products to clean the paver but nothing worked . Stains kept getting worse by the day . I took them a sample of the paver and they refused to help us figure out how to get rid of the stains. I was very specific with Catia when I purchased the paver where the paver was going to be laid . She NEVER mentioned that this specific paver may turn orange , and that they have had previous clients with the same issue . Had I known I would have never purchased this paver . Clearly this paver is defective and they did not disclose anything. . I returned to the store and spoke with Wilson who lied to me and said that the issue was with my installer and not them. Again he did not disclose that previous clients have had the same issue . They refuse to give us a solution to this problem . I would not recommend this company they do Not stand by their product . read more

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After reading recent reviews I had to add my own experience! I was in here a few months ago and only needed 2 pallets of pavers and they were ordered through my contractor. First I was ignored for about 10 minutes, then I finally spoke to someone. They don't give prices which is soooo suspicious and I couldn't pick a paver based on my budget. I guess they can charge whatever they want to whoever they want. Anyway similar to others the paver I received was a much lower grade that what was shown to me in the showroom! This business needs to be investigated, this can't be legal!!! I was also stuck with horrible pavers the only saving Grace it was a small area. No compensation from this company, not even an apology....smh read more

Not sure I'd recommend, was considering them as supplier for project I am planning but they never answer their phones, business hours on their website are not accurate, etc... not sure I'd want to do business with such a disorganized business... am looking for other suppliers. read more

Excellent product selection, service/attention. We were well recommended by Abraham that did the actual install in our backyard patio/terrace,pool areas, and front patio entrance area. We ultimately purchased a gorgeous french pattern, autumn blend colored, travertine that was the most prefect selection to compliment our home. Wilson was the gentleman that tended to our purchases with the upmost care and service. Thanks so much! read more

Small but nice selection. Reasonable prices. This location is a bit difficult to find however. read more

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This is very upsetting and extremely disappointing process. I purchased $11,300 worth of Select Travertine Philadelphia cut pavers (that's supposed to have less holes and come with a beautiful polished finish like they showed in the showroom at Pompano beach location. The pavers that were delivered were not the same color, quality or finish. The pavers we got were a mixed bag of 3 or 4 different stones - some were nice most were plain and very tan in color and tons and tons of holes. Not like the sample we saw in the showroom. Anyhoo the week we opened up all 16 pallets and laid out all the pavers we realized the bait and switch, we immediately reached out to our landscaper Axel Landscaping and he reached out to Ty Ksevim - since we bought our product through him. Milestone (Ty to be specific) IGNORED US FOR WEEKS, and we ended up having to keep the pavers because we had spent the money on the labor for laying them. It was a real cat and mouse game trying to get Milestone to respond, or make it right. Off course they know it's extremely difficult to return these pavers each pallet weighs 4000 pounds and to repack stone pavers is almost impossible after they're all laid out in a french pattern. To date they have done NOTHING to rectify or compensate for the lower quality pavers - THEY ARE NOT SELECT!!! Whatever you do, DO NOT BUY OR DO BUSINESS WITH THIS COMPANY THEY ARE SWINDLERS AND SHYSTERS. read more

I received a shipment of 500 sq ft of Travertine pavers from Milestone Pavers in Miami. The 1st 400 were beautiful multicolored pavers. The last 100 were all solid orange and not the same as I ordered. Milestone said that installer should have blended them. They will not return my calls anymore. How do you blend in a totally different color at the very end of laying pavers. I guess they wanted us to lay out 500 sq ft all over the yard to anticipate the last ones being orange. read more

We had been looking all over for tile for our pool deck and terraces. We wanted real stone and looked everywhere we could find in miami for the right look and price we wanted. We found marble pavers that were exactly the aesthetic we wanted (hadn't seen them anywhere else in miami) and for a better price than other stone pavers we were considering. Great selection. Great prices. Customer service was also great. read more