People: DO NOT be a fool like me and use this company to pack and move you. They have Lackeys doing…read morethe packing who do NOT KNOW what the heck they are doing.
I hired this company for a loading job for April 20th which they quoted $220 to pack an ABF truck. I texted them a list of my Inventory including all the furniture & boxes, (during the packing, the owner tried to say I didn't tell him about the boxes Lol) and I simply asked them to help me do the furniture-wrapping and ONLY disassemble the top of my dining table. Well, not more than about 20 minutes in, the owner pulled me aside to tell me he has to increase the money because they were helping me wrap the furniture. Excuse me, but is that not what moving companies do? Wrap, pack and load/unload??? So, these Jokers wanted to just take up things like a customer's TV & just put it in the truck without putting it into its box (which they actually did, until we saw them & stop them). What kind of moving company just picks up people's furniture to pack without wrapping it for protection???
Moreover, they were asked to use a yellow tie-down (which I provided) to strap down the items, and the owner gave excuses as to why he could not use it. This is how I know Two Twins and a Truck are NOT pros because that same yellow tie-down was used in a previous move in Connecticut to Florida by REAL professionals who used the tie-down (at their suggestion) to secure all my contents in an ABF truck and used 7 linear feet to pack all my items. However, these Jokers Two Twins and A Truck, used 19 linear feet of the ABF truck to pack my things. I had all the same stuff, save for 6 new pieces of furniture; but still, it should NOT have taken them to 19 feet that's how POOR their packing was.
They started at 11am and finished around 3 or 4pm, then the owner doubled the price & told me it was going to be $420. The problem was I only had the original price quote of $220 on my Pre-paid card. I asked if I could pay what I had & pay the rest later because frankly, I did not expect the price to be doubled & I did not have that kind of money on my Pre-paid card at that moment. I had to go get the money, and I do not drive - this I explained to the owner. Mind you, I was stressed & tired from all that packing up I helped to do. So there was this long discussion about when I was going to pay & how much even AFTER I explained my situation which I found harassing to say the least.
So people: at this point you would think they did an outstanding packing job the way the emphasis was placed on receiving the balance of the $200 that I owed, WRONG! By the time I moved (which was April 21st) and sorted myself out, they received the balance on Monday, April 27, 2020 during which time, the owner was sending me texts reminders about the balance of the money.
Okay, well, when the ABF truck arrived at its destination on the 1st of May, and I opened up the bulkhead (Two Twins And a Truck owner did not know what this was) some of my items immediately fell to the floor - this is how I know they did NOT pack my things properly. If they were real professionals, they would have known to use a tie-down & this action would not have happened. Upon inspection, I saw heavy furniture half-way in the air that should have been packed on the floor of the truck, for example, my fireplace/entertainment cabinet, my coffee tables. I saw iron bed posts in the air that was protruding & leaving a mark into other furniture, and I saw other heavy items placed on top of my glass table. I did not move anything for fear they would tumble down on me, that's how bad this company's packing abilities are. So I waited for the new movers to come unpack me...
The new packers arrived to unpack me the next day on Saturday, May 2nd and as they were unpacking me, this was when I saw the full extent of the POOR, IRRESPONSIBLE & WRECKLESS packing committed by the company Two Twins And a Truck operating in Winston-Salem, North Carolina. These Jokers ruined my furnitures. They damaged my dining table by ripping apart the base of the dining table. I had only asked them to take off the top alone NOT to break & rip up my table. Also, they broke my vacuum in two, damaged the foot of my fireplace and light brown sofa and broke my Matrix China stand.
As you can imagine, I called them the same day, no one answered, so I left a message, short & precise. Then I proceeded to text them the pictures of the damage they did to my furnitures as suggested by the new movers. Would you believe it took them till May 8th to say something? And this was because I kept texting pictures of newly discovered damaged furniture as proof of their POOR packing.
I spoke to the wife of the owner who tried to say that there is no proof that they damaged my furniture LOL So I guess my furnitures just had enough on the day before I was moving, and decided to damage themselves???
2 Twins & a Truck is NOT a capable moving company point blank & the period
