Had a mystery issue and they kept working until they got a solution. Kept me advised as to the…read moreprogress and was very flexible to work with me. As always they are Superior

We've been bringing both our cars to Lance for the past 5 years. Never an up-charge or push to get…read moresomething done. Just friendly and trustworthy service.

May 2024 - Service requested was a long list of repairs that were supposed to be completed. As a…read moredisabled vet on a fix income money is tight so I need to know the shop will be honest and actually complete the repairs. I took my car in for the repairs and after 2 weeks the car still wasn't completed. They tried to complete it before closing on a Friday evening but... on the way home the car died. The shop refused to tow it back to fix it - the manager said "too bad". I'm left paying more than $8,000 dollars for a car that isn't completed?!? That's not the way a business should treat their customers - in my opinion. I can't recommend Accurate Auto to anyone that I know after this poor response to not completing the job. I'm out the money and the shop owner Rick doesn't care about it. This is a place you shouldn't take your car for repairs. Zero Stars

Above and beyond service, knowledgeable, friendly staff. Fixed the problem that another shop…read moredidn't fix! Jake, Katie, Dan, Jacob, Kenyon Sierra and Nathan are outstanding! I have used Accurate Auto over the years (Tualatin and Wilsonville) & Highly recommend them!

Man, my car has been fussy lately.. check engine light came on and could feel that my Mini Cooper…read morewas not running right. Dropped my car off same night (convenient drop box for keys on the side of the building - yay) and got a diagnostic the next morning. Bob was super cool, and it is very comforting to know that this shop knows Minis. It doesn't hurt that they are right across the street from my house and I have only heard good things. Turns out I needed to replace some spark plugs and I decided to replace the ignition coils while we were at it. So glad I did since my car runs fantastically now - I can tell a huge difference from even driving it a year ago. Super smooth. Thank you guys! Will be back, just not too soon hopefully.

Very bad communicators. Had my car for 3 weeks and the day of being ready kept changing every…read moresingle day. There was zero reason to have it that long, and there were no updates from these guys, I had to call every day, multiple times per day. I kept being told they would give me a call back, which never happened. They ordered a part for me and it got sent to the wrong store, because they have 3 names: Milex, Mr. transmission, and also Protech. Too much room for confusion, too much miscommunication. I would never take my car there again, and the owner (Bob) needs to retire and stop being creepy toward women. He's made multiple remarks about my mother that are extremely uncomfortable and creepy as hell.

Zeb and team saved me over $6.5K to fix a problem with my F-150 (2013) Platinum. One of the local…read moreFord dealers could not identify/replicate the problem. Their solution was to replace the front end of the engine... and then recommend (upsale) that they should probably do a whole engine rebuild. TA was able to identify the 'short' and fix the issues for less than $500. Appreciate them listening to me and working with me solve the problem vs just trying to sell me something I didn't need. I recommend this shop to my friends and family.

Great service! Excellent work ethic…read more They stuck with my complicated AC failure until they figured out what was wrong, fixed the problem, dealt with my extended warranty provider and did it all with a smile and a compassionate attitude.

I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

BRIAN CAME TO MY HOUSE IN Salem, looked at my car and figured out the problems right away! He…read moremanaged to fix the problems that Capitol Chevrolet had charged me $2,500 to fix but didn't get it right and for a fraction of the cost. He explained everything to me in a language I could easily understand. I have found my one and only forever mechanic!

Brian stated when I had the clutch for my Focus he would install it…read more After making 4 different appointments Brian still has not kept an appointment or made any attempt to get back in touch with me. Know it's to late to return the clutch and get another person to install the clutch.

I don't know where the negative reviews came from, I had great service for a good price from…read morePro-Tech Autoworks. They got the job done on short notice with no add-on diagnostic charge like so many shops charge these days. I'd give them 10 stars if I could. I highly recommend Bob and Joe! Good work for a good price!

Communication is absolutely awful. They're not professional even though they like to act like they…read moreare. Had my car for 2 weeks longer than needed, no updates from them. I had to call every time. When the day finally came, dude tells me "I said it would be ready today, and it is so that's good by us." I was told it was going to be ready 8,7,6,5,4,1 days before that. Every day it changed

We ran over a nail heading out of town... Jeff was so amazing. Thanks for being so amazing. Thanks…read morefor saving our family vacation. So fast! So friendly! Thank you so much for saving my hubby's bday so we can make it to the redwoods:) Absolutely recommend this place to everyone.

Tip for the owner- make sure your front end and back end communicate. It's not great when a…read morecustomer calls in and the service guy says he can get you in within the hour, and then said customer drives out there only to be told they'd have to come back another day. But hey, I do appreciate yall being upfront about not valuing my business. I'll happily take it elsewhere.