Despite the small circulation area, this paper does an excellent job covering local news, sports,…read moreevents, and faith. I also really love their new headline news app on Alexa.

EXTREMELY disappointed and I do not recommend. I accidentally opened two subscriptions and…read moreattempted to cancel one. I sent multiple requests for cancellation following their outlined procedures and expected that to be the end of my double reccuring charges. Wrong. For the next several months I continued to be automatically charged without authorization or active service. After multiple attempts to contact someone in customer service, I was told times they would not refund me. The fact that Kenosha News ignored my multiple requests for cancellation, continued to charge my bank account, and are blaming me as the customer, is absolutely shameful. These types of business practices do not earn them community respect or support.

The subscription service worked well for many years until the last six months. We did not receive…read morethe paper many consecutive days. We were to be credited. Without notifying us or sending an invoice, the News Sun turned us over to a collection agency for just over $100.00. I asked about the card on file but there was no comment. Disappointed in customer service for loyal customers who enjoy the smell and feel of real news print. Next time, an invoice prior to due date would be the expected and appropriate business practice.

I have not received a newspaper since last Thursday. Have called costumer service 3 times. They…read morecan't help me. I need someone to fix the problem.

Kudos to the Racine Journal Times for their recent article regarding the comments of John Valkos. I…read moreappreciate the courage it took to publish a story that exposed a less than flattering element of local society. I know that you regularly publish stories of a more uplifting nature and I will make it a point to bring attention to those stories in the future. Thanks for being brave enough to expose racism (not that is hard to find in these times!).

Current invoice for advertising placed in November for December of 2025 shows total amount due over…read more120 days. The account was paid in full in February of 2026. Have tried leaving phone messages, e-mails, and letters - to original contact, supervisors and editors: no response. (One letter was addressed to "Dear Brick Wall". Nothing. Nada. Zilch.)

This company ran out on its paying customers. My wife placed a garage sale ad 3 days before this…read morecompany closed its doors, and put the busy signal on their phone lines. You could imagine how she wasted a lot of time and effort to produce a great sale. The $19.00 ad is nothing considered to the fact that people were not informed. I also have paid for a monthly service directory ad for the last 5 years. They also never informed me that there was an internal problem with their business. They did however charge my debit account fully knowing they were shutting their doors!!! This company will never be the same as once was. I recommend to all to stay clear from the advertiser. You to can be ripped off.

Easy to do business with. Very nice people. I listened to them on WLIP 1050 AM radio.read more