We paid for a tree and its planting service back in July. They took the money and initially they…read morewere saying they were backed up, and I would have to wait til Sept for the service to come. In Sept, they said it's going to be Nov. The reason we need to plant a tree is the city is requiring us to and "Our City Forest" is the city recommended organization. However, it does not seem that they are prioritizing those city mandated planting, we are likely to miss our second deadline. Communication with them is also painful, nobody will pick up the phone. Emails take days to be responded, that is if it's responded at all. Still waiting for the service to fulfill or anyone to get back to us with a planting date...

I just got my favorite Chinese fringe tree from here. I loved the experience from deciding on a…read moretree they carry and eventually buying two of them. They even give you free stake and mulch and finish off with a nice tutorial of how to plant and grow a tree successfully! Best of all it's non-profit and all the volunteers were very friendly! Good job :) you will be my go to choice for all my tree needs and. California native plants! Very happy customer!

Lynn started out very good, talking to me about what I wanted and suggesting things for the design…read more Also when one of the plants died a few days after the installation, she quickly brought a replacement. However, a few things haven't gone well. First, she changed the design without consulting or even informing me. I only found out after the plants were installed and some where different than the original design. To me that wasn't a too bad since the new design looks nice, too. More annoying is that Lynn said she'd email me a pdf of the updated design but never did. The worse thing is that Lynn said that she would talk to the contractor about a few items that they didn't do. As far as I know, she never did. I emailed both her and the contractor several times but never received a response. It's been about three weeks so I'm giving up and will figure out how to do those final tasks myself.

Lynn Saunders does a wonderful getting to know her client and their garden before plans are…read moreconceptualized. She wants to understand exactly what her clients want and what their garden needs. By incorporating her eye and innovation and requests from her clients, Lynn creates beautiful gardens for any household. They are inviting, open, colorful and sustainable. A garden of living is exactly what she creates.

I found StartOrganic representatives at the Los Gatos Farmer's Market over a year ago and just this…read morespring signed them up for one time ($449) for preparation and planting. We have raised planting beds so they mainly revised the watering system and brought in great soil, which seems excellent. it's a wonderful idea, and I guess I am just disappointed in the follow up. My main issues are: 1) communication with them on, for instance, setting up the planting time and what we would have in our garden was not great. and 2) more importantly, there is no follow up. Three out of our 11 lettuce plants - one of the few things that was NOT from seeds - have died. Also it appears some seeds have not come up and some are spouting like crazy I thought possibly - and this could be my mistake - that there would be some follow up to ensure everything planted was coming up ok, advise on thinning things like radishes, carrots or spinach, but was just told that was not the case and there is no guarantee on plants, like the lettuce, which died. They said that if I wanted another visit, I would need to sign up for their education program. So I'm just surprised and a little disappointed that after doing the planting, there is not at least one follow up visit.

Abridged version: StartOrganic put in raised beds, a victory garden, a 3.5 foot high decorative…read morefence, irrigation, and one extra (extra tall) "fence" post at the edge of our patio allowing us to attach shade sails above the patio. Everything looks fantastic. They were wonderful and professional. We now have loads of organic produce in the back yard! Long version: I am probably not StartOrganic's typical customer. I have been growing organic vegetables in my backyard for years. One of my favorite past times is to watch gardening videos on youtube and read gardening message boards. 5 years ago when we bought our house, we built a chicken coop, planted fruit trees, killed half of our back lawn and brought in compost and wood chips, wheel barrow load by wheel barrow load. All of this we did on our own. We also built raised beds for our front yard. 5 years and two children later, we had grand plans of fixing up the giant mess our vegetable garden had become. We wanted to put in irrigation and raised beds, build a fence to keep the chickens and their poop out of the grass and patio, where our children play. We had planned to do it all ourselves and were feeling very overwhelmed by the scope of this project. We knew it would take us 6 or more weeks of working on the weekends and just the thought of it was exhausting. One day I was driving behind StartOrganic's truck and saw their tagline- something like "StartOrganic: we build, plant and maintain your organic garden." I might have heard angels singing I was so happy when I read this. I went right home and contacted them. Troy called me back within an hour after I emailed them. He and his dad came over the next day to look at our space and brainstorm with me. They were kind, respectful of our home (offered to take their shoes off each time they came in), and spent an hour brainstorming and drawing up rough plans with me. The estimate came back very reasonable for the scope of our job, in my opinion. We had to wait a few weeks for the job to start, also very reasonable given that I contacted them in March, which is the height of the season for planting most summer vegetables out. Everyone who worked on our job was extremely kind, professional and knowledgeable. It was finished in about 3 days, which felt incredible compared to my estimate for our DIY job. Everything from the beds, our victory garden area, the irrigation, and the fence looks fantastic. It looks much more upscale than we could have done ourselves, and my backyard now feels like I'm in Sonoma. Hannah came out to plant for us and she was wonderful like the rest of the StartOrganic team. I felt a little awkward about having someone else plant my garden for me at first, since I'm used to doing it myself. But in the end it was such a huge relief to have her help. I helped her for a little while, until my 2 year old woke up from her nap. Then I tried to keep helping while holding the grumpy two year old and it just wasn't going to happen. Hannah sweetly reminded me that she was there to plant the garden and I could absolutely go tend to my kids while she finished up. She did a fantastic job, of course, and now 6 weeks later our garden is booming with greenery and veggies to harvest. I really could not be happier with our experience with StartOrganic. I have already referred them to a friend who is also loving her new garden. I'm so glad I was driving behind your truck that March day!

Have you ever tried to find a company that cared for your garden like you do. Well Ambience Garden…read moreDesign cares. Tina helped me pick out plants that were suitable for the area they were in. Their service was wonderful and they were always on time. They even worked on the irrigation system so that all my plants would get the right amount of water. You will not be sorry you hired them.

Excellent service and value for garden design and installation. Tina was great to work with in…read moreselecting drought tolerant plants for our front yard. She also reworked the existing irrigation system and fixed a lot of broken items for us. Her instal crew was very professional and we love the results!

My yard looks nice and I like the design. However, Rebeca gets very defensive if any question…read moreasked could be perceived as questioning her expertise and refuses to admit to or even entertain the idea that maybe there was a mistake made, therefore it is nearly impossible for me to get advice on managing my yard. I thought maybe it was just me at the beginning of this process (almost 3 years ago?) but a recent interaction cemented it for me. I spent a lot of money so would expect more. I wish I would have spent more time researching landscape companies. I have really tried to like them but the tone of every email has been off putting.

We decided to get rid of our backyard lawn and interviewed a couple of different landscape…read moredesigners that specialized in native plants. Some of the designers we interviewed made me feel judged about some of the materials we had used for the patio hard scape, etc. Rebecca was not judgemental and was very up front with us about the entire process. She worked with us on reducing items to fit our budget. Her installation crew was always polite and respectful of our property and cleaned up every afternoon before they left. Rebecca's knowledge of native plants and her visible enthusiasm over the subject was wonderful. We were very satisfied with the final product and look forward to spring when the plants will be more mature and attracting pollinators.

Kris at Love Letter Gardens is a master! She is so easy to work with and creates amazing gardens…read more Her work is filled with love (true to the name) and it shows!

Kristi is absolutely amazing! I love her energy, and her expertise is top-notch. She first started…read morehelping me by bringing life into my home with indoor plants. She took the time to teach me how to care for them and exactly where to place each one for the perfect lighting. After that, she completely transformed my front yard! It's a mostly shaded area, but Kristi knew exactly what kinds of plants would thrive there while still keeping my personal style and preferences in mind. I couldn't be happier with the results. Highly recommend!

We hired Alexa's & Allison for our backyard turf project based on recommendations from some…read morefriends. They are a new company so we were a bit hesitant at first but after talking to a few competitors it was clear that Alexa's was the right choice. Irving's attention to detail was clear from the get go. They were super thorough and even designed a mock up of how our yard would look. We also appreciated them working around our busy schedules and meeting virtually as needed to discuss the project. We are so happy with our new turf and the team over at Alexa's & Allison. The crew was very timely and arrived on time and completed the project on schedule as they promised. I can now understand why my friend recommended them to me and I will surely do the same. Looking forward to working on future landscaping projects with Alexa's & Allison!

We had our driveway expanded to create a parking spot for our RV and did some other heavy…read morelandscaping in our backyard. Adobe Yard Masters gave us a competitive quote of the 4 firms that we solicited and we chose them. They came to work when they said they would, they completed the work when they said they would, and the work looks great. The crew was easy to work with and communicated well with us during the process. Not only would I recommend them, I already have to some neighbors - and asked Adobe Yard Masters to give me a quote for some more work we'd like done to the house and patio.

I've worked with Bayscape for several years and I'm very excited and confident about the new team…read morethey have in place now. My clients have really enjoyed working with Rick the construction manager and can rest assured that he will take the time to address concerns and make great suggestions during the entire landscape installation process. I also appreciate that he has a horticulture background along with construction which helps him to understand the designs thoroughly. Their pricing is not the highest, nor is it the lowest. Which is perfect for most homeowners who want great quality and excellent communication.

I strongly recommend doing your research before hiring Bayscape. I wish I had looked at their…read morepublic court records before signing a contract, as doing so would have raised some serious red flags. We originally hired Bayscape because we were looking for a landscape maintenance company that understood our property and communicated reliably. During the initial sales process, they sounded knowledgeable and professional. Unfortunately, our experience after hiring them was very different. The biggest problems started with a relatively small landscaping project to remove several dead/dying plants and replace them with new ones. What should have been a straightforward project turned into months of delays and repeated mistakes. Our property manager, Kory, initially met with us, discussed what we wanted, and promised to provide a plant list and rendering for our approval. It took considerable follow-up to get the plant list and schedule the work, and we never received the promised rendering. We ultimately had to involve his managers to get the project scheduled. Kory then repeatedly rescheduled the work. We had arranged for a brief meeting before the new plants were installed, but he canceled multiple times. When the work finally took place, I had told Kory that I would be gone but that my husband would be home all day. Kory said he would either speak with my husband or send me photos, but he didn't contact either of us all day. When I arrived home, I discovered that the area we had discussed had not been planted. Instead, his team had removed plants from a completely different area that we had never asked them to touch and planted the new plants there. Kory initially insisted that this was correct, but eventually agreed to bring out additional plants for the original area. One of those plants turned orange and died within a week. Another was never actually planted--it was simply placed in a hole in the ground. Kory said he would correct both issues, but never did. At one point, he told us, "I can't control what my team does." This enforced that he had no oversight over the property. The irrigation problems that followed were even more concerning. We repeatedly found broken irrigation lines spraying water like small geysers. Each time Bayscape came out to repair an issue, we would discover another problem shortly afterward. Our irrigation was also running at 4 p.m., so we asked Bayscape why. Kory said he couldn't determine the reason. He later told us Bayscape had been receiving frequent callbacks because of problems with their irrigation manager, who had been fired and replaced. The new irrigation manager came out and told us the system had been fixed. The following week, we had another landscaping company inspect the system. They found 10 additional leaks, some of which they described as significant. They also discovered that our irrigation had been programmed to run twice, which explained the 4 p.m. watering. The financial impact was significant. Our next two-month water bill was approximately $1,000 higher than normal, with usage averaging around 1,300 gallons per day. We also incurred additional expenses since we had to hire the other company to repair the leaks and cuts to the irrigation system. We brought the entire situation to Bayscape management, Tom and Matt Ellington, including the delays, unauthorized removal of plants, incorrect planting, dead plants, ongoing irrigation problems, and resulting water bill. Their proposed solution was to come back out and try to fix the problems and waive our final week of maintenance. After everything we had experienced, that was not an acceptable resolution. We had already spent more than a month having Bayscape address irrigation problems, only to continue finding additional issues. Waiving one week of maintenance did not address the approximately $1,000 increase in our water bill, the plants that needed to be replaced, or the considerable time and effort we had spent trying to get these problems resolved and we certainly didn't trust them to come back to our property. What started as a small landscaping project became months of delays, incorrect work, repeated irrigation problems, and significant additional expense. Based on our experience, I would not hire Bayscape again and would strongly recommend doing thorough research before hiring them.