Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

Awesome service and fair pricing ! Unlike most other shops…read morethat just want to charge you as much as possible. Will be my go to for all service work for my car from now on!!

I cannot recommend this place enough . If you want an auto repair who truly treats you like a human…read morenot like dollar signs go here ! They are not out to get you and charge you for every little thing . Truly honest people and great work ! 100/10 would recommend

I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.

I went here because I thought it would be like Valvoline--fast. Not only did I wait for 20 minutes…read morewhile one of the bays was empty with a cone in front of it, but as I was waiting, they let an 'impatient customer' ahead of me (because he was impatient). They moved the cone for him and helped him first. There is zero justification for this in regards to customer service. I waited another five minutes and put in reverse and left. I definitely don't recommend this place. The two cars in front of me were also taking way too long for an oil change and they let another customer ahead of me because they complained. Beyond stupid. I would like to tell this location they can s*** it but that would be rude. Then again, maybe they'd let me skip the line! If you're not a regular here, don't go here. I warned you.

Do not send someone here that is inexperienced. they will upsell unnecessary repairs and overcharge…read morefor those added repairs. This facility is underhanded and cannot be trusted.

Top notch service and crew here. What a night and day difference compared to the Palm Bay Valvoline…read morelocation, where we had a very bad experience at one point. This Melbourne location completely restored our trust in Valvoline's service. Thomas was kind, friendly, and accommodating to us from the very beginning. When we mentioned the bad experience we'd had at the other location, he genuinely checked in on us throughout our visit to make sure everything was going smoothly. That kind of care doesn't go unnoticed. Ryan and Troy were extremely professional getting our oil change done. We let them know we were heading out on a cross-country road trip, and they made sure all fluids were topped off and the basic point inspection included in the service was thoroughly completed -- exactly what we needed for peace of mind on the road. Thank you, Thomas, Ryan, and Troy, for taking such great care of us! This location truly shines bright with service.

What a bunch of sweethearts! I had a coupon and they knew about it plus were quick to process it…read more Everyone was so young but you know what they were fast and good at what they did. They listened which is very important especially at my age. I have a permanent air filter in the cabin and engine so they didn't need to check it. Still, I appreciate it that they checked the air pressure in my tires and I was literally done in 15 minutes. How impressive is that?

Daughter went and got her oil change and they drained the transmission fluid instead of oil. Then…read morethey proceeded to add 5 more quarts of oil thinking they emptied the oil. That's right, she left with 10 quarts oil and no transmission fluid. I been trying to get them to pay back in full and costs for everything my daughter and I have went through. Run around after run around. First they were going to use their insurance to pay. Then they went back to the headquarters to taking care of it. There agreement was so messed up I could sign it. Had to get a lawyer to write an amendment to their agreement. They then would sign it. Now they went back to the insurance and they are giving me the run around. I have a bad transmission I have to replace and possible engine when they can throughly check the engine after putting in transmission. So far out almost $10,000 in cost and damage to car. Worst business relationship you could possibly associate with. Watch the link below. https://c.xtime.com/ieuDfZJ6Gg8B1GUHXX

I am very sick and tired of large dealerships taking two plus hours to do an oil change. Today I…read moredecided to give Strickland Brothers a chance since they offer 10 minute oil changes. I was pleasantly surprised and delighted by the wonderful experience. They really did get my oil change done in 10 minutes. It was very convenient with a puppy and baby with me. You don't have to get out or anything. You literally pull on up and they work on your car from below. The employees working today were very kind and took time to show me my oil from before and after. They also offer 20% off to veterans and other coupons. I will certainly be returning.

Very pleased with the service at solar lube merrit island! The employees were amazing, ask for Josh…read moreK and he will make sure you leave well taken care of. 10/10

I probably wouldn't trust this place if you want your vehicle to run it's best for a long time. The…read moreguys working there were unprofessional, a little too social, and took off with my credit card for a really long time. When i gave them a coupon, the guy said he couldn't honor it. The manager wouldn't allow it. That doesn't seem right, considering it had the company logo and business address right on the coupon I got in the mail. There was some not-too-legit things happening here. I won't be back.

Took my Lexus (w/about 34k miles) to Tires Plus because I had a small nail in one tire. Sounds…read moresimple, right? Imagine my surprise when David explained that they 'could not repair' the single tire, but that they could replace ALL 4 TIRES for over $1500 -- for the best performance, even though NONE of my tires are even close to needing replacement. (UNABLE TO UPLOAD PHOTO OF THE ESTIMATE HERE, BUT IT IS SHOWN ON OTHER SITES WITH THIS SAME REVIEW.) My husband & I knew we were being hustled, so we politely left and then drove 5 minutes to Big Frank's in Cocoa Village. Twenty minutes and a whopping $26 later (+$10 cash tip to the repair guy who easily fixed the tire), we were on our way with our repaired tire -- with LOTS OF LIFE LEFT IN ALL 4 TIRES -- and the vehicle drives fine. Just to be fair, I did online research AND called 2 different Lexus dealerships, and spoke with Service Managers about whether ALL tires would have needed replacement in this scenario. I was assured that if the other tires had plenty of life in them, that it would be ridiculous and wasteful to replace them. I am satisfied that I did my due diligence on this, and I feel David thought we seemed like a 'quick sale.' SALES LESSON #1: Never underestimate those you're trying to sell. SALES LESSON #2: Never rely on dishonesty to make ANY sale. I'm guessing that this is a training issue or perhaps the guys at Tires Plus have quotas to fill. Whatever the problem, it is not MINE to bear. Selling people things they do NOT need is NOT sales -- it is thievery. As owners of a business for 40+ years, we have zero interest in doing business with people who lack virtue, basic decency, and ethics. Not only did Tires Plus lose the future business of servicing all our Brevard fleet trucks & vehicles, but I will make sure to warn friends, neighbors, other business owners, and anyone who will listen, to avoid these lying gypsies! * Also, just a side note: Tires Plus cannot refill the newer tires with nitrogen because they say 'the equipment is too expensive.' I'll bet if they provided HONEST SERVICE and built a reputation on TRUST & INTEGRITY, that they'd actually HAVE CUSTOMERS and could afford necessary equipment to keep up with automotive progress.

Excellent service! I had an unexpected car problem happen in Merritt Island away from where I live…read morein Melbourne and they took good care of me and my car even though I did not have an appointment with them. They explained everything to me, did the repairs in a reasonable amount of time, and were very reasonably priced. They treated me (an older woman) with compassion and respect.

Do you Want a fast oil change? These guys were amazing fastest oil change I've ever had. It was…read moredone in 10 minutes and I sat in the car. I had no wait as there's no other cars except for one in the other stall. Want to fast oil change? Go here Great service

Quick, friendly service. Hardly ever a line and if there is…read morethey get thru it relatively quickly. Way better than waiting for appointments at the big chain guys. Support your local businesses!