Ditto the reviewbelow. They've never followed up on my original aids for a check up. When my…read moreoriginal aids were returned for repair they lost them, that was December 2011, I have still not been correctly fitted with the new aids that I do not like as my old aids are discontinued, terrible service, awful communications and no chance of getting an appointment when you want one. Avoid this company at all costs, I'm sure my problem will become a legal one very soon with me suing the company. Zero stars is too high a rating.

I had a follow-up review with Louise Hart a few days ago ( she had dealt with me on my last visit)…read moreLouise really went the extra mile to make sure the adjustments to my hearing-aids worked well. Also showed great patience answering all of my queries. Great sense of humour and we had time for a bit of a giggle. She advised me to get a certain type of ear-spray from Boots to prevent any ear infection as she thought they appeared rather vulnerable. Her parting advice was for me to get in touch with her if I had any further problems. Wish I had had a chance to say Hello to Tracy, but she was busy with another client. All in all 10/10 Jennifer Henry

From the owner: We offer a personalised audiology and ear care service to adults and children by a specialised…read moreaudiologist. We aim to address your main concern in the appointment and will take time to answer your questions and explain results. There is a separate children's friendly clinic available in Newbury and a home or mobile clinic available for adults.

Amazing job! They saw me straight away after being turned down by my GP and it was THE BEST…read moredecision I have ever made! It was pain free and effective and did I mention she has free consultations?! I highly recommend vivona earcare to everyone! It doesn't hurt to book an appointment

From the owner: Earwax removal using microsuction by accredited & experienced audiologists. Safe, painless, quick,…read more hygienic and effective. Available everyday, including evenings, weekends & same day appointments.Treatment for all ages from birth. Video otoscopy used to view your own ear on a screen.

Visiting from the US, one of my hearing aids was acting up. Hoping that it was just obstructed, I…read morestopped into Harley Street Hearing for a cleaning and check. Unfortunately, even after being cleaned, the hearing aid isn't quite right. The staff offered to do further checks, but the fee was outside my budget. Fortunately, there was no charge for doing the clean and check. I had expected to pay in the range of £20-50, so it's very kind of them not to charge. The office is very pleasant and professional looking. Should I be in London and need hearing aid service again, I'd return to HSH without reservation.

Great place to take elderly family members... all the staff were really patient and super…read morehelpful... Ask for Melissa, she was really great with my mother... and gunta was really helpful with handling a quick repair...