I have been trying to get these people to bring me a new modem so my service will stay up for the…read morelast two weeks. All they do is say someone will be with you soon. They say they've escalated yet all I'm doing is contacting them. No one is contacting me. Customer service is horrendous. Zero stars!

I'd be willing to give these guys another shot. They reached out to schedule another appointment…read moreand were on top of it. The technician was friendly and responsive. Ultimately, I stuck with Liberty because their installation happened before 4Net (although Liberty didn't show up two weeks in a row, whereas 4Net generally was more responsive). Again, I can't speak to the speed of 4Net's internet (would love a review from someone who has tried their Internet) since my interactions were mostly with customer service and scheduling installation.

Had the worst experience there. They basically stole $50+ from my mother…read more She asked the employee for help to choose an otterbox and they gave her the incorrect one. When she came back to return it, they told her they couldn't help her cause it had been two weeks.......Who the hell cares!!!! Your employee made a mistake two weeks ago....fix it!!! We have been customers for over 15 yrs in that store, we have 4 phone lines with them. It was so frustrating!!! They are stealing money from an elderly person!!

From the owner: Visit the T-Mobile store in Mayaguez and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2765 Ave Hostos Ste 118 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Everything. They rip you off. Look at other reviews. There is no way anyone could possibly give…read morethem five stars unless they are lying and fake reviews. Don't go there!! Go somewhere else. They don't deserve your business or to be open. I had to give them one star but they don't deserve that.

From the owner: Visit the T-Mobile store in Anasco and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4512 St La Hacienda Twn Ctr Pr Ste 22 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.