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Michaels

2.8 (6 reviews)
Closed • 9:00 am - 6:00 pm
Updated a few days ago

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Michaels

Michaels

3.3
(105 reviews)
2187.3 mi
•$$

Went to this Michael's specifically to drop off a package for return via UPS; I found the site on…read morethe web (easier than out by Lucky's or the one near Nob Hill - also out a ways). The young woman who helped me was very cordial & pleasant. I had no wait at all. As soon as she scanned my package, she sent a confirmation to my email. No cost at all for this excellent service. There's no signage on the outside of the store so just go to the 5th St. Safeway; the 2 stores adjoin and share some of the same parking. After I left Michael's, it was a short walk over to the grocery store to pick up a few things. easy peasy

We went into the Michaels at 5:45 PM. They were open with customers. We had a shopping cart full of…read moreitems and were getting ready to check out but needed to use the restroom. I asked an older female employee if I could use the restroom prior to checking out and she said "no" that the restroom was closed for the evening for customers and told me to walk across the parking lot to the Safeway. Note that it was raining at the time. This was extremely unprofessional, and we left without purchasing any items and will not be returning. I would have been a paying paying customer and there is no reason unless it was out of service that I should Not have been allowed to use the restroom that is designated for customers. They even had the restroom area barricaded so you could not get to it. The female employee did not say the restrooms were broken she simply said they were closed for the evening, Yet they were open for at least another hour. I hope Management addresses this matter. I understand having to monitor the restrooms in stores due to People that misuse them but that's not me. I should Not be prohibited because of those that do. I am very Disappointed with Michael's in Alameda as this has not been an issue in any of the other Michael's I frequent.

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Michaels - artsandcrafts - Updated July 2026

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