I would give ZERO STARS if I could! Instead of listening, she constantly interrupted and pushed her…read moreown point, showing no empathy or genuine desire to help during a stressful time. Rather than assisting in resolving an issue caused by a third party, she was more concerned with covering herself and the company. During our conversation, she repeatedly used "YOU" as if this is what I was trying claim, when referring to what the insurance company was seeking, rather than understanding that it was a third-party assessment. When I pointed this out, she became smug and outright denied what she had said just moments earlier. She wasn't interested in listening to understand--only in dictating her position and rushing through the conversation. Regarding our water leak, she made an absurd statement: "If you were there, wouldn't you have been able to respond to the issue?" Our response: "So this happening during work, are you saying I could have shut off the main water supply from work and prevented the same outcome?" Her response? Silence. If you're looking for a company that provides real customer service and genuine empathy during a hardship, this is NOT the agency for you. We asked for help multiple times throughout the day, and when I reiterated, "We are just looking for help," her dismissive response was, "Well, you didn't ask me for help." Why did she think we were reaching out in the first place? With insurance companies already under scrutiny for non-payment and policy cancellations, being treated this way was appalling. As a Veteran with PTSD, she hit every possible trigger, making an already stressful situation even worse. Avoid this agency at all costs.

Jennifer and Farmers have been fantastic. I was with Liberty Mutual since the 90's and they were…read morenot doing me any favors both with rates and customer service. I decided to switch over to Farmers and Jennifer basically halved my insurance payments with better coverage and a smaller deductible! I couldn't believe how easy she made it and wish that I had done this years ago. I'm always able to reach her when I have questions and her turnaround time is lightening fast for anything I need. I HIGHLY recommend Jennifer for both car and home.

This company is so deceptive. Deception is central to everything they do. Never do business with…read morethis company. They absolutely live to rip you off. They do so in each and every way, billing, open season, coverages. They have no morals or shame.

Trash af. I'm still on the phone with them it's been over 2 hours. I called to add my children to a…read morevision plan. Since calling they deleted the kids dental plan. Added a dental plan but didn't include my daughter. Deleted that again and nuked my account. Added my kids again to a dental plan. Which they can't use services until Jan. And they made me a new account (twice). Keep in mind all I needed to do was add them to a vision plan. So they did all this crap to be back to square one, actually worse. No vision pllan after 2 hours on the phone with 2 different workers.

LOVE FORD!!!! We are a mid-sized subcontractor who has had the good fortune to find Ford Insurance…read moremany years ago. Gary is the most knowledgable person you are likely to encounter when it involves any and all insurance matters. He/Ford is truly and Ace. They handle EVERYTHING!!!!

From the owner: Commercial and personal insurance of all types. Excellent customer service. Quick call backs and…read moreanswers to questions. We have been in business for over 100 years in the southern Maine area. We write in 45 states. We will be the only insurance agency you will ever need or want to use!

Started my insurance coverage with Kane Insurance many years ago and the service was top notch…read more Then they became High Street Insurance and the service fell like a ton of bricks!!!!!! Constantly dealing with new agents, yet the last straw was when I moved out of state and was assured that my coverage was binding!!! Thank God I spoke with the actual carrier who advised me that my coverage was not in effect!!!!!!!!!!!! Kane kept telling me that this was incorrect, yet was unable to provide me the necessary documentation!!!! I even reached out to them and was assured that I would hear back from a manager that day, which NEVER happened!!!! POOR SERVICE!!!!!!!

Reiley the Agent from Kane insurance ghosted me. Started off fine requesting a quote. Emailed…read moreback answering the questions she has asked me for the final quote etc. Never heard anything again from her after multiple emails back. Very unprofessional. Wouldn't do business with this agency.

After calling multiple Insurance Brokers looking for insurance quotes over the phone and being told…read moreNO by my first 3-4 insurance brokers, i then found Insure New England. I spoke with a very helpful woman named Courtney who walked me through the quoting process and was considerate throughout. She worked with me for about an hour on the phone and helped get me multiple quotes for auto and home insurance. Cant say enough about her demeanor and attempts to get me a cheaper quote. Thank you!!!

From the owner: Auto, Home, Life, Business, Pet Insurance & More.read more

David is "one of the good ones" out there! I don't think I've anyone give as much, do as much, and…read morecare as much about their clients and their community. Great guy who will treat you right. Highly recommend him Keslar Insurance Agency!

I have been using this insurance company for over 10 years. The business keeps growing so they now…read morehave an office in both Newmarket and Rochester NH. The staff is top notch. They are competent, responsive, prompt and have worked so diligently to get me great car and home insurance. I can't recommend David Keslar and his staff highly enough.

Christopher Signore at Garnsey Brothers has been my insurance agent for years! He looks out for me…read morelike family and is not out to just make money off of us. Great coverage, great rates and he has a suite of services and companies to choose from so he got me the best solution for my money and is not forced to only sell one brand of home and auto insurance.

From the owner: Garnsey Brothers Insurance can satisfy all of your insurance needs. Business Insurance, including…read moreWorkers compensation, long and short term disability, financial services, non-profits, and general liability. We offer all forms of personal insurance, including home, auto, life, boats, motorcycles, and condo's. Medicare coverage is also available. Please consider Garnsey Brothers for all of your insurance needs.

Sue Harbour is amazing with 28 years of experience. She was able to get us a reasonably prices…read moreinsurance for a first time driver living in Massachusetts. Personal service, made sure we had the perfect coverage and was right on top of everything. They also do registry running which is a huge plus in my mind. She would get all business if I was local.

From the owner: Competitve quotes for Home, Auto, Business or Life. Costello…read moreInsurance Agency is a Haverhill, MA area based Independent insurance agency. We are a family run business since our founding in 1954. Together with our branch office, Costello New Hampshire Insurance Agency in Exeter, NH, we have been serving MA and NH businesses, families, and individuals for more than 50 years. As a full service insurance agency, we pride ourselves on our team of caring and highly experienced insurance professionals - together we've logged more than 100 years in the insurance business. We are all dedicated to one mission: getting you the best product at the best price!

I received what was, in my opinion, condescending and rude service from this company. Ms Cheryl…read moreSilva was the correspondent in my case. My father was previously a client with them; his property was transferred to me and I tried to have the insurance policy transferred/rewritten into my name. Ms Silva was, in my opinion, unhelpful, rude, and condescending in all of my correspondence with her. I asked simple questions and she was, to my mind, not at all informative in response. I do not recommend this company at all.

From the owner: Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, Mobile Home…read moreInsurance, Rental Property Insurance, Long Term Disability Insurance,