Great experience! Efficient, thorough and extremely pleasant.We will definitely use DBS to file our…read moreincome tax again.

I did my own taxes and submitted them to H&R Block for review. Now, over a month later, my taxes…read morehave been handed over to another preparer for review. The previous preparer only worked on the taxes on weekends, and continued to ask me to provide the same documentation over and over. It was like an infinite loop. It's now four days until my taxes are due. I have no confidence whatsoever that this company will do a competent review. I want a refund!

UNDERWHELMED - Walked in and stood my social distancing...waited 5 minutes and was never…read moreacknowledged so I picked a one page H&R Block flyer off the counter and walked out. Within a minute a woman quickly came out demanding to know what paper another old man said I took off "her" desk. I gave her the flyer in which she immediately folded up saying it was expired ... and looking back I'm proud of myself for not going back in to address the old man and his mouth. If their Customer Service sucks I cannot imagine what the quality of their work is...

This company is crooked. The Bluffton SC preparer Sandra quoted a fee then claimed the coupon code…read morefor the JH promotion I received by email wouldn`t work with her system. She called her manager Crystal Sparks who said I need to pay the incorrect amount in the office then she would credit back $100 once it`s in the system. She had me wait on hold while she did it and told me I will see it on my credit card in 4 days. After 3 weeks it had not shown up and I called but now they are saying she didn`t know that I had been given other discounts however I heard the call and she was told about all discounts. I also took a picture Sandra`s notes that shows the amount after the discount that I was promised that clearly included the $100 discount after what I paid. Nobody ever called me to say there was a problem and Crystal is hiding and not taking my calls. These national companies are all scams.

I went to get my taxes done here! I was overwhelmed by the Fees! We are in a pandemic! My refund…read morewas for $ 759. They took half of my money! Do your taxes yourself! Keep all your money!