Pathetic, nasty, useless and lazy! The managers Suheydee and Jennifer are extremely unprofessional…read moreand uncaring. My family has been pleading with them for a compassionate letter due to my mother's disability and one month later they tell us no simply. It is something that they can totally do but they just refused. The treatment was extremely poor and dismissive. When you ask to speak to a manager they make you wait for 15 minutes and then just hang up on you. I have never experienced such treatment at a doctor's office. They can expect a formal grievance to be filed.

I've been coming to this clinic for for at least six or seven years today, I had an appointment at…read more2:20. It was 3 o'clock. Nobody had to see me at the room. Also nobody told me my nurse practitioner left in January. Not only that I called the manager that she can talk to me because she was a lunch. I called back later. She's not at the desk. This is the last time I'm going there and I will not recommend this place at all. Do not make appointments at this place.

Super knowledgable and caring. She is a model physician! If only all Doctor's were as professional…read moreand concerned. She really looks deeply at your family and health history as well as your diet in order to see where the issues stem from and find solutions that address the problem directly, not just mask symptoms.

I have been seeing Dr. Eklund for many years. She is my holistic primary doctor and obgyn. She is a…read moretrue professional and I feel so comfortable around her and her staff. She takes her time with you and you never feel rushed. Her office also sells vitamins, protein shakes ( which are delicious) and meal replacement bars. I am so grateful to have found Dr. Eklund, she has been a true blessing to me and my health.

Systemic Communication Failure and Unprofessional On-Site Staff…read more Although the in-office appointment with the physician was satisfactory, the follow-up and communication system for this Baptist Health-affiliated practice is significantly flawed. It may be considered dangerous. The only way to contact the office for any questions (such as prescriptions, lab orders, etc.) is through the general Baptist phone service. While this system works well for scheduling appointments, it falls short in addressing other patient needs. The doctor's office staff never delivers or returns messages taken by the call center. This occurred regarding an update needed for a lab order. After leaving multiple messages with no response, visiting the physical office location was necessary. The receptionist was rude, unprofessional, and dismissive. She refused to contact a nurse or help resolve the issue in person. Because there is no direct line of communication to a person at the local office, and due to the staff's rudeness and unresponsiveness, this practice poses a serious risk to patient care. If follow-up is needed, you will likely be ignored. Potential patients should seek care elsewhere until Baptist Health improves this system.

The doctors themselves are great. However . The staff treat ppl like garbage even when you call…read morethey take a message and hang up. They don't want to deal with you and this has been like that for years. It's hard to communicate with the doctors via app or through phone. Takes weeks to get a response. Very disappointing .

I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.

Dr. Amy is someone who will listen to you and is willing to help you with your problems. She has a…read morewealth of knowledge and is willing to share. She is caring, supportive and encouraging. During this pandemic she has managed to see her patients in a safe manner. She is a caring professional.

From Texas , here with my husband's job. Needed to see a doctor. Staff is friendly and scheduled…read moreme quickly. Labs done on site. Very pleased with the level of care and professionalism.

Outstanding medical care from Dr. Thomas and his entire staff. My family are all patients and we…read morehave referred dozens of people who want a doctor who cares and has knowledge and professionalism. The office is immaculate and located in downtown Coral Gables. I highly recommend Dr. Robert Thomas.

Absolutely amazing medical office!…read more Dr. Thomas is one of the kindest and most knowledgeable doctors I have ever met... the entire staff from reception to the nurses to the manager and doctor were incredibly accommodating and sweet! ... and the most gorgeous medical office in Miami! Highly recommend!

Very nice office environment: staff employees are kind and friendly at all times…read more. Dr. Feanny is a doctor with heart; he seats, approach to you and listens. Take time and cares about his patients. He really treats us like family. Nanette also was great and now when I go there I enjoy talking to the newest APRN Dr. Lorrie Althage.

You may have to wait because this is a busy doctor's office but the staff here is so nice! They…read morereally treat you like family. Dr. Feanny, Nanette, Yvonne, Yola, Miracle and Candice are wonderful.

My wife a patient of Doctor Fleites was admitted to hospital for various issues , after a few days…read moreof observation and care. The learned doctor ran out of medical wisdom and without any conversation with patient or family found herself discharged from hospital to her luck. Days later she was admitted to the same hospital thru emergency and taken care by a hospitalist at said hospital. Beware when the mention doctor is out of wisdom and you are forced out of hospital, Your life is on the line when care is needed the most.

Dr.Hiriart & Dr.Fleites have been our drs for almost 15yrs. Best drs I'm town. I had to have a last…read moreminute visit & Edgar Martinez, PAC saw me & he was AWESOME! The staff in 100% professional & they all make u feel good & turn around calls are made the same day or within an hour, great people! THANK YOU !