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Michael Athans, PhD

1.0 (1 review)
Closed • 8:00 am - 5:00 pm

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5 years ago

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Associated Clinical Psychologists - Alan R Graham, PhD

Associated Clinical Psychologists

1.0(3 reviews)
2.5 mi

They want you to pay your copay which is normal that's fine. What's not normal is that they never…read morehave anyone working at the front desk or the employees they do have are always on break. Can't pay my copay if no one is there to take my payment method. Don't worry though they'll just send you the bill in the mail and tell you angrily to pay it. How about you do your job first then I pay you dumb asses

Avoid this place like the plague. If you want to skip the long story, at least read the last part!…read more My son was evaluated and while I felt the results were accurate there were soooo many other problems. When my son had his initial evaluation, I was told I could leave and come back (it takes 4 hours). As he's a teenager I felt fine doing so, ran some errands then came back. I couldn't get back into the building. The doors were locked and no one EVER answers the office phone, I mean ever. It took 4 phone calls initially just to make the appointment and now I'm calling over and over standing outside the building lost on what to do. Luckily my son called me when he was done or he would have just been sitting there in their office waiting. At that initial appointment the doctor gave me paperwork for his teachers and myself to fill out and told me to bring it back to the next appointment. At the next appointment he made it seem like I was supposed to have dropped it off before the appointment. When getting my sons results, the doctor explained things at level most people could never understand. Luckily my career field made it easy for me to understand but my son was so confused, I had to keep stopping the doctor and restating things in a way he would understand. He encouraged some type of neurological work on my son to help reset how he deals with anger. He is not dangerous, nothing physical or hateful, doesn't scream and yell. Just argues and is the epitome as stubborn as a mule when upset. Wouldn't anger management or even a theraist be a better course instead of trying to use technology to rewire his brain? Just a thought? At the end of the results the doctor told me he would update the results with the paperwork I gave him and email them to me before the end of the week(it was Tueaday). I waited for over a week before asking, he sent me what he called the updated forms, but they were exactly the same. So I asked again, thinking it was a mistake. He directed me to the updates. Literally still exactly the same. Nothing on the document is different from what we originally received. Now I had honestly let the bulk of this go. Just thought this guy really is not that great of a doctor but then..... READ THIS!! Then I received my statement. We were billed for 2 appointments that did not happen and the initial evaluation, which was 4 hours plus the hour spent talking with me and him together, was billed at 9 hours. At 100 dollars an hour, an extra 4 hours is quite absurd. Now my insurance picks up the bulk of this, but if I didn't have good insurance they'd be asking me to pay hundreds and hundreds extra out of pocket! I called to let them know the mistakes, I've left multiple messages and called multiple times and not recieved anything back. Looking at other reviews, they add "phamtom" appointments on to many people's bills.

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