Sold me a car that they said they would warranty. They somehow got it to pass inspection with the…read moreengine light on. I went to two other places just to have it looked at and it had major violation on not only emissions but safety issues (tires axels brakes) and who knows what else that they looked the other way so they woudlnt have to "warranty" now they won't pick up my calls. If I hadn't gotten it checked out I would've just been driving a car with the confidence thst everything was okay. 0 stars if I could. Juan Barbina and his boss are crooks. Oh also they were fixing one of my other cars that they seem to never find a part for now 6 months but unfortunately now I can't trust them to fix it in a way that will be safe so getting that car tow from there as well

NASTY RUDE CONFRONTATIONAL ATTENDANT - DO NOT EVEN BUY GAS FROM THESE PEOPLE…read more Went in today, pump not working properly - the pump choice button didn't light up (the one that confirms which of the 3 choices of gas you picked, in my case, the cheapest gas). I tried it repeatedly - it wasn't the sunlight - it clearly wasn't working. So I tried squeezing the handle for a second to see if that told me which gas I was getting, but still not working, so I put the handle back in & took a photo of the charges (paper receipt unavailable, often not refilled at this place). I took the photo after it went back to 0, but figured it's ok. I left the pump out (making sure it wasn't leaking anything) so the next customer & cashier would know it's not working right. I figured I may have to go inside anyway, since there may be no paper receipt at the next pump either. I went to another pump & as I started to fill up, the cashier came on the intercom & asked why the pump was out. I told him it wasn't working, he said it will charge my card when the next customer pays (I didn't think so, but didn't want to deal with it in the unlikely event he was correct on that), so I said I'd come in. When I came in, he demanded I put the pump back in before he gave me my receipt & repeatedly interrupted me when I tried to explain what happened. This guy did not want me to have any control in the conversation! He was so incredibly rude & confrontational that I called Amex right in front of him & they assured me he was wrong - there would be no more charges on my account. I told him the right way to treat a customer in this situation is to apologize for the inconvenience & assure the customer that it will be fixed, & give them their receipt quickly - not demand the customer re-set the handle for them & make the customer come back in a second time before giving them their receipt. So, in the end, they still have to fix the pump but they lost a customer (with a very large vehicle) who routinely went in for a fill up pretty much exclusively there. Was this a good business decision on how to handle a minor technical problem? To borrow a movie line: "What would a smart man do? What would Plato do?"

Rips off. Charged $246 for an oil change. I've been going there for years and never paid over $140…read more All of a sudden a new manager and they start ripping you off. Nick is his name. I will be reporting to DMV.

This is by far the best mechanic on the island, fair priced, honest and reliable. He has come…read morethrough for my older vehicles every time.

They have just been the worst for about 6 months now. No pumps ever work. Very inconvenient for the…read moreOyster Bay community. Thank god for the Bolla Market, but then again that is in East Norwich.

Absolutely the worst staff I've ever seen. I am handicapped and walk with a cane. I only tell you…read morethis for context. I gave the female employee whatI thought was $35 and the pump stopped at $30. Apparently I only gave her $30 but she starts immediately SCREAMING in my face about "why do you need change" and barely gets it out so I can understand. The manager doubles down and demands my receipt. I walk out to the pump in the heat with a cane. He snatches the receipt from me and slams it on the counter and says "you only paid $30 you have your money" again I can barely understand. I told them both I'm never going back there and I haven't in months and never plan to again. I don't care if I run out of gas. I've never been treated like that before and I'm pretty laid back. I don't understand how you can be in customer service and just start screaming at a customer rather than simply explaining what the mix up was. I would have been fine had they simply explained it. I never once said ANYTHING besides "I just need change please". And chaos ensued. Think twice about going here until new management comes in. Absolutely reprehensible no business is customer service at all.

Thank you Tony, and crew for everything that you do. My daughter came in for tires and we did the…read morebrakes also and giving us a great price!! You saved my daughter from probably getting into a very serious accident! You are the best!!!!

From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

I read some of the reviews on this Citgo and I personally have found the price to be about the same…read moreas most of the stations in the area. The benefit to going to this station is it is full serve. The station is near my house so it is easy. I always found the guys at the pumps to be nice and always pumped the gas fine, No spillage or anything bad. My review of this Citgo would of been a 4 stars, But just after the Sandy hurricane, There price for gas jumped about 40-50 cents a gallon overnight. Not sure if they all of a sudden had to pay more or not but when you are desperate for gas you go were you have to go. Like all customers I did not like the fact that it seemed like they were price gouging ?????.

Hey Citgo, Why oh…read morewhy do you charge almost 20 cents more per gallon than ANYONE else in the NY Area? Do you see that you have no customers as everyone drives to the next corner for the 20 cent cheaper stuff at Shell (and believe me, if Shell is cheaper then there is a big problem with your mark-up!). Surely you jest? Maybe you need to get new braces for your kid? Big payment on your boat? What else could explain your bizarre prices? Gas prices are high enough - can't you just rob from us the same amount as all the other gas stations?

My car wouldn't start. My car company recommended Gemma. The girl who answered the phone was…read moreupbeat and helpful. She sent someone within 20 minutes. The guy who came was polite, friendly and knowledgeable. He solved my problem, which was more than a jump start. I wish I asked him his name because he was extremely helpful. He consulted my owners manual and explained what he had to do to get my car back to 100%. I am grateful for his service and would recommend.

Awesome customer service from Gemmas. They responded to my aaa call within the hour and they were…read moreso helpful. We were stranded at roosevelt field mall and were waiting for hours for a tow from another company through state farm. Then I used my aaa and they were fast and so helpful. Best towing company ever and they provide great customer service. Highly recommend this company!