Timely and trustworthy. I had to pay for the mileage difference $30. After Allstate roadside…read moreservice contacted the company and checked that their fee was reasonable

We needed his towing services and we called him, he said he was going to be there in 20 minutes and…read moreindeed he was there on time. He quoted by phone according to our needs and the price was fair. He was gentle when lifting the car with the towing truck. We are very satisfied for his service.

I had a pretty good experience. They showed up on time, and the driver was really professional and…read morecareful with my car. The price was fair, not the cheapest, but worth it for the service. Would use again!

I called Heaven Sent at 9pm on a Saturday because my son's car died on him in Broward. Instead of…read morejust saying he is located in Homestead and hanging up, he asked me my situation and said he would reach out to his network. Because of his help, after waiting 6 hours for AAA to dispatch a tow truck, that was never assigned, we were able to get the car to the mechanic. If this is how they handle someone that is not a customer, I can only imagine the service they'd provide to anyone needing their help. Thank you for helping me. You have a loyal customer with us.

It sucks to have to be towed, but Ronald came to our rescue last night when AAA didn't show up…read moreafter 3 hours. Lately, things out there have not been the same when it comes to customer service, and I'm sure it's not just Miami. But it's great to have someone you can rely on who is not only good at what he does but is also kind and friendly as well. Highly recommended!

Absolutely great customer service!! Had my 2024 Tesla Model X with completely no power towed today…read morewith wheel lift and dollies... NOT ONE SCRATCH! If there's any towing company to trust, Castilla Towing is definitely the company you're looking for!

Wish I could give 0 stars because they never showed up. Huge time wasters - not dependable at all.read more

Do not believe any of the reviews of this place, these guys are terrible people, and I mean one of…read morethe most shittiest people on this planet. I was working in the area one time and I parked somewhere that I always would park in my car but this day specifically I was driving my older brother's vehicle. My vehicle was currently at the dealership being worked on. These guys decided to tow my older brother's car and when I realized after work, these guys have taken my car and they gave me a bullshit excuse on why they took it. I sat at work for three hours waiting for them to release my vehicle. They charged me around 300 to 400$ When I asked them to give me an explanation, why they told the car the owner looked at me and told me that he's been giving me warnings the past couple days not to park there but that's a complete lie because I never got any warning and I wasn't in my vehicle, I was my older brother's car so that then in there, I saw that they were lying and trying to make money off of me. They were scouting me from a corner and saw that I was a young guy, and they took advantage of it. So please be careful with these guys. These guys are complete liars and manipulators. I've been trying to sue them for the past 23 years because I do not believe these type of people deserve power whatsoever. They are using their towing services to take advantage of people and they try to make as much money off of you as they can. The only good person in there is a female, but she can't say much or help you because she depends on that job. Again, I am not a bot like the bots that they have in their reviews. These are all close friends of theirs and Bause that have given that place a good review in order for the company to keep running. They're gonna try to keep me quiet by reading this post and saying it's all a lie, but I have proof of anyone wants to see Like I said I've been trying to sue these people for a while now I am coming after them. they think they could just mess with anyone and we'll get away with it and that is not true. I hope they read this and shit themselves because I hate them.

muy mala persona y grosera me llevaron el carro de un parqueo de desability con permiso vigente y…read moremi mamá anciana viajaba en el no acepto nada y me cobró 140 dolares deberían cerrar ese negocio

Will be saving his number. No fluff he was very cordial, price was right and he was quick. Usually…read morehave to wait at least an hour Javier arrived in under 15mins. He was knowledgeable and honest, made sure i got back safe too. Hopefully i won't need to use a tow anytime soon but if i do i know who i am calling.

One of the fastest tows I've had in a while. Very kind and willing to help however is needed.read more