allergy ppl are really friendly, and helpful, but the doctors that are required to get your shots…read moreor prescriptions are MIA. meaning i go in all the time for my shot, and can't get it because there's no doctor in office. or i needed two prescriptions that are typical for someone on allergy shots, and it took months and a lot of attempts at both me and the allergy dept to get the scripts sent to my pharmacy. i'll move to a different allergist when i find the time to do that switch.

Please, don't go here. The doctors are okay but it's the staff that is horrible. I've tried…read morecalling the payment line at least a dozen times and it says for customers A-G hit "1"... each time it plays music for 10 seconds and disconnects. After multiple attempts I hit "2" this time which unfortunately got a woman who in no right mind should be dealing with people. I kept trying to pay and she wouldn't shut up so I hung up and opted to stiff the doctor. That's the only way they will learn to get a better staff.

I have been a part of this group for well over 15 years now with zero complaints. When I became…read morepregnant with my first, and sadly miscarried, Dr.Miranda treated me with respect and empathy. Thankfully, I became pregnant again quite quickly and proceeded to be in their care until 24 weeks with Dr.Rodriguez. She is truly a wonderful woman and knowledgable doctor. Unfortunately, I transferred care due to their strict "No Doula" and "No Hypnobirthing" policy. When I asked my doctor about it, she said "dont waste your money" and "many of the L&D nurses at south miami are doulas" (not true). Per ACOG (American College of Obstetritian & Gynecology) "Evidence suggests that, in addition to regular nursing care, continuous one-to-one emotional support provided by support personnel, such as a doula, is associated with improved outcomes for women in labor". Hypnobirthing is also a proven pain management technique. So why do they have this policy? My guess is liability purposes. ("https://www.acog.org/clinical/clinical-guidance/committee-opinion/articles/2019/02/approaches-to-limit-intervention-during-labor-and-birth) This "no doula" policy, coupled with the fact that South Miami has an astronomically high c-section rate, were all red flags for me. I absolutely do not want a C-Section. So if you're preggers and looking to avoid the "Cascade of interventions" that come with labor, I would proceed with caution. Not to say it's not possible, but there are already policies at South Miami OBGYN that protect the medical group while also stripping the mother of options for their birth experience. Worth noting that when I transferred care to a different doctor I got a call from this office to the tune of "just to let you know, if it doesnt work out with the new doctor you can't come back to us for care". 5 star group for regular OB Care 3-4 Stars for pregnancy support

Extremely disappointing and unprofessional valet serviceI have been coming to this medical office…read moreregularly, and unfortunately, my experience with the valet service has been extremely disappointing. This is not simply a matter of the valet being "distant" or having a bad attitude. There is a very noticeable difference in the way I am treated depending on the vehicle I arrive in.When I come by myself in my regular car, the valet has told me, "You have to park your car yourself." On another occasion, when the valet area was very busy and there were many cars, he told me, "I'm going to do you a favor and park it for you today because we are full." A valet service is a paid service. Parking my car is not a "favor" being done for me.What makes this situation even more obvious is what happens when I arrive with my husband in his newer sports car. Even when there are empty spaces available, we are suddenly told that only the valet attendants are allowed to park that particular car. The attitude and willingness to provide the service completely change. It is very hard not to notice that the difference seems to be based on the fact that the car is newer, modern, and a sports car.I have also had an upsetting experience involving my mother, who was not treated with the basic courtesy and respect that any customer should receive. This is especially disappointing at a medical facility, where patients and their family members should be treated with patience and professionalism.I want to be very clear: I am not asking for special treatment. I am asking for the service I am paying for. If valet parking is offered and customers are paying for it, customers should not be made to feel as though parking their vehicle is a favor. There are usually two attendants working there -- one younger gentleman who is darker-skinned and another gentleman who appears to be somewhat older. I am mentioning this so management can identify the employees involved and actually look into what is happening at this location.I strongly believe the owner or management of Best NRG Parking Services Inc. should be aware of how their employees are representing the company. This type of behavior reflects very poorly on the business and can absolutely cost the company customers.Management should seriously look into how customers are being treated at this location. Everyone paying for valet service deserves the same respect and the same service, regardless of what they drive.

2nd visit here and I absolutely love this place; as much as one could love going to a doctor's…read moreoffice. Nothing but an awesome experience here with Kenny as well as Dr. Alfonso. They both have great bedside manner and attended to my needs and really were quite helpful. I really have nothing bad to say; even if I tried I really can't find anything. Keep in mind both of my visits were during covid so there wasn't really any wait time. I've recommended a few people to this office and I have no regrets. As much as I like dealing with them, I hope I don't need to see them again.

He is an excellent physician that has taken care of multiple of my family members ! Dr Alfonso is…read morevery caring and honest. Also has a great office staff.