Simply put....working with Rob and his team on a refi has been the smoothest mortgage transaction…read moreEVER! He knows his stuff and responds within 45 minutes. 6 stars.

I wanted to buy a place and went thru several lenders and none could make my scenario work. Then…read moremy cousin referred me to Rob, and he actually found the perfect loan for me. Again: NO ONE could do anything remotely close to what he found for me. I ended up not getting the house since someone bid higher, but I told him I will call him for any deals that come my way, and tell all my friends and family. EXCEPTIONAL service. THANK UU ROB shaida

At this point, Eric has worked with my entire family! My two brothers and I just refinanced our…read morerespective homes, and Eric worked with all three of us plus our father who has quite the eye for details and a keen eye on the bottom line. I found Eric responsive, knowledgeable, attentive, open, and eager to answer all questions and to address all concerns. I appreciated the analysis he provided and the great loan with low rate he found for us. I have already recommended him to colleagues and friends.

I bought my first home last month and Eric L. was a gift in helping me understand everything. He is…read morealways on top of it, helping you decide which way best serves you for your situation. He sent me tables that were easy to understand and then follow up with an explanation, and is always available to further explain something, break it down, or say the rate will be going down on friday. Now that I've made the purchase, he is still helping me get organized. If service like this was in a restaurant, the place would be sold out every night - that's how good he is!!

Raymond is knowledgeable and the best in his business. I had the pleasure of working with Raymond a…read moreyear ago when I was looking to purchase my first home. Raymond and his team were incredibly responsive and answered all my million of questions and many emails. They helped ease my entire first time buying stressful experience and feel confident in what I was doing. Raymond really looks out for his clients and I would recommend him and his team to anyone!

I have been using The Pomilia Team for over 25 years. I have personally used them for my loans and…read morehave referred them to my clients over the years. They work miracles and deliver what they promise, sometimes I don't quite know how they do it but they do it. If you want/need to make sure your loan closes, especially if you don't have the "normal" income structure they are your "go to". If they say "we can do this" they mean it!

Amy is really professional and helped me with my refinance process from beginning to end. I didn't…read morehave any knowledge about the process, but she provided answers and information that I needed.

Amy was friendly and professional. It was a pleasure doing business with her. I would not take my…read morebusiness anywhere else.

Mary Anne is such a wonderful human being to work with. She is kind, caring, patient, communicative…read moreand organized. She took time to explain all my options and help me think creatively about my situation. Without her, I would have never been able to buy my home. She is such a rock star and I feel so lucky to have worked with her on my recent home purchase!

Mary Anne Daly is amazing and a highly recommended loan advisor! My wife and I had a few options…read morethat our real estate agent recommended and Mary Anne seriously blew the competition out of the water. We were very impressed with her presentations, how organized she is, and the resources she provided. She made the process very smooth by requesting exactly what was needed or missing and filling in gaps that were missing when it came to documentation. She answered all our questions and concerns even when it was really late in the evening. You will not regret going with Mary Anne!

Mary, Sarah, and Tara are an exceptional team. They genuinely care about helping their clients find…read morethe right home and will patiently search alongside you until that happens. Their expertise runs deep -- they know not only the ins and outs of each neighborhood, but even the nuances of individual streets. This mattered tremendously to us as we were moving from out of town and considering multiple areas in Marin. At no point did they try to sell us on a house. In fact, they often led with, "Here are the things that could be tricky about this home or neighborhood." That honesty and thoughtfulness built enormous trust throughout the process. In the end, they helped us find the perfect home for our family (and guided us through some hurdles along the way). We are incredibly grateful for their partnership and cannot recommend them enough.

We cannot recommend Mary and Tara highly enough. We came to them with a complex situation: selling…read morea home jointly owned by two families following an inheritance. To make matters even more challenging, one family relocated to Europe mid-process. Despite the logistical hurdles and time zone differences, the team handled the paperwork and communication with zero problems. They kept us up to date after every open house and showing so we knew just how much traction we were getting from new and returning prospects. Their guidance was invaluable but never pushy. They provided clear advice, and always respected our final decisions on everything from possible home repairs to staging and of course pricing. Their deep local knowledge and professional network were why we selected them, but where they truly shined was during the negotiation phase. When we received one initial single offer, Mary and Tara leveraged their relationships to pull 'on-the-fence' buyers into the mix, successfully creating a multi-offer situation. This move probably added tens of thousands of dollars to our final sale price.

if I could give more than five stars, I would in a heartbeat. You would be making a big mistake to…read moreuse anyone other than Brenda for a home loan. Brenda and her team are absolutely amazing. This is the fifth house I've purchased in my life and this was the first time I didn't panic during our loan underwriting. Outside of this experience, closing on time always felt like it was at risk. This time, we had 3 week close and actually closed a few days early. Brenda was extremely proactive, communicative, and responsive. We could not believe the seller went with us despite not come in with the highest offer. We were told through their agent one of the reasons they accepted our offer was because of Brenda's reputation. You can't ask for more than that

This team was super efficient. They walked me though all the details, answered all my new buyer…read morequestions. Everyone was highly responsive as we moved all the paperwork, and closed really fast. (Friends are still commenting how fast I closed on the house). Thank you to everyone at the team that got this done in record time.

Terrible experience!!! Avoid this branch. I sent there for 20min waiting for a banker to help and…read morethey didn't even checked in to find out what we needed help with. Very unprofessional!!!

There is a mature lady teller who is by far the worst and rude person I have ever been helped by …read more I let someone about her bad attitude, then next time I went she was glaring at me , I just went now and she was who should have helped me but she was "closed " luckily Emily was kind and helpful ! I would never bank with them , but I have to take work deposits.

Very unprofessional. Promises everything and delivered nothing…read more A waste of over 2 hours and worse makes you pay off debts before checking she can secure the loan. A pity that such a nice bank as Bank of the West has somebody so poorly trained in handling clients. Do not recommend her.