PHENOMENAL customer service and product quality. Mark was very helpful in helping us make a…read moredecision on the recliner we wanted. Delivery was very quick and professional. Highly recommend.

It's been a couple of months since we purchased a sofa, loveseat and king bed…read more The sofas are excellent; they weren't the least expensive we could have purchased but they're extremely comfortable and durable. The king bed we purchased is a "gold bond sacro support mattress Buckingham" - it is, without question, the best mattress we've had. It's the perfect balance between support and plush. It's cushion on the top - providing a great feel of comfort and relief, but just beneath it's firm but giving. Its perfect if you're a side sleeper. The service was exactly what you want - someone knowledgeable and ready to answer all your questions; and friendly - but NOT pushy. Delivery guys also were great. Very pleased. 5 enthusiastic stars. We'll be back!

One of my favorite shops in Ithica! First, the plants were so well-taken care of that at first I…read morethought they were fake. There is so much beyond plants here, dried flowers, gifts, random decor, some kitchen stuff, and everything is absolutely adorable. They maximized the store in the most perfect way and it was joy to browse through.

I'm almost never on The Commons anymore, but I had a gift certificate for this store that I needed…read moreto use... so when I was able to get out of work a little early one day recently, I decided to stop for my first visit to Home Green Home. And what a delight it was! It's a really lovely and welcoming shop with plenty of plants, books, meditation or yoga supplies, bedding, prints, and more. With a focus on eco-friendly products, the prices aren't necessarily for the budget conscious, but you can rest assured that the quality is there. The staff here are happy to help, but also let you wander the store without being overly pushy or hovering. I got into a conversation with one of them regarding some of the plants they had available - and she was quite excited to show me a new plant that she had just learned about. I ended up buying a couple plants (among other items), as I had managed to find a cebu blue pothos tucked away upstairs, as well as a white princess philodendron on display downstairs... both of which had been on my plant wishlist for a while. TL;DR. It's probably a good thing that I'm not on The Commons often, because it'd be very easy for me to spend way too much money here (especially on the bedding items, as I'm a sucker for comfy blankets and all that). That said, I'm definitely adding Home Green Home to my list of favorite Ithaca shops. Highly recommend it!

This company went bankrupt in September of 2024 (chapter 11) and is now (late 2025) scamming…read moreunsuspecting customers by unloading years-old torn, moldy, stained merchandise as "brand new, just spent two weeks as a floor demo at NY State fair." Sadly, I fell victim to this scam recently and was bilked out of $3,500+. Small claims court won't work in such a situation because bankruptcy is in federal court which supersedes. Where's the NY Attorney General? Buyer beware!

The salespeople work on commission and are more aggressive than some used car salesmen. We…read morementioned our price range many times, but were ignored and steered toward much more expensive mattresses under the guise of determining our "comfort level". There were no price tags so we couldn't tell what we were trying. All in all it was a terrible experience and it was difficult to get away from the salesman and out of the store. The prices seem much higher than the prices for similar mattresses at another store.

Typical furniture store. Pushy sales people, inflated prices so stuff can always be on sale…read more In general nothing special, except they sometimes have this deal $500 for two chairs. Myself and several others I know have taken advantage of this deal. We have priced the same chairs same quality elsewhere and it is $800+ for two. Nothing else there has ever struck me as special except this.

Even though it was a bit pricey, I really liked this couch/chaise/chair set. I also got a mattress…read moreand base. When the delivery people came, they didn't wipe their feet or wear booties like every other delivery people have. I was scrubbing mud off of my white chair while they were bringing in the other items. They saw me and said nothing. As they were carrying the base of the bed upstairs, they smashed a chunk of the edge of an archway going upstairs. They were bringing it back to the truck and decided to try again. I later found out how they did it. I noticed part of the cloth was hanging down from the base and one of the boards that frame the entire thing, was split into two. There was also mud on my mattress that I had to clean. They were sloppy and reckless and had no regard for the situation. I also had to clean mud off of my walls and other things in my house. I didn't realize the extent of the damage right away so nothing could be done. Customer service is minimal at best. If you are looking for good service in any way, this is not the place to go.

This locally owned store has been in business for several decades because they treat the customer…read morelike they would a family member. They sell high quality American made furniture, but their prices are competitive with the cheap Asian stuff sold by chain stores. Our experience was great, from the very beginning with Cicely (our sales rep) to the two courteous and careful delivery guys, and the office staff for their follow-up communication. Everyone worked at professional level. Thank you. Joe K., Waneta Lake and Elmira, NY

I purchased a Movie Man recliner by Ashley at Dunk and Bright on January 14, 2026 and it was…read moredelivered a few weeks later. I found that the lever on this recliner didn't work. Excessive force is required to get it to close. I asked for a repair or replacement. The repair man called saying it would be weeks for the part to come in and I said that I can't wait that long. It was replaced by an exact duplicate, even down to the color. The second one doesn't work either. It's an expensive piece of garbage that only my cat can use. I can't get the lever to work and if I push the end of the recliner with my foot so it will go back in, that doesn't work either. I called their store and was told that I won't get a refund of the white glove delivery fee. I kept saying over and over "but It doesn't work," to which the woman on the other and of the line kept repeating her mantra that it was delivered. Sorry, but that excuse doesn't work. This falls under not fit for ordinary use under warranty law. I shouldn't have to use excessive force to close it. I want a total refund. I paid $758.16 including tax and the white glove delivery fee. I also paid the delivery guys (first recliner) $40 in a tip. Altogether Dunk and Bright owes me $798.16. I want my money back NOW. My primary care provider told me to keep my legs elevated. I have lymphedema. I NEEDED this thing to work. I am disabled and am still recovering from major abdominal surgery. I am very angry. It shouldn't be this hard to get help. This product is defective.

The process of getting furniture from Dunk and Bright was a headache from start to finish. I would…read moreadvise looking at other places if you want your furniture delivered in a timely fashion or you have the expectation of basic communication about your order. I ordered a couch from them in mid September and was told it would be ready at the end of the month. Then i was told the order was never put in. Mistakes happen, no worries. They tell me the couch order is in and it will be ready October 2nd. This date comes and goes and I hear nothing from them. I call and they say it will actually be ready October 9th. Again, this date comes and goes with no update from Dunk and Bright. I have to reach out several more times to get any information on my order and am told it will not be here until November. I understand delays happen--but I am seriously confused why I would have to reach out a total of five times myself (with zero communication from Dunk and Bright at any point letting me know my order was delayed). After all this, they cannot even put the delivery on the porch. I would recommend looking elsewhere where they will communicate with you and have the wherewithal to give you information when your order is delayed multiple times.