they are very dismissive of patients' requests through the ichart messaging system. If your doctor is the selected recipient, you get a reply from some administrator who answers for the doctor with a short no answer, without any explanation at all. I'm not even sure if the message ever even reached the doctor at all because they just say the doctor said no, basically. So, I cannot give the clinic a clear recommendation but that seems to be rather rude to patients seeking help and I can just say it does not seem like a policy that a decent health administrator would approve of. read more