The younger guy with glasses definitely shouldn't be allowed to work with people. He almost hit me after I told him that he has an option to quit if he doesn't know how to talk to customers. He came running to my car and he almost punched me. I wanted to cancel the other 2 lines on my account and he said that it's not his responsibility or job to help me and that's how this whole thing started. He left before the cops came and I filed a report with the WCPD and their corporate as well. Please stay away since one of their employees isn't mentally healthy. I call everybody that has experienced harassment by this business to file complaints to BBB, FCC, and to the T-Mobile's corporate office! I believe if I was a man and not a woman he would have spoke to me in a nicer manner. And if you're that coward that treated me badly, may Allah give patience to your parents since they raised a coward and not a real man! You're not safe to be around people GET HELP! read more

went into Metro (Cincinnati Dayton Rd) to pay my dads phone bill, There were 2 men at the counter i told them I was here to pay my dads bill I gave them the phone number and he asked if I had the phone with me my respon it's not my phone it my dads. He asked cash or card my response cash. He told me cound not take my payment without me having the phone. WTF I've been paying his bill for a year every month and he can't take a payment. I walked out that store on Cincinnati Dayton Road is a joke. Who refuses a paymen.... FIRE that man this was on Friday Fed 10th at 1 pm. FIRE that man. Im cancelled my account what a joke.. read more