Do NOT call this guy. he half assed the job…read more got paid, and didn't come back. I have children and was desperate for my fridge to be fixed. he took two weeks and when I told him the freezer and ice machine wasn't working, he said he'd come back and then ghosted us. the money I've lost, the food I've lost, and the headache I've gained isn't worth it. call someone that is a real professional. This one isn't it!

I had two men come out to look at my viking range top. I was told it needed a new part and it had…read moreto be ordered. This was on Feb. 18. I paid for the part and now I get no response. In fact when I called the number on by order form, which was different than the number on the website, I got someone who sounded like they just got out of bed. He said he would check into the order and get back to me. I haven't heard a word.

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

The technician did not perform a thorough inspection or diagnosis of my Kenmore washing machine. He…read moreonly replaced the agitator dogs (which I had already identified as one potential issue) and left without checking anything else. The machine continued to have the same problems immediately after he left. I called back within an hour to report it was still not working properly. After several follow-up messages, he texted that he would schedule a return visit for either Friday or Monday. I never received any confirmation, follow-up call, or appointment details despite reaching out again. Unfortunately, the service was incomplete, the follow-up was poor, and the issue remains unresolved. I would not recommend this technician or service to anyone and will not use them again.

Highly recommend Mr. Appliance. Tim was prompt and professional, fixed my ignitor issue in my oven…read morein no time. Will definitely use them again.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!

I have had the pleasure of Kenwhirl repairing two appliances over the years and I would highly…read morerecommend them. The service was prompt, friendly, efficient and courteous. They went above and beyond trying to locate a seal for my dishwasher. I was kept informed throughout the entire process.

This company was sent out by DTE to fix a leak in our freezer. They didn't tell me a timeframe…read moreuntil the day of. The guy who came out was here for a few minutes. He said they needed to order a part. No one called to tell me if the part was in. I called after 5 days and they said it was in but that they needed to have the fridge pulled out and unplugged for 24+ hours. I asked if they could have a technician come out and do this before I emptied the entire fridge and freezer. They said no. I had a family member help. I called the company back to tell them they could do the repair and the person told me they didn't see anything in for me. After some more poking around the person said they did have it. They came back and were able to replace the part, after again asking me to leave a full day open. When I told the tech about the situation he said they were busy. It seems to be fixed for now but this company could be more organized. Also a 2 hour time block would be helpful vs staying home all day and not knowing if they would be here morning or afternoon.

They were the company that was contacted by my warranty to work on my refrigerator. They were very…read moreresponsive and easy to get in contact with. This problem took a while to resolve but they were on point in keeping me updated with the repair (ordering the new parts I needed). You can tell that customer satisfaction is a priority with them. I am happy with the results and I am glad that my refrigerator is now functioning perfectly again.

My dishwasher stopped cleaning on the top 2 racks. They send someone out, he puts mustard in a…read moreclass, ran it and said "it working, $100". When it wasn't working, I called back, was told they'd send someone out a take the $100 off any additional charges. They came out, found something wrong, and promptly ordered the wrong part. The get a different part, installed it and nothing ch anged. By this time I have now paid $400. I'm embarrassed because I am no spring chicken but my husband had recently died and I was handling a lot. I texted the guy that came out and no response. So sorry that I didn't see these reviews beforehabd.

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

Five stars for this company! I submitted a online request for a repair on my fridge giving a…read moredescription of the noise it was making. They emailed me saying that it sounded like something was caught in the fan at the back of the appliance. I pulled out the fridge, took off the back and they were right! They could have just come out and charged me for the repair but they didn't. I highly recommend this company and will be keeping their name and phone number in my contacts for future reference! Thank you KIm!

Service was punctual. Condenser problem corrected. Then Steve asked if I wanted coils cleaned for…read moreadditional $125. I thought it was part of repair but of course wanted it done. The next morning every time I closed the fridge I heard a rattle I. The back of fridge. I used flashlight to try and bore underneath to see if I could notice anything. The vent was do filled with dust I couldn't see beyond it. I took it off and cleaned within 5 minutes. His explanation was he cleaned everything beyond that point. How could a repairman put a dirty vent back on without telling me it without vacuuming? For this reason I won't call for service again. I hate to think of the fridge overworking because of clogged dust buildup on vent. I never would have noticed had it not been for the rattle. Even though he corrected the problem, I still can't visualize a professional replacing a dirty vent that could have caused a future problem. I would hesitate workmanship on other appliances. JMO

Steve did a fine job figuring out where our fridge was leaking, getting the needed part, and then…read morereturning to fix it. He came within a couple hours of my call, and returned exactly when he said he would. He was pleasant and put on shoe covers so he wouldn't get the floor dirty. Reasonable price. We would call him again.