Very easy to deal with, with excellent facilities for children on board. Meals can be a bit…read moreexpensive on board, but it is of a good quality. Good deals to be found online, and they send you offers once registered.

Old and tired port in a post industrial wasteland. No decent facilities and the Isle of Man Steam…read morePacket terminal is horrendous. Spend as little time here as you can.

Good port.read more

Queen Square Bus Station is one of the two main bus stations in Liverpool city centre, alongside…read morethe Liverpool One Bus Station, obviously as in its' name the Queens Square Bus Station is located in Queens Square which is close to St John's and Liverpool Lime Street Station, unlike the Liverpool One bus station, it mainly serves the Merseyside area, albeit some services do run a little further such as to Preston via Southport, albeit the latter service is much quicker to get the train to one of those cities. The layout and setup of Queens Square Bus Station is quite different, it mainly involves around 13 glass bus stands with different numbers, each serving different services, the bus stands are clearly labelled hower this approach has two big drawbacks - It's harder to tell which bus goes where without area knowledge, a map or some sort - It is harder to get in-between stands, some are far away from each other when multiple buses from multiple stands serve different areas, for example on a match-day there's 3 different areas of Queens Square in which you can get a bus to Goodison Park, home of Everton Football Club, or two on any regular day. - The stands are in order however when it splits it's then hard to find further stands, and as you cross the road it loses that order. There are generally staff around the bus station area, but it's been pretty hit and miss on numerous occasions whether they were actively going to help, or just stand there picking up their salary not caring about customers, for example recently there was a confusion with the bus diverting earlier than expected, with no one there to explain if the bus would actually be going where it should, especially on a busy matchday service this should be better - although Stagecoach Buses do share responsibility for this. I did like the live bus times on each individual stand, but then again you have to go to each individual stand to see them, having one main board perhaps in the information area would be so much better showing common destinations, what bus to get and from what platform, which makes it easier than risking going to one bus stand when a bus going to the same place would arrive sooner from the other, similar to what they have in Newcastle Upon-Tyne. Overall, this is the better bus station in Liverpool for more local and regional journeys and the area is a good, central location close to shops (St John's), hotels (Marriott) and numerous restaurants, and basically as you are in the city centre, you're near so much more than the businesses which run alongside the bus-station, nowhere near perfect and with numerous improvements but this is pretty much my go-to place when needing to travel around Liverpool outside of the city centre, and it isn't a bad place to go so it does warrant a solid three-star rating.

Situated in Queen Square, is where most of the public get off from the bus to access the city…read morecentre. The bus station is modern with spacious accessible bus shelters with each bus shelter incorporating bus timetables and information screens. The site of the bus station is on a long and rather steep incline but well designed and easy to understand. A pelican controlled crossing and tactile guidance pathway is provided for easy crossing from one side to the other. There are also induction loops and a help point in each shelter should you require any emergency assistance. If you require any further information or want to purchase save-away ride tickets, there is a travel centre nearby where you can gain access to complete bus timetables as well as other related tourist travel information. Staffs are friendly and can provide general details.

I book taxis over a day in advance and it still doesn't come…read more Avoid at all costs If I could give them less than one star I would.

Ordered taxi. Told it would be 15 minutes. Phone back after half an hour. Told it would be five…read moreminutes. Never turned up. Never called back. Never use this service - it's a total waste of time.

Liverpool One Bus Station is right behind the Hilton Hotel close to both the One Shopping Centre…read moreand Albert Dock, it is probably the worst of the two bus stations within the city centre, compared to the other Bus Station which is still within walking distance of the one, with the added benefit of being close to Lime Street Station, in Queens Square. It is an outside bus station but the stands do have shelters which might not offer much protection in heavy rain or wind, but it's the same sort of idea around Queens Square. There were very few staff around the station, even on a busy day such as before kick-off at the Manchester City - Liverpool game at Anfield (meanwhile there were staff around Queens Square), making it hard to get any sort of information which considering how badly the buses were being delayed, it really would have helped! Each stand has full real-time departure boards but not all of them seemed to be working fully, I'd even say it wasn't clear or easy enough to see what stand goes where, which should be laid out better. Compared to the bus station at Queens Square, this one is really run down and not fit to serve the city centre of a large city especially one built to serve and name after the country's 9th largest shopping centre. I really hope it does get an improvement soon with more services coming from it, as it seems since the late 2000s (and 2011) when this station got a large amount of good, positive reviews it has continued to go on a downward slope.

Just across the road from the Albert dock, or in the opposite direction, from the main shopping…read morecentre, this is a modern bus station which is accessible to everyone. There are raised kerbs to enable level boarding at all ten bays, and automatic sliding glass doors beside the departure points. There are plenty of places where you can sit to wait beside the bus shelters but it can be a bit draughty. The Travel Centre for your tickets or information is open from 9.00am to 5.30pm Mondays to Saturdays and 10.30am to 4.30pm on Sundays. (I found the man in there quite helpful) There are toilets, including a parent and baby facility and disabled toilet (radar key required in the evenings which is available from staff) The bus station is staffed 24 hours a day and there are CCTV Security Cameras.

This coach station is spiffy! Admittedly, the old one was right across the road from Lime Street…read morestation, but this one is purpose built on what was derelict ground from the 1960s, and its lovely. Its a few years old, so all the teething problems have been sorted, and its running well. It links to towns and cities all over the country of course, and its very easy to get into the centre. Which means, of course, that its not in the centre - it can't be, the centre is too old and too complex, and just too big for that. This is well laid out with modern facilities, and its a pleasure to use.

So National Express decided to save themselves 150k in running costs a year, sell off their land to…read morebuild more 'much needed' student accommodation so they can leave their fare paying passages out in the cold and rain with neither staff nor security after 5.30. So that's the old and vulnerable suitably looked after national express, well done what a pleasant experience it is too. A winter's night with wind whipping up from the Mersey is torturous. I commuted daily for decades using your old Norton Street Station, warm and comfortable when having to put up with the countless regular lengthy delays which was necessary believe me. I and many more once daily uses have decided the welfare of your customers is not paramount for your company and have opted for Lime street and a more personable experience all round. You should be competing with trains and leading the way not scrambling for a race to the bottom and lining yourself up with the likes of Megabus. Short term financial gain, long term decline. Farewell it was nice knowing you!