We had a "Princess Tea Party" for my daughters birthday. They did the set up one day before. On the event date, they were right on time and very well organized. The blue princess welcomed the kids. They were able to change their princess dresses during the party, because Merry Minstrel had approx. 30 dresses for 10 kids. All the party games were a hit! And one last thing: Michelle respomded right away to every email I sent her. She is very professional!!!! Thank you for a great birthday party!! I would book you again! read more

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Everything you want and more. Michelle offers ideas you didn't even know existed. Great customer service and reasonable prices. She makes party planning easy so the host can relax and enjoy along with the guess. read more

I'm not one to leave these types of reviews but as an event planner myself I can't help but warn others. HORRIBLE service. Called and booked a bounce house at the end of March. Finally received my invoice via email April 8. Here I am on April 20 with an email letting me know they are sorry they don't have the bounce house we requested. Just really sucks. Now we have to scramble to find someone else that fits the theme of his birthday. The woman I worked with was nice but obviously things aren't organized. read more

Went to inquire about their services and pricing and kept getting the run around because no one was ever there to answer the phone and they would call me when I was not able to answer the phone. Finally I get someone on the line who tells me she is the owner. When I go to ask questions about the bounce houses and their pricing she tells me she is too busy to help me and doesn't have time for me and hangs up the phone. Very rude. Will never do business here ever. You don't hang up on the customer. That is not something you do. read more

Absolutely outstanding service! Very friendly and easy to reserve. Everything was explained as far as the features and they made payment super easy by using email. Delivery drivers were professional and polite. I highly recommend using them Thanks again!! read more

Danny and James drove all the way to Pasco County to bring a rock wall for our STEM Night! We had over 850 guests, and these two gentlemen gave every child a chance to climb!! They are efficient and good spirited, which helped the ambiance of the event flow! Our school cannot wait to use this vendor again next year. Their prices are the best in (and out) of town! Merry Minstrel has my highest recommendation. If you are looking for a safe event, then this is the company you should book!! read more

If I could give zero stars, I would. I have never experienced such horrible customer service in my life, my from the OWNER especially. Michelle was entirely rude, hung up on me, and refused to provide services which were planned in advance. Not only did this company no show on my daughters 8th birthday party- but when we contacted them regarding this- she had the audacity to tell me that it was MY fault. DO NOT use this company, unless you want your event plan (which is stressful enough to begin with) to fall through. Contacting this company is like asking someone to waste your own valuable time. Save your time and money (& sanity) go anywhere else! read more