Yup, figures. One star. Ive closed my account MANY years ago because they did an absolute horrible job with my IRA. Ive been getting online statements since. Turns out they had $50 in the account, so they kept it open. Tried to close my account again by calling them directly, multiple times over the last couple of months. I asked to please close my account and just send me a check. They took my address. I never received it. They made me feel like a cheap ass because I called and said I never received a check. But at this point I wish they would just close the account. There's only one of two things going on here: Either they are incompetent or they just don't care. I stand corrected, it could be both. read more

Totally wasted my time. ML has a policy that does not allow new investors with IRA's, etc. under $250,000 (unless you are a relative of one of their clients!) to invest with them. At a friend's recommendation, spoke with broker/investment advisor on phone. He never mentioned their policy, and made an appointment with me. At our meeting took copies of all my IRA information for the purpose of finding the best way to manage my money, but never mentioned $250,000 entry requirement. When he called me back more than a week later, he then very rudely, asked me what "my relationship" is with my friend, then let me know he could not take my account. Don't waste your time. Find an investor who values your business. read more