So my mom was taken here after a fall via 911. The ER visit was predictably long and they…read moreultimately decided to admit her fot two nights. According to my mom, everyone was very nice to her. She also really liked the food! (I saw it for myself and it looked amazing... not typical hospital food!!) The staff members were very caring and provided me with detailed feedback for times my family or I were unable to visit. The doctor on the floor was very flexible in his ability to visit and provide feedback on my mom's needs. My mom's discharge hasn't been as smooth as we 'd like, but we're glad she's home. We're now transitioning with the Ohioans Home Health, so that's a whole other review! Happy my mom's home! UPDATE: My mom received notification from BCBS Michigan that this hospital (St V's) will no longer be included in her network (Really?!!!) but that they would cover her expenses this time.(Thank God for that!) . What is going on with healthcare these days?!! Rant over, but really?!

They wouldn't admit me for a kidney infection that I've had since Oct because I had my 6 month old…read morebreastfeed baby with me, they said she wouldn't be allowed to stay with me but they kept saying they really need to admit me. So if u got kids don't come here specifically if there little and only want mom.

My sister had surgery at this place and it was a horrible experience for her and my family. He room…read morewas filthy, the floor war dirty in her room, there was a dirty towel in her shower, the nurses was extremely rude to my sister after she had neck surgery and in horrible pain!

As I was leaving a doctor appointment, I was injured by a faulty automatic door. They said they…read morereviewed video and that they didn't see anything so they are billing me and my insurance. There is a serious integrity issue with this hospital.

This review is based on the end of February and beginning of March. My mom was there for roughly…read morethree weeks for bypass surgery and has asked me to write this review. I was also there almost daily visiting. Almost all of the nurses were extremely wonderful (specifically McKenzie), except for Debra (African-American/40s) who was rude, lazy, had no bedside manner, and just didn't want to do anything. Dr. DiBardino and his staff were wonderful. Because he was the only surgeon, he was busy, but I felt he took the time to explain things. I have to assume dietary is short-staffed. They messed up quite a bit. They came during lunch time to take the lunch order. They frequently forgot items or brought the wrong thing. They also made a big deal out of changing orders. However, Liz danced her way into rooms and was just a genuine pleasure to see in the hospital. I have to assume housekeeping is also short-staffed. Housekeeping was practically non-existent on the weekends, I saw one woman one time. My mom's room had no paper towels, so I searched the visitor's bathroom, which was also empty. I asked a staff member if she had any and the entire floor happened to be out. They left the toilet brush on my mom's sink. The garbage had been full since Thursday and wasn't taken until Sunday. Basically, they didn't really come around and when they did, they didn't do much. The medication list wasn't filled out when she was discharged, so she had to call back later to verify what they had given her and when; the woman who answered said this wasn't the first time the discharge papers weren't filled out for patients. A minor inconvenience, but it should have been done. The coffee shop when you first walked in was always closed because of staffing issues. I had to go across the road for coffee and food, but that shop too, had one employee handling everything because of staffing issues, so there was a bit of a wait. TL:DR: Good: NURSES!!! (EXCLUDING DEBRA) Bad: Housekeeping, Dietary (EXCLUDING LIZ), Coffee Shop

This is an Eigth floor view, in case you were wondering…read more I know it's the room that could or could not be available. The side facing the park or the golf course has a view. The others face brick.

I took my 87 year mother to the emergency room for shortness of breath and trouble breathing. It…read morewas a Sunday night at 9:45 when we got there. There were approximately 10 patients waiting at that time. We waited for three hours in the waiting room without seeing a doctor. We finally left at 1:00 AM without being seen.

This medical organization has a phenomenal group of outstanding independent physicians,…read more excelling in their individual specialty fields, and primary care doctors, as well as the BEST PRICES in the area for ancillary health care services like Lab, X-ray, MRI, Mammography. Outpatient procedures done under high standards of care, in my experience.

I saw Dr. V. Joseph Karnitis who helped us conceive beautiful twin girls in 2003. For years I have…read morebeen trying to get my medical records to find what happened to the remaining frozen embryos to no avail. Anyone else have this issue? Jal4@yahoo.com. PLEASE HELP.

This medical group is 10 out of 10 Excellent. Phenomenal…read moredoctors! Really knowledgeable and personable. The office personnel are pleasant, efficient, and pleasant(always smiling.) I am always impressed by how personable and caring they are. Lab services, pharmacy and radiology(c-ray, CT, MRI) are right in the premises. There is also an outpatient surgery facility. They also post the prices of those departments and the prices are LOWER than having the same thing done at local hospitals. There are 3 buildings at Secor Road location, connected by hallways. The buildings are not new but they are maintained. There are large parking areas around each building, and they recently added a free valet parking service for impaired patients who need to exit right at the door of a building. I plan to go here whenever possible for my medical care.

I like the doctors and nurses but the wait times are absolutely horrible. Have an appointment at…read more11:30? Expect to be seen at 12:30. It's absolutely amazing that they are able to be so consistently bad when it comes to wait times. If there were an award for amount of time clinics make people wait Toledo Clinic would win hands down every time. It's so frustrating. When I make an appointment for 11:30 I expect to at least be in the doctors office waiting, but no I'm stuck waiting in the main waiting room. Nobody ever has any answer or reason why people wait extraordinary amounts of time either.

This was the worst optical service I've ever had in 25 years of wearing glasses. Roberta was…read morepreoccupied and doesn't follow through on glasses. Waited since Christmas and got one phone call from her telling me they should be ready soon. I wouldn't ever go here again if your expecting someone to help you through the process.

There are so many medical options at this facility…read more Besides Urgent Care, they do blood draw labs, ultrasound, and other testing. Multiple doctors are housed here, including folks for weight loss surgery, vascular surgeons, and many more specialists. Parking is decent but sometimes it can be hard to find a spot. Valet parking is $4 or free if you have a handicapped sign in your car. There are wheelchairs right inside the entrance that a valet can bring you, or you can bring your own. Upon entering, check in by the first floor entrance. Then they will send you to your actual appt and you'll check in again.

I have nothing but praise and respect for the entire staff. I was able to set up an appointment for…read moremy test within a very reasonable amount of time. When I arrived for my procedure I was VERY apprehensive but I knew I needed to get through it. Everyone was very helpful, my nurse was very patient and encouraging as was my anesthesiologist. I appreciated that Dr Zack was running ontime, he explained information clearly and easily to my husband and I and was very reassuring before and after the procedure. The staff's calmness, humor and patience really helped. It was a nice touch to receive a follow up call the next day to see how I was doing and if I had any questions or concerns. I highly recommend for your next colonoscopy. DH

Staff was immensely kind, warm, welcoming and sweet. The staff was extremely kind to my son & even…read moreoffered a popsicle to him as soon as we got to our room, knowing his throat was sore before even diagnosing the problem just for comfort. Offered a great sense of humor, a thorough and quick exam. Made sure to let us know we were cutting it close to pharmacy closing hours and made sure we had a paper copy of the prescription just in case it lagged in the pharmacy system to ensure we got what we needed that same night. We have been here a number of times now, and it is always the best experience. I called prior to our visit to ask about out copay and was audibly concerned and stressed, and the receptionist reminded me to take a deep breath, and let us know they'd get us taken care of before we even stepped foot in the door. If you're a local, this is the place to go for non emergency medical needs, 10/10.

I hadn't been to this urgent care in a couple years but had always had a good experience in the…read morepast. The last list visit however, made me never want to go back. The staff is very rude and unprofessional. The medical field is not for everyone and it's definitely not for the staff at this office. But the doctor was amazing. Due to the staff though I would not recommend.