The staff here is amazing. Great care! It is amazing to find such a great team of professionals to…read morecare for your medical needs. I moved here in October and I have never had the support and care from a doctors office like I have here. You are not a number you are a patient

Dr. Strauss and his staff seem very caring. Usually not extremely late, and doctors do have…read moreemergencies. I see Dr. Strauss at least annually and his staff during most other visits. My wife and her mother also use Southern as their primary care and report similar experiences.

The clinical team here is excellent. After four years in Florida, this is the first office where my…read moremother feels respected and heard. Kathy Newman (APRN) and the PAs are attentive, and the front desk staff is great. The issue -- and the reason for three stars -- is the referral process. We've had to reschedule an appointment five times due to referrals being incorrect, delayed, or not sent at all. Calls to the referral specialist are never returned. Great clinical care, but the referral workflow needs serious improvement.

This is a totally different experience to go into a doctor Caroline is awesome the office staff I…read morehave nothing but good things to say and recommend new care can anyone looking for a family type atmosphere

Mrs. Annette McClarrie Lake City, Fl…read moreIn June 2026 my primary care physician sent me over to the hospital thru ER to have CT scan to access issue at hand. I was immediately given top care and with blood work and scan and so neat was able to watch on screen the results to each test was being received to my attending Dr. and staff. When all tests results were quickly completed Dr. Phillip Verel came in and explain all the information in their assessment. Wow I want to give KUDO's to Dr. Verel for not rushing and line by line informing me to each result and even more information to discuss with my PR. Dr.....I am totally TEAM DR. VEREL!!! Thank you all in the ER as well. Second Part Mrs. Annette McClarrie Lake City, Fl In August 2026 I had a scheduled surgical procedure done at HCA LAKE CITY with Dr. Kedrowsky. As a senior we tend to get a bit anxious sometimes but let me say the staff at the hospital in surgical dept totally put my flutters to rest. My surgeon of course is top notch and her surgical team as well and I wanted to do a SHOUT OUT to you all and THANK YOU for making my day peaceful and calm. Third Part of my review Annette McClarrie I want to Thank HCA FLORIDA, Lake City Fl hospital for the care of my ER and Surgical visit. I'm so proud of our Medical and Hospital Staff here, your team work totally shines. We are so blessed to have this hospital in our town and how it continues to grow. We have a beautiful hospital, clean top to bottom inside and out and the grounds are so immaculately so please give Kudo's to the Custodial and Ground Care folks as well. Yep we have a diamond right here and I want to say YOU ALL for the good experience for me and many.

I would give a negative rating if available. The case managers are incapable of completing the…read morenecessary tasks to admit a patient to in patient rehab even with the fact that I got all the information needed myself to get the appropriate care for a stroke victim. Information was never received at the requested facility in a timely manner and they did not bother to check if it was received nor the status. I contacted the supervisor for in patient rehab myself and was informed it was never received. After one week, our family member was discharged home without the appropriate in patient rehab physical, occupational and speech therapy needed to recover even though he had multiple strokes on the left and right side of the brain. He was discharged and not taken out by any staff or assistance. His friend had to walk back to ICU, get him and walk him out without a second thought from the staff. They merely wiped his name from the board, placed another name and was never given another thought. I got better care and compassion from my veterinarian for my dogs. They even walked me and my pet out to our car after a procedure. This facility didn't take the time to be bothered to help him leave. EVERY hospital I have ever been to always takes their patient by wheelchair to the exit at patient pick up and placed in the vehicle, no matter how minor the procedure may have been. Not here. No bath was given to him, only moist wipes for two weeks, even though I offered to do it myself. A nurse stated a the day before discharge basin bath could be done and of course there was no follow through and not provided. How would you like to go two weeks with no bath? I have never witnessed such a level of substandard care and would home more intense inspection of their operational standards.

Carter's Confident Care has been servicing my mom for a few months. The aide is always on time,…read morecourteous, humble, very good hygiene, dressed appropriately and willing to do anything appropriate for mother. Provides required hours, never leave before shift is over. Mother feels very safe in the home and the aide respects the household. Completes all tasks and always ask prior to shift ending...is there anything else that you need to be done before she leaves. I am a Registered professional Nurse, so I know what is required by home care. This company is in the top two companies so far if not the best company so far that we've had in over 25 years. I recommend Carter's Confident Care 100 percent.

My journey in the medical field has been a challenging yet ultimately rewarding one. Early in my…read morecareer, I experienced the disheartening realities of understaffing, profit-driven priorities overshadowing patient care, and the constant struggle to balance work demands with personal life. The pressure to compromise my well-being, whether through accepting low pay to accommodate my child's schedule or sacrificing family time, led to significant burnout and moments of profound self-doubt. There were days I questioned if I'd made the right career choice. However, my passion for helping others persevered. A year ago, I joined Carter's Confident Care, and my perspective shifted dramatically. This role has revitalized my love for the medical profession. Working primarily with veteran clients has been incredibly fulfilling. I cherish the opportunity to connect with them on a personal level, providing attentive and unrushed care. It's more than just medical attention; it's about genuine human connection. I find myself listening deeply to their stories, offering comfort and companionship, and sharing moments of laughter and shared experiences. Belinda's exceptional leadership and support have been instrumental in creating such a positive work environment. Her commitment to her employees is truly invaluable, and I am immensely grateful for the respect and appreciation she consistently shows. This is a place where I feel valued not only for my skills but for who I am as a person. The positive feedback from our clients is equally rewarding. Knowing that we're providing a service they truly need and appreciate reinforces my belief in the importance of our work. It's a privilege to contribute to their well-being and make a tangible difference in their lives. The satisfaction I derive from this work far surpasses the challenges I've faced in the past, making it a true calling rather than just a job.

I worked at Haven, specifically the Lake City team for a year and I can say that it was full of the…read moremost compassionate, loving, and kind employees. There was not one colleague I had that did not truly love others and want to be an advocate for their patients. The care center is beautiful,clean, and open to family members coming and going as they please to be with their loved ones during their last days of life. Everyone down to the chef and the cleaning services show complete empathy and respect for others. If I had any family members in the area who need hospice, I would choose this company time and time again.

The nurse who visited our home to admit hubby to Haven 'ran the numbers' and advised that he would…read morebe dead in 6 months and they would not cover his cardiac and Parkinson's medications. I dismissed her immediately. I attempted to utilize the Compassion Care services and when I called and requested assistance in inserting a catheter, the lead nurse said she would help me. When I did a second call to confirm that she would be at our home on a specific day and time - there was no response, NO communication. I am delighted to state that 10 months later my hubby is doing well. The only recommendation I can possibly give about Haven is to use another service!

They are amazing. They really do it because they love the animals. I would recommend them.read more

Excellent patient care. Beautiful office. Caring & compassionate staff from check in, nursing to…read moreprovider. Very excited to have another medical office in town.

A few weeks back, I was not feeling well and thought I might have caught COVID. I've been very…read morenervous about clinics because I don't want to get others sick or contract anything from others. However, I was pleasantly surprised with how clean and orderly everything was. They take care to clean up and they are very good about tested everyone that comes in. After observing their procedures, I felt comfortable with being there. It turned out that I didn't have anything seriously but I'm glad to have found a clinic that I can trust and that I know cares about our health and safety.

Arrived at 4:30 pm on a Tuesday from out of town. The waiting room was packed. The middle aged…read morewhite woman receptionist barked at me that the wait was two hours and they close at 7. Turned right around and walked out. She told me there was another urgent care down the road. She was dispassionate and unwelcoming. Do not recommend. Don't have any review of the actual medical staff since I never got that far.

When I called NFCC, I spoke with an amazing employee who went above and beyond to help with my…read morequestions, insurance, etc. Then, scheduling was much quicker than I anticipated as a new client. During the actual visit, I experienced excellent professionalism, kindness, and efficiency from each of Dr Wood's assistants. Gratefully, Dr Wood's adjustment immediately alleviated some of my back/sciatica pain. I left feeling much better than when I arrived. I'm looking forward to my next visit! 'Highly recommend NFCC!