1. Mercy Health

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Cincinnati, OH

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Mercy Health

1.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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OrthoCincy

OrthoCincy

4.3(4 reviews)
0.2 mi

I cannot say enough GREAT things about Dr. Rhoad and his entire staff!! Here is our story. My…read moredaughter fell working out in January. Next day saw Beacon urgent care, with follow up 2 weeks later. Diagnosed broken scaphoid. Over the next 8 weeks we endured multiple check ups with zero healing. They could have cared less. We asked for a CAT scan after a (doctor) friend said that wound be standard practice after no healing at 8 weeks and were told NO- and not in a nice way. We went for a second opinion and found Dr. Rhoad. He immediately saw it was a very wide fracture still. Within two days she had CAT scan- it was almost 2mm wide! Within a week after that she had surgery. This was all done before Beacon would even see her again. Last week she was able to play an entire tournament and win a softball national championship. At every turn, we were met with the absolute best care. He valued my daughter as a person and as an athlete. Due to the apathetic care we received in the beginning my daughter missed out on an entire club travel volleyball season. I try not to think about how it would have been if we had not wasted 2 months with Beacon. I cannot thank the Ortho Cincy team enough for what they did for her!!!!!! Thank you for making my girl smile again!

I broke my wrist in Dec 2021, and saw Dr Rhoad and his team at this location, he was amazing and…read morehelped fix me. I also saw Whitney on the PT team, again was the treatment was unbelievable. Whitney Pushed me to my maximum with such a positive and friendly way about her it made the pain a little less !!!. All the staff from the team on reception to X-RAY have been wonderful . My only reason for 4 stars is billing issues have been ongoing. I have asked several questions and have struggled to get the billing reps to explain in layman's terms what is going on, it's been very frustrating. Luckily the practitioners are so good it reduced some of the stress.

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Mercy Health - familydr - Updated November 2026

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