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Mercer Tire

5.0 (1 review)

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5 years ago

Always great! The new owners are just as good as a farmer. I have no problems with them taken care of any of our vehicles

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Ken Towery’s Tire & Auto Care

Ken Towery’s Tire & Auto Care

(4 reviews)

The supervisor Josh is unprofessional and is terrible at customer service. He put my lugnut on too…read moretight and refused to acknowledge his mistake. He keep saying he used a torque gun but obviously he torqued it too tight bc I took my car to a body shop to have some parts replaced, and it broke and disformed the metal. He let me know he was not going to replace a wheel barring even though this was his error. He also went two days without calling me back then told me he waiting for a higher up. He was also going to charge me $500 to change two tire rods that I had done for 200 somewhere else. He was going to charge 150 a piece and I know those parts are $50. 2 new tires and tire rods and he was going to charge me a 1k. Clearly he saw a female and thought he could take advantage of me. He has no business being a supervisor. So I went and saw Justin at the other Danville location and as soon as he saw the lugnut, he says it's obvious it was on too tight. I told him he said he was waiting on someone to call him back. He said who? And when I told him what he said, he just shook his head said if you had brought this to me I would have replaced it no questions asked. He also couldnt believe the amount he was going to charge me, nor could he believe how he acted. Do not waste your time at this location. Go see Justin on Hustonville Rd.

Thanks for helping us out! My tire had a screw in it. In, fixed and out in no time. Nice people!read more

Mercer Tire - tires - Updated May 2026

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