Where/What: we live in DTLA in a 2 bed/2 bath apartment that gets fairly dusty. We also have a cat…read more Service: Luca did the best cleaning job I've ever seen. The apartment was spotless. You could almost eat off of the bathroom floors, not that I recommend that. I'd just never seen the bathroom that clean. If you can, definitely request him. Very mellow and polite guy. Also, I received a quote on Yelp for the time and price it takes to clean our place, but I ended up making the reservation by phone. The quote and actual time/cost it took were spot on.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

We had some construction done on our place and had a one time post construction cleanup. The…read moreintake / appointment process was super easy and Maggy Maid has really good customer service. Maria and Andrea were great! They listened to our concerns and did exactly what we asked for. They were also efficient. We're really happy with how clean and tidy everything is. The one snag was that they were 50 minutes early and didn't let us know until they were at our door. Luckily we were nearby so that wasn't a problem. I recommend Maggy Maid and am very happy with their services.

We hired this cleaning company and during the service our TV was damaged. Accidents happen, but the…read moreissue was how it was handled afterward. We repeatedly asked for their insurance information to file a claim and never received it. Communication stalled and no resolution was offered. Unfortunately, because of the lack of follow-up and accountability, we can't recommend their services.

One thing about my place is that even though I have cleaners to come my home isn't necessarily…read moreunclean. So, if the cleaners don't take major pride in cleaning they'll half clean because they don't think it really needs to be cleaned. If that makes sense. I found things that were not cleaned, pictures below. The most annoying thing though is that I specially asked about cleaning the light switches and the lady said they would. Well, they didn't. All in all, won't use there services again. Just didn't feel clean to me.

Very unprofessional and extremely disappointing. The quality of the cleaning was far below what any…read moreprofessional service should provide. Many areas were left untouched and the overall result was careless and rushed. On top of that, the customer service was rude and unhelpful when I raised the issue. Definitely not worth the money. I would never use this company again.

I highly recommend Mya. I was initially concerned about booking a cleaning service from an online…read moresearch. But when I called, Chris immediately put me at ease and explained everything. They were even able to schedule a Sunday cleaning for me which was so appreciated since I had a family member coming home from the hospital and a deep clean was needed. The price I paid for a double-deep clean was very worthwhile. Lupe and Samy spent a solid 5 hours cleaning and I am so pleased with their work. I will definitely have them back again next time. Lupe and Samy arrived on time and began working immediately. They brought all their own cleaning products and equipment. Everything was cleaned to perfection! They are both very hard workers and they really know how to clean professionally. I highly recommend Mya Cleaning and especially Lupe and Samy. I will have them back again! Thank you for your great work!

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Fabiola and Antonio are a great team! They did an excellent ++ job throughout. My oven was…read morecleaned so well it looks brand new! Hopefully I can get this team again!

Everything was great! From scheduling to the end I was so relieved! It was my first time booking…read morewith Natalie's cleaning and the response time was so fast and I was able to have cleaners come the very next day! I have a studio apartment, but I checked to make sure there wouldn't be any surprise fees. I just booked a basic cleaning and two cleaners arrived. The price was exactly as quoted, the cleaning job was fantastic and they were in and out exactly as scheduled. 10/10 definitely recommend!!

I highly recommend this service. They beat every other quote I got, so I wasn't sure what to…read moreexpect, but I was really impressed. The ladies showed up early, were super professional, and left the place spotless. Definitely great value for the price.

We were really excited to try Mia's cleaning services and had high hopes because of all the great…read morereviews. Unfortunately, our experience didn't match what others described. Several areas of our apartment weren't cleaned well, and some weren't cleaned at all. We even sent photos showing spots that were completely untouched and debris still on the floors. When we reached out, we were offered only a small partial refund, which didn't feel like a fair response considering how much was missed. We genuinely wanted to like this service, but the quality of the cleaning and the way the situation was handled left us pretty disappointed.

Everything went well. All cleaned up and it was my 2nd time using this service before I move out…read moresoon. Best cleaning service in LA area I guess.

Maria did a great job on the deep clean! The shower was a mess and covered in soap grime, calcium…read moreand mold. She left it spotless.

Been using Kleen for years! Every team they've sent me has been 10/10…read more Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends!

Five stars for Team 17 Lucy and Yolanda! They were polite and professional, and they put up with my…read moreenergetic doggie. My house was spotless, and I loved the little finishing touches, like how they folded one of my blankets into a pillow. I have to say, many other companies would extend time on purpose as they were hourly and gauge me for money. You know what you're getting with a fixed provided for most cleanings. They provide a great value and do an amazing job.

Scheduling with Jacky's was easy -- she gave me a few different days and times to choose from and…read moreconfirmed via text. I scheduled a one-time cleaning to see how it went, and will now be doing regular cleanings with Jacky's. The two women who came to clean were friendly, good natured (despite having to drive up a steep hill!), and incredibly thorough. I have a high bar for cleanliness and they did a wonderful job. Highly recommended.

The ladies were thorough and non judgmental- which is always helpful when you let people inside…read moreyour personal space. They took the time needed, and recommended follow up service to maintain my place spick and span. I'm hoping to set up regular service with them now.

Prompt and courteous service. Maidserve was able to accommodate my needs on New Year's Day…read more Imagine! They cleaned a new apartment top to bottom and stayed within the stated quote. My contact was very responsive, even on New Year's Eve.

The team arrived on time, and they were very nice and did a very good job of cleaning. It took so…read morelong to do the kitchen and bathroom, I was afraid they were not going to be able to finish the house, but miraculously they seem to have reached every corner and wiped down and cleaned everything within the time allotted. I think the value you get for your money is really good. I asked them to help me with a few other things, and they were very congenial and helped me. They didn't speak English very well, but we used our phones to communicate, and it wasn't so bad. There were some nice touches too, like how they displayed the towels like a cruise or hotel. So why 4 stars? I had to point out mirrored closet doors that were completely missed and obviously dirty, and of the 3 sets of sliding glass doors, it was strange that one set would be washed inside and out, but another set in the same room wasn't cleaned on both sides. (But when I asked them to clean it they willingly and apologetically complied.) And even though I had listed that I would want help with laundry, that wasn't touched at all, and because I didn't realize until later that they didn't understand English, I had to decide to not have the bedsheets laundered and have the beds made. By the time I realized they hadn't understood my request it was too late to keep that part in and get done in time, so I told them to just make one bed with fresh sheets and leave the other two rooms. Also, after they left, I noticed a few very obviously missed areas, and there were a couple windows that were partially missed (I asked for windows to be cleaned on the inside.) But considering how quickly they got everything done, I don't fault them too much for the bits they missed. Like I said, it was only after they left that I noticed it, and I'm sure if I had pointed it out they would have happily cleaned it to my satisfaction. All in all, I think they did a great job! And I think I will give this service another try, at a future date.