The decision to have a parent enter an assisted living facility is difficult and not without…read moreanxiety. This emotion is made especially acute when you cannot be physically present. My Dad moved to Avalon Gardens about 6 months ago. My wife and I live in California with only my brother still living in Surrey. The staff at Avalon have been a friendly, accommodating and a pleasure to work with. My father loves his apartment and tells everyone happy stories about his interactions with the staff, the facility and fellow residents. The transition from living alone in the family home to living at Avalon Gardens where everyone knows your name has been a blessing for my Dad.

Hello, my name is Ross Bailey and I have been a resident here at Pacifica in South Surrey since…read moreApril, 2016. I have to admit I love it here. When you enter the main lobby you are greeted by a pleasant staff, a standing waterfall, beautiful surroundings, complete floor rug, warm colored walls, well placed pictures and relaxing soothing music playing in the background. You have all the amenities you need. Full underground parking, a separate area to keep you scooter or bike with an electric output in each stall, a heated pool, a fully equipped exercise and fitness center, change rooms with washroom facilities all spotlessly clean. On the ground floor you have a computer room, elevators front and back, dining facilities with a specially prepared small dining area in case you want to entertain guests. You also have a beauty parlor for both men and women. And for those who have a green thumb there are built up plots of ground in a court yard to grow your favorite herbs, veggies or flowers. There is an exercise and games room where at 10 AM every morning except Sundays you can go to get your organized low energy workouts. Games are organized every week, such as indoor horse racing and computerized bowling, etc. Oh yeah, I forgot, there is a Theater and Snack Bar where Movies and Documentaries are shown every day. There is a Wellness Centre used for discussion groups and medical services. Life Labs Mobile comes every Monday morning at 9 AM to take blood from anyone who has signed up. The games room is equipped with tables for people to play card games such as Whist, Bridge and Blackjack. On the second floor there is a library, a Dance floor with music provided by various artist at least every Friday, a puzzle room and billiard/pool room. Although you can live here completely self-contained it's nice to get out once in a while too. You have some options, 1. If you have a car or scooter you're free to go. 2. If you don't have transportation and can walk or use a walker then you go out the front door, walk 30 yards to the gated fence go through the gate, walk 100 yards across the Safeway underground parking lot, take the elevator up to the ground floor and voila, you're on the sidewalk with Safeway on the left and the Dollar Store on the right. This mall also contains chiropractors, optometrist, dress shops, walk in clinic, Gov't liquor store, sushi shop, manicure parlour, London Drugs, pizza shops, specialty grocery store, high end Italian restaurant, and other shops and offices. So within walking distance you have everything you need. 3. Pacifica has their own bus with wheelchair assisted entrance and there are daily excursions to shopping malls, points of interest and museums, farmers markets, casinos and restaurants. 4. You can apply for door to door Handy Dart Service. Within the handy DART service there is a supplementary Taxi Saver program that allows you to use a taxi at a reduced price. So no matter what your condition is, you still have your freedom to do pretty much anything you want to do. I'm sure I've missed somethings but that is basically it. The private suites vary in size and amenities but most have fridge, stove and sink, more than adequate when all your meals are or can be supplied. The hallways are wide and distinctive, the walls are decorated with very fine paintings. The outside surrounding are very well manicured and maintained. We get our bedding and towels washed every week and a housemaid cleans our suites every week as well. There is medical help 24/7 if there is a problem. The dining room staff is excellent, very willing to help you if you have an issue with the food. And yes, the food is very, very good. This is a bit long winded but it gives you an idea of what you will get at the Pacifica Retirement Residence in South Surrey. Just so you know, no one asked me to do this, I'm sitting at my computer in my suite, I happened to look at the Pacifica website and noticed that some person filed a complaint. So I thought I would respond. In summation, if you're looking for a place to spend the rest of your life, this is the place for you to come.

I would highly recommend The Astoria. After researching…read moreextensively and picking Astoria for my parents they moved in October 2017, they are so happy. My Father was very shy before and now he has no problem interacting with everyone, My Mother has short term memory loss, the Residence and Staff are so nice and understanding this really eliminates any worries. I can not say enough good things about Astoria. Kris

Thank you ! Tina for Resolving our issue. Much appreciated.read more

The staff all knew our names even before we arrived to move in! They were friendly, caring, and…read morerespectful. The meals were delicious and they worked hard to accommodate what my father wanted to eat. The facility is kept up and the location is well located. I recommend this place.

From the owner: Village at the Harbor strives to make our client's lives full and healthy. That's why we offer an…read morearray of activities for all levels of interest and participation, the best dining you'll find and a helpful, experienced and caring staff. Each of our residents are unique individuals and we celebrate their diversity and create unique and special programs for each of them. From art projects to guest speakers and everything in between, we focus on all aspects of the well-being spectrum to enhance life's and stimulate creativity. Every meal is made from scratch, from fresh baked scones and muffins, to meals from around the world. The dedication to quality and the teams commitment to using fresh ingredients is simply unrivaled and unique.

I was scheduled for an interview today and I wore a dress (due to the hot weather outside), of…read morecourse I brought a jacket to cover up! When I went to this place for the interview, the lady looked at me and said "I saw you coming from outside! And unfortunately we cannot interview you! You are not dressed appropriately" (The outfit I had worn was not inappropriate, I had worn a dress that ended up above my knees and I was covered with leather jacket) I personally understood where she was coming from but the delivery was very rude! I had explained to her that she had not mentioned that to me in the email (she had said on the phone prior to the interview that I cannot show up in scrubs and that she would let me know regarding specific details beforehand, which she did not), she had said that she doesn't need to give me details on what I should wear to an interview (pretty much making fun of me for "not knowing"), so she flat out refused to interview me! On top of that, as I walked out of the building I overheard her talking behind my back to the other staff and even laughed at me knowing that I was not too far away to hear her! Although it shouldn't matter because I never got to work there, however that behaviour is absolutely unacceptable and nobody deserves to be treated like that! I'd recommend to not ever look for employment at this company, for your own well being