1. Carl E Mellen and Company

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Waukegan, IL

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Carl E Mellen and Company

1.0 (1 review)
Open • 8:30 am - 5:00 pm
Updated 1 month ago

Services - Carl E Mellen and Company

Homeowner or property

Car and truck insurance

Life insurance

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8 years ago

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Kaiser / Northshore Insurance - The devastating house fire that coverage from Kaiser/Northshore Insurance significantly undervalued.

Kaiser / Northshore Insurance

(3 reviews)

With P.W. Kaiser being the insurance agent for our townhouse community for 30+ years, I thought the…read morebest way to make sure I had individual coverage for my townhouse that complimented the master policy they provided to our association was to work with the same insurance agency. Unfortunately, after a house fire, I learned that there was an extreme gap between what the master policy covered and the property coverage they acquired for me. The valuation of my kitchen, for example, will not even cover the cost to replace the kitchen cabinets I had originally installed from IKEA. When I switched to coverage with P.W. Kaiser in 2021, I provided a copy of my existing policy to Chris Tomek, which had $52,000 in building property protection. Chris stated in an email to me "I will advise how to save some money without sacrificing coverage." Unfortunately, sacrificing coverage is EXACTLY what Chris did by quoting policies to me that did not contain any building property protection or betterments clause. As I rebuild after the fire, I'm at the mercy of low valuations made throughout the unit which establish how much money I have for plumbing fixtures, HVAC equipment, doors, windows, sinks, and more. The out-of-pocket expenses I'm going to incur based on my decision to work with Paul W Kaiser & Associates is going to set me back significantly. I cannot recommend this agency to anyone.

Chris is an incredible guy. He got right on my job, and found a solution. Don't be stupid, give him…read morea call.

Wise-Way  Insurance Agency

Wise-Way Insurance Agency

(1 review)

Worst insurance company I have ever dealt with. Hopefully…read morethe old employees no longer there, never have I had such issues with an ins provider. I was in an accident in Utah, while traveling to my new home on the west coast. I ended up stranded in slc for two weeks, somehow, my full coverage policy did not include a rental in the case of an accident, when I called about getting the vehicle repaired, the genius in the suggested that it was time for me to "cut your trip short, and come back home" as if she were then end all-be all of ins providers. No one could tell me why my full coverage policy was changed to exclude rental vehicles. I was basically driving across the country in a vehicle with ins that hardly covered anything, after having sat down with the broker and telling them what I wanted. Where did all the $ go that I was paying to wise way? On leaving Utah with my vehicle "fixed" the hood was dented still and I planned in getting it fixed when I got to my new home. I was given a check that I never cashed from the garage as a balance to use at the next repair place. Well, the wise way employee decided that I was trying to commit fraud, and started harassing my mother(because her number was listed for emergencies) when I asked to speak to someone above her, I was told "the buck stops here!". I hung up on here and that was the end of my business with Wise-Way, even though I had paid for a 6 month full coverage policy, I found new insurance and dropped Wise-Way. I was back in Waukegan to visit family for the holiday, and Wise-Way called my mothers house, asking if I was ready to re new my insurance, my re was hardly polite, but it was to the point. To be clear, I dealt with a very rude women at wiseway the entire time.

From the owner: We are a local family-owned insurance agency. We insure all types of vehicles and drivers. We offer…read morerenters and homeowners insurance. We also sell life insurance with the biggest life insurance companies in the country. We work with all budgets. Call us today for a free quote.

Carl E Mellen and Company - homeinsurance - Updated October 2026

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