By far the worst experience we've ever had with a photographer.
We spent significant time preparing for our daughter's 3-month session, including sending detailed examples and doing a 30-minute Zoom planning call. We were clear that we didn't expect exact replicas, just photos in the same spirit. Despite this, Meena completely disregarded everything we discussed and executed an entirely different vision based solely on her own preferences.
Our most important request, a simple family shot on a shag rug, was repeatedly emphasized but inexplicably pushed to the very end, when our baby was overtired and upset, making the shot impossible. This was predictable and avoidable and made it clear that our priorities did not matter to her.
Out of a nearly $900 session, we received only a handful of usable images, nowhere near the ~20 quality photos we expected (based on the milestones package we purchased). Many looked like casual phone pictures, not professional work.
When we raised our concerns, Meena initially offered a token $100 discount, which felt insulting given how little we received. When we suggested a proportional adjustment, her tone turned defensive and hostile. She sent contract excerpts stating she was under no obligation to capture specific images despite having assured us beforehand that we would get the basic shots we wanted. I was genuinely concerned she might withhold our photos based on her tone alone. Attempts to resolve things by phone were ignored; she would only communicate via email.
What should have been a meaningful milestone became stressful and upsetting due to Meena's dismissive, intimidating, and deeply unprofessional behavior.
I strongly advise families to look elsewhere. We have worked with many photographers in Boston and San Diego, and this experience was in a league of its own, in the absolute worst way.
Update: Meena then replied to this review with comments insinuating that we would prioritize pictures over the well being of our child. As a physician AND a mother I find this insulting and pathetic. If you suck at your job, own it and improve. Don't try to shift blame elsewhere. Taking a look at other reviews, it seems we are not the only family to have had an unsavory experience with Meena (a pattern is clearly emerging here). Save yourself the headache and work with someone else. read more
