I had such a great experience at Milan Laser Hair Removal, especially with Blair! She was…read moreincredibly kind, professional, and made me feel comfortable from the moment I walked in. Blair took the time to explain everything clearly, answered all my questions, and made sure I was at ease throughout the entire appointment. You can tell she genuinely cares about her clients and their results. The facility is clean, welcoming, and well-organized but Blair truly made the experience exceptional. I highly recommend asking for her if you book here!

Milan West, the staff are amazing! Front desk girls are always so sweet and welcoming - and…read morescheduling is a breeze! Elle, one of the RN's I saw to receive my treatment for full leg, Brazilian and under arms.. such a doll! She moved quickly and efficiently through my entire session and explained certain areas and how we would treat them moving forward. I am excited to see my progress! Schedule today for a consult and ask for Elle as your treatment provider!

I agree that the salon is clean and everyone working there is very nice and courteous. I chose…read morethis location because of its convenience for me. I started this process in February and have only been able to get in there 3 times. My 10-minute appointments keep getting cancelled because yet another employee has left. I made a mistake in choosing this provider. Now I have a debt paying for a "life-time" service that they can't provide. The purpose of the review is to help someone else; try another salon first. Even the best discount is meaningless if you don't receive anything in return.

Britney was absolutely fabulous and wonderful to work with! Terrific, capable staff and so friendly…read moreand accommodating.

I do not recommend CaloSpa. I was given a gift certificate for a 50-minute massage and went to use…read moreit in December 2025, only to be told it was no longer valid because it was purchased in February 2020 and their gift certificates "expire after five years." This expiration policy was never stated anywhere on the gift certificate. There is no expiration date listed and nothing indicating it would become invalid. It was extremely disappointing to be told I couldn't use the gift certificate especially when the service was fully paid for and clearly specified on the certificate. This feels misleading and unfair to customers who receive gift certificates in good faith. Based on this experience, I would not recommend purchasing or gifting certificates from CaloSpa unless all expiration terms are clearly disclosed in writing.

I recently had my first ever HydraFacial with Lindsey at CaloSpa, and wow! Where have you been all…read moremy life? My skin was looking dry and dull and just plain tired with a combination of dry flakiness and mild breakouts. Nothing I'd tried was helping much, so I reached out for professional help and I'm so glad I did. Lindsey was right on time, very friendly and professional, and it was clear from the start that I was in excellent hands. She explained the processes, devices and products she would be using and encouraged me to ask questions if I wanted as we went along. The entire experience was very relaxing and pampering, and best of all, effective. My skin has never felt so thoroughly, yet gently deep-cleaned and nourished, somehow calm and perky at the same time. In the week since my HydraFacial, there's a translucence, and yes, glow, that I hadn't seen in years. I can't wait for my next visit!

I should've read the reviews because this place is a scam: I completed half the sessions promised…read moreand didn't see results. Despite my dissatisfaction, I was told I would remain responsible for the full balance, regardless of whether I continued. And I'm forced to pay the balance. I raised concerns and attempted to negotiate a reasonable compromise. I felt my concerns were dismissed, and every response pointed back to the contract. As a college student, thousands is a significant amount of money, and it is difficult to accept paying that much without seeing the results.

I spent over $5000 for skin tightening treatments with no results whatsoever. The staff was very…read morekind & they did let me do treatments again. With no results again. Alexa, manager, told me before I spent that money that she would not let me leave with no results. I would at least like something that I know will work, like laser hair removal but they won't respond to emails. I was told the regional director emailed me, but she never did. Such a waste of my time & money but I totally trusted their expertise.

Great experience! Very friendly staff! Been doing laser tattoo removal session here. They're also…read morevery professional and take the time to explain everything.

I bought a Groupon for this place-guess I should have researched laser hair removal before going. I…read morehave fine hair and it didn't work on me. When you check into Yelp there was a 50% off a package, they did not want to honor it, I had to explain to the front desk lady what Yelp was and that the owner of the establishment had to approve the Yelp deal. She still did not want to believe me. The front desk blonde lady is pretty rude. One day I checked in about 3 min early, my mom was waiting in the car due to the fact that the appt normally takes me about 5 min. Well of course on this day someone brought their baby in and the entire front desk staff went back and forgot about me for about 10 min. GREAT CUSTOMER SERVICE! Not.... They did not even apologize. The ladies who actually perform the laser work are really nice, but their front desk person should take some classes on how to treat clients. The hair removal has not worked on me and again I have very fine hair. Disappointing to say the least.

This is the strangest review I have ever written and it will probably hold that title for a while…read more I don't know if people would use Yelp to look for surgeon, but hey, it is one other platform to share information. I am giving 5 stars on my overall experience with the office staff, doctors, pricing, and results. At this practice, I went to see Dr. Geoffrey Durham-Smith for a breast reduction (non-cancer/illness related). I was referred by a friend who had a surgery done by him in the past and was satisfied with the results. I went for a consult (sometimes these are "free" meaning they may be covered by your insurance plan, CHECK WITH YOUR INSURANCE FIRST). At the consult, they will take your general information (height, weigh, blah blah) and it may include taking pictures of your breasts if that is what your surgery is for (it's weird, but just a heads up). Then the doctor will come in and briefly speak with you, ask you a few questions, and give you more information. If you want them to, they will submit a request for medical review/prior authorization to your insurance company to see, if you decide to have the surgery, if it is a covered benefit. Once they receive a response from your insurance company, they will get in touch with you. After the initial anger of my insurance company refusing to even review it for medical necessity (because it was NOT cancer related), I was able to talk with them about the self pay option. When it comes to self pay, they can give a pretty accurate quote (including the doctors fee, anesthesia, operating room, and hospital fees). Make sure to ask what fees may come up NOT included in the quote. I had a few fees come up that they did not say, which led to some anger and heated discussions with them, but everything was sorted out. The office staff was, 99% of the time, helpful and patient with all my questions and paperwork requests (needing receipts, FMLA paperwork for me and a caregiver, disability paperwork for work). The other 1% was after I received an unexpected bill and someone who didn't do the billing/cost information tried to help me and did not have all the information when I was already mad (if you already paid everything for you were quoted and you get another bill when you have already paid everything out of pocket, you would be mad too). Dr. Durham-Smith is a very professional and to the point doctor, he did not chit-chat and shoot the breeze. His bedside manner was all business, which when surgery and pain scare you and make you feel like a child, may not be the best, but the nurses at the office and at the hospital, help with that. I am very happy with my results from this surgery and experience with this office/doctor. If there are any women who are even THINKING about getting breast reduction, I greatly encourage you to at least get a consult, and I would recommend this office. Just make sure you are asking questions of your insurance company and to the office itself when it comes to money and coverage.

From the owner: Welcome to Plastic & Aesthetic Surgery Specialists of Kentucky, where our experienced plastic…read moresurgeons offer full service plastic and reconstructive surgery including Facelift, Laser Skin Resurfacing, Rhinoplasty, Breast Augmentation, Breast Reduction, Breast Lift, Tummy Tucks, Liposuction, Buttock Augmentation, Laser Hair Removal, BOTOX, and more, with a particular focus on quality patient care. If you are considering a plastic surgery procedure, please call our office at 502-895-5850. We offer confidential complimentary consultations for non-insurance covered procedures. We'll give you individual attention and help you have realistic expectations based on your unique body.

I signed my contract in Jan' 2014 which I paid in full for Full Legs, Underarms, Brazilian, Side…read moreBurn Area and Upper Lip. I have been treated very poorly ever since they took my full payment, they schedule appointments and then when you arrive you are told they only have time to do maybe 1 area or 2 areas at most and then make you reschedule another 6 or 8 weeks out to postpone you to a longer time to do other areas. (While your 2 Year Clause ticks by quickly at a rate of appointments that are 7 - 8 weeks apart) I have had treatment after treatment and my hair is not going away, I would say I'm at best 30% less hair in over 2 and 1/2 years... Now the new Clinical Director Yvonne Hubrich, is blaming my skin color or skin tone (dark complected) as to why it is not working for me. She now stated to me I should not be on vacation or getting any tan. No where in my paperwork does it advise a person cannot have a tan in the summer time). I say beware of this scam to all men and women considering it. All my paperwork states that their outstanding professional lasers can treat ALL SKIN TONES and COLOR (states this on the website also). They also now are blaming it on my Dark (Black Hair color) but they were fine to sell the package to me with dark hair and dark skin back in January. This treatment is simply not working, now that they realize I am having a very low success rate they are refusing to treat me and say I owe now more money for "touch-ups" they want me to pay 10% for touch-ups even though my paperwork does state free "touch-ups". They also will not give me any info. as to the owners name or anyone else in charge. When you google Premier Laser Spa you can see that in October 2015 they filed Bankruptcy. I am filing a Small Claim Suit to try and get my money back for negligence, false advertising, making me miss work for appointments that they in turn don't treat or have time for. You can not and will not be hair free or any where close to it in 8 treatments! Buyer Beware!

I saw Emily for a hydrafacial and she was great! The experience was so relaxing and my skin felt SO…read moreclean afterwards. I lovvved the mask layering with the LED light my skin has feels so smooth and looks so much better after just one facial. 10/10

I have been trying to get in touch with the owner for months now. No response. I had an issue with…read morea procedure and talked to the manager that promised me it would be fixed and apologized. When I went in the room, Ashton sat down with her arms crossed and literally said we aren't doing anything. I was so confused because I had been speaking with the manager. Ashton was so extremely rude to me and it was silent in there because this is something they had obvious intentions with. I was so upset and telling the girls up front that I'd be calling back. Ashton for some reason aggressively walks fast towards me like she was going to put her hands on me. I turned around to confront her and told her to back off. What a dumb decision..finding out later from another client that she was fired for doing the same thing to a client at a different place. Just hiding behind all those good reviews. Remember those reviews reflect your work but not who you are as a person. I also had nose filler done only to find out later they are supposed to use an ultrasound to make sure you don't go blind. They did NOT use an ultrasound and he injected me like 4 times and said done. I didn't know what the routine was so you trust these random people. Never again. I've already filed a formal complaint and will continue up the chain because they refuse to respond from their lack of care. I sat in my car for an hour trying to calm down because I couldn't believe what happened. The manager came out and said " I'm sure we can work something out" lol absolutely not. Give me my money back!!