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Medinas Father & Son

5.0 (1 review)
Open • 8:00 am - 5:00 pm

Services - Medinas Father & Son

Construction design services

Deck construction

Patio, porch, or terrace construction or installation

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7 months ago

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The Deck Store

The Deck Store

(10 reviews)

$$$

Great dealing with the staff at the store. Very helpful in selection options to stay within budget,…read moreassisting with the amount of product needed and always answering questions as I was building the deck myself. Would not hesitate to recommend. It's a one stop shop for al decking needs.

This review should actually be a police report. It will be…read morelong but worth the read and will hopefully save you from falling victim of extremely poor, if not FRADULENT, service at the DECK STORE. The DECK STORE owes us a substantial amount of money and they refuse to issue the refund. The backstory - In June of 2022, we placed an order for over $16K with their front-line rep Connor. Unfortunately, when it arrived, I realized I had ordered the wrong color so I immediately reached out and was advised that I could order new boards and return the existing boards. Easy. Chris offered that I could save money on the delivery by having them retrieve the old boards when they dropped off the new ones and even went as far as to confirm there would be no additional charges including a restocking fee. He informed me that I would have to pay upfront and they would return my money when the boards were back at their warehouse. Fast forward to August when the new boards arrived, Chris assisted with the delivery, dropped off the new boards and took the original. I was told by Chris that the refund would take approximately one week. When I followed-up we were informed that they could not refund to my CC because they would be flagged for MONEY LAUNDERING and a cheque would have to be sent?! Since August 2022 we have contacted the Deck Store over 17 times via email/phone and have made four visits to their Calgary location. The owner, JIM SLATER (Edmonton) and his sons Simon and Adrian have been non-existent and refuse to contact us or make any attempt to resolve. We have talked to Warren and he basically tells us a different story every time we speak to him - essentially an attempt to placate us with lies. We have been told they couldn't send the cheque because they didn't have our address. Odd, considering they have made two deliveries to our home address and have never tried to confirm this on any of the 17+ calls and visits. They have blamed their employee Chris for giving us "wrong" information because he is a seasonal worker. It is alarming how fast and comfortable they were in throwing him under the bus. The DECK STORE is accountable for who they hire and all employees are the face of your company and should speak your values. They have told us that their accountant is only in once a week, then only a few times a month and then hasn't been in for a while. They have told us on two occasions that our cheque was in the mail. That was several weeks ago. This is DISGUSTING and CRIMINAL and the DECK STORE SHOULD NOT BE IN BUSINESS. This is not a small amount of money and we will NOT STOP until we are fully refunded for the product, we returned damaged free. JIM SLATER, as a local business owner you should be ashamed of yourself for taking advantage of customers that have supported your business. Do the right thing and immediately refund the amount owning directly back to my credit card and for the people reading this, if you ever want to invest in composite decking, do yourself a favor and go to the Home Depot. You will get the same product for the same price and I guarantee there will be no issues and no shady behavior.

LeeValley Carpentry - Cedar Decking and Railing

LeeValley Carpentry

(3 reviews)

I have completed two complex projects with Mark and in both cases, the professionalism was…read moreoutstanding. Potential customer should know that when you hire Lee Valley Carpentry, you have Mark doing the work not some inexperienced handyman. My patio and deck project required both new install and working with existent features. Mark ensured that everything was beautifully aligned and the products that he used were top quality. He is extremely easy to communicate with and is able to explain very clearly how everything will come together. In short, if you want an outdoor living space that you take pride in and want to last, you should work with Mark. There are simply too many companies, putting up lousy fences and decks that look good for two years and then everything starts lean. This won't happen with Lee Valley Carpentry.

We contacted Mark regarding getting 7 doors hung. He gave us a price and was there on time as…read morepromised. I do a lot of woodworking myself but hate hanging doors. Mark was on time and ready to go.....the work that needed to happen was more than he thought, all the doors needed additional work and trimming Regardless, Mark hung all 7 and put in a long day. He would not take any money upfront, and although I felt he deserved more money, and I offered it to him.....he would not take it. Mark did an amazing job and I will certainly provide a reco to anyone who asks. Doors look amazing. I live in Calgary. Craig

Medinas Father & Son - contractors - Updated October 2026

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