I was quite astonished when I discovered this newly opened travel agents, in the heart of London -…read morea stone's throw from Oxford Street. It's a glamorous outlet - deceptively spacious - unlike any travel agents that I've ever come across previously. Even more extraordinary, given the current economic climate. On entering, you'll see a huge world map, on one side of the wall, stickered with comments from happy travellers. To the other side, there's a comfy and inviting sofa with a plasma screen behind it. Take a seat and you'll be offered a drink, as you contemplate and ponder your next trip. There are only around six staff - with booking screens - in spite of the impressive size of the premises. It's set-up to enthuse and inspire the traveller, with space to dream and inform yourself. On my recent visit I had a lengthy chat and explored some ideas, confirming that one of my dream destinations will realise itself on my agendaone day. I wasn't made to feel pressurised, or ill-at-ease, although I didn't make a booking there and then. Instead, I was encouraged to return and experience one of their special evening events (I haven't had the chance to yet). During 'normal' office hours, it's a 'pure' travel agents (albeit luxurious and super client-friendly) but venture here in the evening and you might find it transformed into an exotic destination, featuring themed dancing and festivities. It quite turns the trend for isolated exploration, from the 'comfort' of your lonely keyboard, on its head and re-inspires enthusiasm for the expertise and input of a real travel specialist. I'll definitely consider returning when I'm ready to book, or if I'm close to the area and fancy a quick 'escape', or some enticing inspiration.

From the owner: peoplestravel offers amazing holiday deals and cheap flights to destinations like the Far East,…read moreDubai, Australia, China, Europe and more. Part of the Emerald Global Group, we have more than 35 years experience in the travel industry. We also offer travel extras such as travel insurance, car parking and car hire

We really enjoyed every aspect of our trip to Barcelona. Need to go back - there was too much to…read moresee in a weekend. Experienced Tapas at its best. We went to the football also and that was amazing. The hop on and hop off Sightseeing Bus Tour is a must. 3 routes to choose from - we did the green route and that took all day!! Very good value for money. We stayed in the Nova City hotel and that was amazing. Outside the main Catalunya but Metro takes you everywhere. We purchased a T10 ticket for €9.95 - this enables you to take 10 trips on Metro/Tram - we used this between the 4 of us. All in all you will not be disappointed in the least..... Thanks Crystal Travel

From the owner: Crystal Travel is the leading pan-European flagship travel company of Moresand Group of Companies…read more It is the largest online travel portal providing online travel and tour solutions for the UK. Being a prominent name in the travel arena it offers a varied range of travel products that include airline tickets from more than 150 airlines, 65,000+ hotels, holiday packages to your desired destination, car rentals, travel insurance and other travel extras.

Simply the best corporate and private client travel agents in the City. Extensive knowledge,…read moreexceptional access to travel products which other so so agents won't even know about and proactive customer service which not only thinks for you, but is also responsive and geared up to the challenges which the customer faces and will not dictate to you. Their itinerary format is second to none - states clearly what check-in times are applicable for the flights which YOU will be taking (i.e. done the thinking for you), tells you which terminal, which type of aircraft (bonus info if you or your boss object to certain types e.g. propeller engines) and if the flight is operated on a codeshare basis, which airline will actually be flying that flight. The itinerary is also produced in MS Word format for those who want to add their own info/further notes. I don't know of any other travel agent who does that. Reed Mac costs, on the face of it, quite a bit more but really, what you get back is so much more!! Go to Expedia if you need to count your pennies in real terms and if you have time to do all the work yourself and can put up with the grief of getting little to no service.

From the owner: Corporate travel managementread more

A few years ago I found myself in a bit of a tight spot in London, due to a travel agent back in…read moreAustralia making an error with a booking. In a panic, I popped into the nearest Flight Centre (this one) to see if they could help me out. I remember being so impressed with the service I received that I promised myself I was going to write to Flight Centre UK and convey my gratitude and praise for the staff at this branch. I didn't because I was too lazy... but now with Yelp! I can at last take some step to thanking them and recommending them to others.

This is an awful awful awful travel company. I cannot believe it's still in business. It advertised…read morea price that was cheaper than the competitors so I tried to buy through them and they couldn't manage it. Mangled it horribly, cost me an afternoon to sort out, and to top it all off, I had to pay for the all the calls at 10p a minute. It's outrageous.

I would give a zero if possible- I was using web site and every flight I wanted that was a "good"…read moreflight price and duration would have me do everything including putting in payment information; only to say "OOPS" call our office - Why- so they could say it's not available and charge hundreds more. If anyone can share if these businesses are regulated in the UK and send a reply of who I can contact; please DO....It is what we call in the U.S. "Bait and Switch" and STA has mastered it

A real gem... This is a unique travel shop that needs people to experience. The staff were really…read morehelpful and went out of their way and spent over half an hour with me showing what holiday packages were available within my budget. Thank you very much and just to add that we had an amazing holiday. I couldn't have found the same deal on the internet myself. I know because I tried it... Steve - IT Engineer

Worth a visit for tailormade itineraries and specialist travel arrangements including cruise events…read moreworldwide.

the most awful travel agency there is, highly recommend booking with anyone else! the customer…read moreservice is atrocious, their refund policy is horrendous taking months and many chance up emails and then paying an admin fee for the privilege! Honestly this company is not worth the hassle, either book direct or use a different company!

We got a flight tp Vancouver for my husbamd to go for his petscan. He died very suddenly a couple…read moredays before he was due to get his flight.It was such a shock. I emailed tbis company to see they could help me go to vancouver to sort everything out as obvious expenses are alot. That was the end of May this year, I did what was asked and send my husbamds death certificate ...still waiting it is now almost the end of August. Its not like the flight was missed on purpose.  I find it disrespectful and diagusting this has taken so long as if it wasnt bad enough I lost my husband

I have trying to contact this company for a month reference a flight booked in July 2022 …read more Telephone impossible E mails no reply No confirmation on flights paid in full... Should have known better at my age

I purchased 2 business class tickets to Sydney with BA and paid in full. When I tried to manage the…read morebooking on line at the BA site I discovered that BA hadn't received the confirmation or funding for the seats and (after many calls to DWT) the tickets were cancelled by BA. DWT lied to my bank and claimed that I hadn't paid for the tickets. This was a bit stupid as the Bank had full visibility of the transaction and I had supplied the Bank with the receipt. I received a full refund from the Bank. This company is dishonest and useless - don't use them!

I rarely use travel agents these days, the digital age and its super prices being upon us and all,…read morebut if I do it tends to be Flight Centre on Wormwood Street in The City, a small branch of the chain with helpful, efficient staff at hand to guide you through everything travel. Granted, you can usually find the best deals online but if you're not totally web savvy it's wise to use an agent and Flight Centre is as good a place as any to book a holiday. Flight prices are actually quite competitive and the staff are blessed with the patience of saints. Flight Centre is just the place for technophobes to book a sojourn away during the current doom and gloom.

All I can say that it's a reliable service, that can offer nice and cheap air tickets, almost for…read moreany destination. But for the last couple of months, I prefer to use this air tickets website, which has maybe even faster algorithms of searching tickets, and always offers the shortest destinations, no matter in what country you're going to fly...

Free N Easy Travel website is very easy to use, the holidays can be tailor made for you and your…read morefamily and my family surely got value for money. We have a young family and need to be quite careful with our spending and need to ensure our rare holidays are perfect, so we were very pleased with the holiday package and the service that we got from Free N Easy travel. The customer service was very helpful as I had some questions regards to family friendly resorts and hotels and we got the extras we needed in order to accommodate our little daughter's needs. Very happy and got some holiday money left over too :) Many thanks!

I have a young family and hence when looking for a holiday, we need to ensure we get the booking…read moretailored to our family's needs and of course that we get value for money. Free N Easy Travel website was a great place to book our holiday from as we got to so much variety to choose from and the prices were very fair and reasonable. The booking process was simple and easy and if we had any questions, the customer service responded very quickly. I would definitely recommend to my friends and will look to book next year again :) many thanks!