Wow. Never have I been treated as rudely as I was by Ms. Atkins! Absolutely HORRIBLE experience!…read moreShe literally made her staff cry, made me cry, and made me feel incredibly judged. I actually had to leave her office and go elsewhere! She's condescending, extremely arrogant, and just not a nice person. I won't be treated like that! I honestly don't know how in the world she stays in business. She needs some professional counseling and legitimate soul-searching as to why she is the way she is. My advice: don't go here! I would leave MINUS 5 Stars if I could.

When I set up my appointment, I told them I had a tax question about income earned abroad. When I…read morearrived a few minutes early, the CPA met me immediately and had printed the pertinent IRS rules and explained how this would impact my tax liability. I was very pleased with their service.

My name is Shafic Ahmed and I am a member of the Otero Federal credit Alamogordo…read more The staff at the Otero Federal Credit Union branch in Alamogordo are extremely helpful and truly go out of their way to assist their members. Their customer service is outstanding. I would personally like to thank Toni Turner and Rose Prewitt for their exceptional service and support throughout my loan process. They took the time to explain everything clearly, guided me through each step, and helped me achieve exactly what I needed. Their patience, professionalism, and genuine effort made the entire experience smooth and stress-free. I am very grateful for the time and care they provided, and I highly recommend Otero Federal Credit Union for their excellent customer service, competitive low interest rates, and commitment to helping their members succeed.

Costumer service is amazing! They solved my problem in 2 days…read more You do not need to talk to an AI. I reached someone in the Alamogordo branch right away. I am going to stay with them although I live in Florida now.