Some of the reviews I read have made me actually stop and laugh. This is a business which has had…read morethousands of very happy customers, very few of whom have stopped to write reviews. But the few who have had bad experiences can't wait to post about theirs. Take these reviews with a grain of salt. Jeff is a very nice man and tries hard to help people as best he can. I have had a scooter, or multiple scooters, for over 10 years and have been to Gem at least four times during that period. I have been there for repairs and for purchases. Granted you might pay a little more there, than you would if you purchased on the Internet, but you would have your scooter or wheelchair right there on the spot. You wouldn't have to wait days or weeks to get it. Isn't it worth a couple more dollars to have someone explain using it to you rather than opening a box and knowing nothing. And the products he sells are all quality products. How can someone expect him to take their off brand low quality product make them into something they're not, for a couple of dollars. Yesterday I went in for a repair. After Jeff pointed out to me all the things that would have to be fixed, and the cost of each of them, I decided to purchase a new one. Yes it was an upsell. But it made sense. He showed me all that he would have to do with my scooter and it would still be an older scooter. Now I have a brand new one and I'm very happy. As I said, I have owned almost the same scooter for about 10 years, and yet Jeff was able to show me features yesterday that I never knew my scooter had. I couldn't get that from a box placed in front of my door. For anyone on the fence, give Gem a chance. They are a very reputable company and everyone there will do the best they can do to help you.

The service and knowledge of Gem Wheelchair is unmatched. I needed a wheelchair repaired for my…read moremother in law and a new wheelchair for my father in law--the depth of knowledge needed to navigate the many options long with the speed fulfilling my needs gave me tremendous confidence that I was take care of my elderly in-laws in the best way possible. Gem is and will remain my only source for equipment and supplies. Jeff, the owner, goes the extra mile to make sure all needs are met. He is a true GEM!

Highly recommend J&K Medical Equipment. Frank and Robert were a pleasure to deal with. Very…read moreknowledgeable and courteous. Excellent customer service and delivery was a breeze! Thank you for making things easy!

I would like to send my highest commendations to J&K Medical Equipment and their exceptional staff…read morefor the superior client service they provided me. From start to finish, the dedication, patience, and compassion they showed was above and beyond. This was not a simple transaction; it was a step-by-step process that required careful coordination between my doctor's office, the insurance agency, and myself. Franklyn worked alongside me the entire way, guiding and supporting with care until everything was completed. The team's professionalism and genuine compassion turned what could have been a stressful experience into a smooth, reassuring journey. I would especially like to highlight the outstanding teamwork: * Franklyn - Oversaw every step of the process, from managing insurance claim documents to coordinating with the doctor's office, ensuring the wheelchair order and delivery were perfectly handled. * Tina - Delivered my medical equipment with patience and professionalism, walking me through the functions and operation in detail. I also love her personality. * Robert - Assembled the product with skill and efficiency, ensuring everything was set up correctly. * Mary, Debbie, and Sonia - Essential members of the staff whose behind-the-scenes support kept the process moving seamlessly. Because of their dedication, I now have the medical equipment I need, and it was done with such compassion and care that it deserves recognition. J&K Medical Equipment at 158-23 Horace Harding Expressway, Flushing, NY, sets the standard for what true customer service should look like. My deepest thanks and kudos to Franklyn and the entire team--you are appreciated.

Came in a bit early to get a lab coat for my chemistry lab class and was surprised to see they had…read morethe kind of goggles I needed too. Lab coat is of a high quality and did it's job during the lab. Person at the front desk was pleasant even after I returned five minutes later asking for a different size.

In addition to a weekly rental charge, they also charge a $65 fee for drop off and another $65…read morecollection (of a high chair) which seems very pricey (although they were transparent about this cost up front). However they failed to tell me that they start billing from the day you make the reservation and pay the deposit, NOT from when they deliver the chair. In my case that meant paying an extra week's rental. This was not mentioned to me until i was returning the chair and settling the payment. Their employee just quoted "policy" to me and insisted they told me) (100% they didn't). In addition, the chair supplied was old and uncomfortable.

So convenient to have friendly staff that could Help with…read morenotary services on a Sunday!

Decent pharmacy not far from me. They have been around for years. Typical pharmacy stuff, medicine,…read moreany type of health related item, walkers, canes, etc. They also do fax service which was what I was actually for. I want to say it was $1 a page which was a bit pricey but it was convenient so worth it for me. Everything was quick and you got a confirmation page. Good stuff.

This place is new. They don't accept Medicaid yet because it is new but they do take most other…read moreinsurances, such as family health plus. They have pretty quick service because it is new! You'll either see and male or female pharmacist and they are keen to help you. If they don't have anything they usually get it for you the next business day. I'll fill my prescriptions here.

Ernie and his team are incredibly accommodating and helpful. I had several fertility and baby items…read morethat had to run through my insurance that Ernie personally helped me navigate. They were able to get meds and supplies they did not usually carry for me...and it was less than any pharmacy in town. Highly recommend this awesome team and location!

Dwight is fantastic to work with. He has saved the day countless of times over the years when my…read morewheelchair broke! Not only is he an amazing technician that knows his craft well, but he genuinely cares for his clients, is so kind, and goes out of his way to support. Definitely recommend working with him!

I had the best experience one could have with this company, they went out of their way to make sure…read moreeverything was perfect, Dwight is the MAN! He made me feel a part of everything, and I'm the one he's fixing things for.

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Wow they got everything in the surgical healing biz for folks who are waiting on lawsuit claims or…read morejust folks doing rehab and need , canes , walkers , neck braces and other healing supplies . Stopped by to pick up my uncles new scrip and his neck brace that weights almost 10 pounds but doctor states he needs it for recovery .Well stocked and organized store and workers are very helpful when you give them insurance card and all the basic info they need .Very quick service and stuff is bagged properly and secured . 4 stars on my yelp meter and the portable toilet is worth a few giggles on my way out .

I have been having a difficult time finding a pharmacy that has a particular medication in stock…read more The associate I spoke to was incredibly kind, helpful, professional and even asked the pharmacist for any suggestions. I will go to them in the future for other pharmacy needs!