Ron was so unprofessional and rude made me feel so humiliated. made me wait 45 minutes in the drive…read morethru window stating I o was incorrect in cash, tells me he'll call me because they have to dispute my money ! ive never had a unprofessional bank experience especially dealing with money . he acted like it was a fast food restaurant.

This bank approved our auto loan with Toyota. Unfortunately we have set up auto pay through our…read moreSESLOC bank account and the bank continually fails to make the payment. It's now affecting our credit. The bank does not notify us in a timely manner and it happens every few months over the past 2 1/2 years since we got the loan. It is getting very frustrating. We are ready to refinance and close our bank accounts with SESLOC. It is just ridiculous now.

I just stopped here for a quick visit to make a withdrawal. Line seemed a little long for mid-day…read moreon a Monday but the teller who helped me was polite and professional. The location is not large, but was relatively easy to find off the 101 and very clean and tidy. Attractive and relatively modern, with adequate parking and good lighting.

Went in to deposit a check. Super simple and super quick. You can now use your phone to go into the…read moreatm machine which is cool. And if you sing, they have the best acoustics.

This bank in Atascadero are full of incompetent tellers who must be lazy and misinformed. This bank…read morelies many times because the other branches were capable of doing what these one in Atascadero are b.s. aboutcause they lazy! Constantly we can't do that for 90 days and "oh the guy who does accounts is busy. Always. "

I have banked with Heritage Oaks, then Pacific Premier and now Columbia. Ever since it switched to…read moreColumbia, I have to go through extra, cumbersome steps to log into my account online. I've called the bank twice about this and the response is "We can't do anything about this." It used to be that if I logged in from a new device, I would need to get a security code sent my phone before I could login online with my password. That seemed reasonable. I've been using the same laptop for about two months. Now, I have to get this security code every time before I can use my password to log onto my online account. A couple of weeks ago, this requirement mysteriously stopped after about three days. Again, this security code requirement has started up again. Every time. It's been about three days, with no end in sight! Frustrating. I am considering changing banks due to this. The strange thing is, the bank rep didn't know any thing about this. I asked the rep on the phone if this would be a requirement implemented by the bank or by a contractor who deals with the online banking. The rep said "I don't know." ???? And wasn't interested in finding out. Until this issue, I have been completely satisfied. It has only recently (2 months?) been Columbia Bank.

I recently purchased a used vehicle and the dealership set the financing up with Coast Hills…read moreFederal Credit Union in November of 2025 the same week I went into a branch in Arroyo Grande to open an Account for the payments to be processed from. I received the interest rate decrease for "Auto payment" which was never processed on the date in the paperwork, I had manually pay it myself. I went into another branch and tried again to have set up and again it didn't work, I went back in a spoke with manager and she set it up again, again it didn't work. during all of this a third party handles their insurance paperwork. The branch never asked about insurance, which we had listed on our policy the day we purchased the car, this third party company only sends -emails and you cannot reply to these emails. Apparently they had sent a letter stating that we need to provide insurance which I must have missed, the second notice came and it had all these threats about charging us $648.00 for 6months. I uploaded our policy card that every other bank loan had accepted, it took them 5 days to respond and denied the document, stating they don't accept these cards and I needed to submit the entire policy and show the lien holder as Coast Hills, etc. again I submit it. And I get another email stating it will take them 5 days to respond that day I look at my car loan online and see that the balance of the loan increase by $324.00 as a "CPI loan advance" I went to the branch again asked what this was and the Teller had two pieces of paper stamped together with information about this insurance issue " because it it is this common" the teller tells me that this happened to him as well. Another manager looks at the policy I sent which I had on my phone and said he saw a problem that the address I had on my policy was not the correct one for the insurance ( it was on Coast Hills website) And that it would need to be fixed and resubmitted again. Which angered me beyond belief. I went to the parking lot and contacted my Credit Union I have been with years (Schools First) and started a refinance application which was so easy. All online, I was already Pre approved. So I will be paying of this terrible loan, terrible credit union "Coast Hills" will no longer be getting my money. I recommend look to another Credit Union as they are not all the same. Schools First Federal Credit Union is the best, live people to talk to no stupid third parties to handle important documents with nobody to speak with.

Friendly and effective staff. Just financed a car loan with them. Their new building is beautiful.read more

Love my BofA. Always helpful. Best onliine banking site ever! Very user friendly. Always has my…read moreback on fraudulent activities.

This bank is closed. Except for the ATM. This bank is…read moreclosed except for the ATM. This bank is closed, except for the ATM. Sorry to repeat myself I need it to be long enough for the review.

The word Umpqua comes from the Native American language meaning place along the river. I guess if…read moreyou stretch it they are in Templeton which is along the Salinas River as it flows from way up in Santa Margarita all the way to the Pacific past Salinas. As far as being a local bank they have some other places in the valley and the foothills, but not a lot of branches. they do have some very unique things but you just don't find everyday. like how about this how about you can call on the telephone and they answer and it's a human, none of this press this for that or press this for the other he just get to talk to people, and it's the people in your local branch. Now that's super cool. Well anyway I just opened up my new account and of course it does take a little while to go through all the questions and set everything up, but once it's set up and looks like it's going to be really smooth sailing. The ladies who run this Bank you couldn't ask for anybody sweet or nicer. they're just fabulous. They support online banking in all kinds of ways and I am just happy to have a local bank that I can walk into talk to people who recognize me and call them if I ever need to. so I say let's go use a local bank sounds like fun, and it is..

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

Without exception, I received the most courteous and competent service from the staff at Atascadero…read moreGolden1 office. They are skilled in their business and offer excellent products and financial assistance. Highly recommend!

WE opened an account, deposited funds and they blocked us because it was suspicious to deposit…read morefunds in a new account. On Friday afternoon. And told us they would need until next Tuesday to clear ir all up. We are here in the branch with IDs, bank information, social security numbers and they say there is nothing they can do. We asked what do you need to verify? We can get our home bank to verify. No, "there is nothing we can do until next week." We will of course be withdrawing our funds as soon as humanly possible. Yes we realize that bank fraud is happening - the bank is committing fraud by accepting our funds and refusing us access.

Great service. Excellent on line features and references! User friendly systems. Friendly,…read moreinformative staff.

Kyle makes me feel like I have my own personal banker. He's considerate of my time and convenience,…read moreas well as making sound financial decisions. I appreciate that he is responsive and helpful, and proactive in offering me the best assistance possible.

I've had to update my review. The people in the bank are great. But the bank's technology isn't…read moreeven par for the 90's. Their online banking is terrible. I jumped through hoops to get my account set up. I have a user name and password set up and I get a notice that my phone number has to be verified. Why? They have my phone number on record. So the website is going to send me a text. Oh My Bad, they must not be working today. I never got a text. The app opens once and crashes every time. What a JOKE Aren't there any banks in Paso that are like the banks of today other than Chase and Wells Fargo??