Out of three appts. They canceled two, had to reschedule. They seem to schedule me on the days the…read moreDr. I have is on call. I feel what I was there for got worse. Now I have had three surgeries but I feel it didn't work either. But I won't know until I see the Dr. again, but my appt. was canceled. Now I have to wait again. Maybe they need more Doctors on call, they tell me these are appts. are in surrounding towns. and these Drs. are on call. I have had three surgeries already. The second one wasn't done on the date we were planning on because they worked on something else that also had to be done first. But now the third surgery that I had late doesn't look any different. Now I am in pain more offen than before.

Best medical people ever! I spent several years with chronic worsening pain and no answers. Dr…read more Gelber and Dr. Livingston, along with their amazing P.A.'s, listened to us and paid attention. Dr. Livingston rebuilt my entire lumbar spine in June and I'm on the road to recovery. Words cannot begin to express my gratitude and new lease on life. All of them are amazing and very kind. True miracle workers for me.

We had to come here on a Saturday to get my daughter's foot checked out after she had injured it at…read morethe gym the night before. The staff are very nice and let her speak for herself without any type of reserve or anything like that, so that was great. The check in process was a bit arduous and I felt like I had to repeat my answers, basically and triplicate so that was a bit annoying but the staff was very friendly and assured me that it would allow The doctors examination to go more smoothly. Once we were all checked in, there was almost no way, and after a quick examination by one of the nurses, we then were taking off to the in-house x-ray. The room we were seen and was brand new with very impressive equipment as her father I was allowed to attend the x-ray, and they made sure that we were both safe and process us very quickly. Once we got back to the room, we saw the doctor, and what was great that he was able to explain things and show things to my daughter and language that she was unable to understand. What I really appreciated was that he then also explain things in a more advanced and higher level for me to understand what was going on the best course for treatment and recommendations for how to stabilize her foot and get her back to normal faster. Overall was very impressed with this visit. Beautiful office nice staff and wonderful doctors. I would highly recommend this for anybody who needs urgent care for orthopedic problems.

I had double knee replacements three years ago 6 months apart. Released with no restrictions. I…read morekept returning with gait, pain, and lameness concerns. No further diagnostic testing done except X-rays. Dr. finally recommended he numb the major nerves in both knees, recommended for patients who were "unhappy with their replacements." Wishing one final second opinion outside Lincoln went to Dr. Kevin Garvin at UNMC who ordered additional xrays and a nuclear bone scan. The scan revealed aseptic loosening in both replacements, with the last knee replaced already showing signs of rotating. I have undergone two total knee revisions since his finding, replacing the discs with ones with spikes attached that descend into the tibia. The revisions take longer to heal and are more painful. Please seek a second opinion if you aren't progressing but failing and someone is recommending you deaden the nerves running through your knees.

I was diagnosed with cataracts in October and my regular doctor referred me to Vance Thompson…read moreVision for a surgical consult. The office is very professionally run and my initial consultation was extremely thorough using state of the art equipment. After reviewing the test results, the surgeon came in and gave me detailed information on my surgical options. Once I made my decision, I was given cost estimates, broken down by what insurance would pay and what I would have to pay. I was then scheduled for surgery. I've never used contacts since I couldn't stand the thought of putting things on my eyes, so obviously I was nervous about getting surgery on my eyes. But the initial surgery on my left eye went extremely well and the surgical experience was actually interesting. I went back the next day for my right eye and that went well too. The entire staff was very professional and caring, and I got hot cookies both days after surgery to make sure I tolerated the anesthetic. I selected lens that would correct my astigmatism and am so glad I did. Today I went to my regular doctor for follow up, and I now have 20/20 distance vision without glasses. I've worn glasses to correct my astigmatism since 1977 so having my distance vision back is fantastic. The overall experience at Vance Thompson Vision was first class. Besides the important medical aspects, they had a great waiting area for my wife with free cookies and a coffee machine that makes a tasty cappuccino.

The surgeon, nurses and staff were amazing with my mom's cataract surgery. Highly recommend!!!read more

From other reviews, and my experience I can tell you the one thing in common with unhappy clients -…read morethe money gouging. As many others who have written reviews, I too felt I was taken advantage of at this practice. After being told I paid in full I received a near $700.00 bill. Flabbergasted, I called and talked to Wendy who then took no accountability and blamed my insurance for the "miscommunication". After waiting weeks to hear back from Wendy about reducing my bill, I finally reached out again to hear the same answer back about it being my insurance's fault. Hours of phone calls and emails and I can tell you, it was indeed not my insurance's fault - the practice completely misquoted me. Sadly, I would not recommend. Paying an out of pocket cost I was not informed of tells me that this practice focuses on the dollars in their pocket rather than the care their patients receive. The lack of transparency about payments is unethical and they need to change how they quote immediately. As someone who herself has compiled quotes in a medical office, there is no excuse for this. This is the simplest form of bait and switch ploy. To back this 1 star review up even more - my whole experience was anything but smooth. I had three moles removed the same day. It felt rushed and pressured. I didn't even know I was getting them removed that day until billing came in. One mole was on my foot. They did not stitch and wrap it properly and I ended up bleeding through my shoe in Walgreens picking up my prescription. This then led me to passing out in Walgreens. Yes. So fun. I called the Dr. to say I didn't think the bleeding was normal. They had me come back and offered to add more stitches to the toe RAW! No numbing! I declined saying that sounds painful and preferred it to be wrapped instead. The healing process was anything but pleasant but the stitch removal was one of the most painful experiences of my life. The type of pain you grimace just thinking about for days and weeks later. Honestly, the pain from the suture removal comes second under kidney stones for me. I didn't expect this experience to be pleasant but I certainly didn't expect it to be this traumatic. So no, I do not recommend.

Dr. Daniel is excellent. He's kind, very knowledgeable, and really cares. I have seen him for…read morebotox, acne, lasers, sclerotherapy and skin check / mole removal and would recommend him to anyone looking for a dermatologist. Its a nice clinic. My sister sees Dr. Joel for medical derm and says he is great too.

I've been here a few times assisting other family members. Overall good experiences, positive…read moreinteractions with staff members. Everyone was friendly and attentive. The waiting area was comfortable and spacious and when I went back to help or wait with family members the area is clean and well kept and comfortable.

Brand new building…read more Unfortunately, they don't mention where to go when making the appointment. We showed up to the old building and found a gutted suite. Signage on the walls still directed us to where they used to be and there is legitimately no one anywhere near the area to ask for directions. Upon finding the correct building and suite, only the patient was allowed back for the procedure. It would've been nice to have been told this when making the appointment, as well. The outpatient procedure we came for is a bit invasive and the idea of having support was a welcome comfort. When asked about this, we were told each doctor chooses whether or not to allow someone to sit in as support. If this hadn't been kept from us, we would have planned accordingly.

Worst scheduling process of any medical office I've been to. Tried calling to make an appointment…read morefor my aunt when they opened at 8:30. On hold for almost 10 minutes without anyone picking up. Ok, they had just opened and were maybe getting lots of calls. Tried calling about an hour and a half later, got a message that someone would pick up in approximately 16 minutes. Never did. When you call there are lots of options. I chose 2 which was to make an appointment or talk to the receptionist. Then I had to chose 1 if it was regarding an appointment already scheduled or 2 if it was for a new patient. No option to select make an appointment for an established patient. Selected 1, no one picked up, disconnected me after about 8 minutes. Then I tried 2, even though my aunt is not a new patient. On hold for over 10 minutes, then someone finally picked up only to tell me I called the wrong line, which I get because I was just trying to get a hold of anyone. Sounded like he was in a call center in another country, had a hard time understanding what he was telling me. Put me on hold to try and connect me to the correct line. He couldn't get a hold of anyone either, so told me he left my number for someone to call me back. No call back after waiting 3 hours, so I tried calling again. Of course I couldn't get through, so I left a message with my phone number. I've just never had this much trouble getting a hold of a doctor's office when originally trying to call first thing in the morning. It's now almost 4:30 and they'll be closing soon. There may be great doctors, but if you can't get ahold of anyone to make an appointment what's the point. I was being persistent because an ER doctor said to get my aunt in as soon as possible.

my boyfriend went in for his nail, it was slammed at his job and grew back bad so we went in for an…read morein grown toenail removal. the receptionist are not welcoming or friendly but Nayadora and Dr Summi we're amazing. they explained the whole process and made us laugh and feel very comfortable. they answered all of our questions even if they were silly. they are the best care you can get for something that can be a bit scary. amazing care and they keep everything clean just wish the reception matched the rest of the place.

Unresolved Issues and Unprofessional Response…read more I had surgery with Dr. Bruneteau at Aesthetic Surgical Images in Omaha in 2018. Unfortunately, I have lived with the physical and emotional consequences of that surgery ever since. After years of working hard to improve the results on my own--with no success--I finally reached out to Dr. Bruneteau in 2025 to ask if he would consider helping me correct the outcome. I was told no, simply because too much time had passed. What shocked me even more was the response that followed. Rather than compassion or a willingness to discuss my concerns, I received a threatening letter from his attorney, warning me not to share my experience publicly or risk legal action. So not only was I left with disappointing surgical results, but now I'm also being intimidated for daring to speak out about it. I believe patients have the right to share their honest experiences--especially when those experiences involve feeling dismissed and threatened instead of supported. If you're considering surgery here, I encourage you to do thorough research and ask lots of questions. My only regret is not speaking up sooner.

Dr Biggerstaff was nice enough, everybody is friendly really. Pretty sure I got ripped off when I…read morewent though. I paid close to $1,200. I wanted smokers lines, and the lines from my nose to mouth done. When he came in to do the procedure, he mentioned my forehead (never even said I wanted that) I said oh do I need it? He's like yea, nothing else really. I was like, ok... He never did the lines from my nose to mouth. And I know that part is done w juvaderm which is more expensive than botox so I figured when I was quoted the cost it made sense. At the time. But #1 those lines were never done and #2 i would know cause every spot he did hurt. Like this was actually painful. I've gotten filler before, it doesn't hurt. Soooo.. still after months I'm wondering what the hell I paid for??

Today, I visited MD West One for a second opinion regarding a work-related injury affecting my…read moreright shoulder, arm, and hand, including symptoms of pain, swelling, purple/blue discoloration, and numbness. My goal was to gain clarity on my condition, as I previously felt I was not receiving clear answers--only recommendations for procedures--despite the impact this injury has on my ability to perform my job. The check-in process was efficient and professional. After being called back, I was weighed and taken to an evaluation room. Approximately ten minutes later, a nurse practitioner entered. She was friendly and took the time to ask detailed questions about the incident. She conducted an evaluation and asked whether my original provider had performed an X-ray of my hand or only a visual assessment. When I explained that only a visual evaluation had been done, she expressed concern that imaging had not been completed. She also stated that, based on her review of my chart, I did not have carpal tunnel syndrome but instead may have a rheumatoid autoimmune condition. This was new information to me and had not previously been communicated by my original specialist. I did note that my primary care provider at Methodist Hospital had once mentioned the possibility of an autoimmune issue but had not confirmed a diagnosis. The nurse practitioner indicated she would step out to conduct further research and return with additional information. Approximately fifteen minutes later, Dr. Jeffrey Tiedeman entered the room. He asked questions that I had already addressed and referenced my visit to the emergency room due to loss of feeling in my right hand. At that point, the experience shifted. He examined my hands and stated that an X-ray was needed to confirm a carpal tunnel diagnosis. I asked whether this could be performed during my visit, and he instructed me to follow up with my current provider instead. I explained that my current provider had not recommended or ordered an X-ray. I asked again for assistance, and my request was declined. It became clear to me that my concerns were not being fully addressed, and I did not feel supported in obtaining answers about my condition. Both the doctor and nurse practitioner then left the room without explanation and did not return. I waited approximately fifteen minutes before realizing the visit had concluded without closure, guidance, or next steps. This experience was disappointing, as I sought a second opinion to better understand my condition and receive appropriate direction for treatment. Unfortunately, the lack of communication and follow-through did not meet those expectations.

Visited this clinic recently. The staff were very professional, medical providers were very…read moreknowledgeable, polite, and helpful. The wait time was very minimal and my issues were taken care of. Overall, a great place to seek advice and receive proper medical treatment.