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    MD Now Urgent Care

    2.3 (53 reviews)
    Closed 8:00 am - 8:00 pm

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    My injury, my name being removed from waitlist and my check in text messages.
    Alonzo H.

    I am writing to express my disappointment with the service I received today. Despite having visited previously and commended the staff, today's experience fell short. I completed online check-in before arrival and checked in at the kiosk. At 10am, I was second on the list with a scheduled time of 10:14. However, while waiting, I received messages to check in again, my name was removed from the waitlist, and then reinstated. Additionally, people who arrived after me were seen before me. When I questioned the staff about the messages and the removal of my name, I was told not to worry. However, as of 11:25am, I remain unattended in the lobby. Although I understand that emergencies may arise, there have been no urgent cases. The majority of patients are here for cold and cough symptoms, whereas I have a cut finger requiring immediate attention. Why did you request we use the online check in? Nothing is faster Nothing is working. Now another person is called I go back to the counter and the receptionist tells me I check in at 10:40 which is complete bullshit. I'm attaching my check in text message to prove her wrong.

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    4 months ago

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    2 months ago

    Great service, Etian was very friendly and knowledgeable, I highly recommend this location if you are feeling under the weather.

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    6 months ago

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    3 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    7 years ago

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    Jane S.

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    4 years ago

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    Jane S.

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    3 years ago

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    4 years ago

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    Jane S.

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    4 years ago

    Went in for an ulcer and the nurse who was on shift was so mean that it made me just want to cry and leave as fast as possible.

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    Jane S.

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    8 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    Jane S.

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    8 years ago

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    6 years ago

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    Jane S.

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    8 years ago

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    6 years ago

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    Jane S.

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    5 years ago

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    Jane S.

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    6 years ago

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    Jane S.

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    7 years ago

    I have visited this facility twice. Each time I have visited I was treated with excellent patient care. Thank you staff for all you do.

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    Jane S.

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    7 years ago

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    Jane S.

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    6 years ago

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    Jane S.

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    7 years ago

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    Jane S.

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    4 years ago

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    Jane S.

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    6 years ago

    Great experience. Good doctors. Friendly staff. Best times in the area. Hope we don't have to go back but if we do this is our choice.

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    Jane S.

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    5 years ago

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    Jane S.

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    5 years ago

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    Jane S.

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    7 years ago

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    Jane S.

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    Jane S.

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    6 years ago

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    Jane S.

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    6 years ago

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    Page 1 of 2

    Ask the Community - MD Now Urgent Care

    Review Highlights - MD Now Urgent Care

    Visited the center in Miami Lakes and the staff was courteous and quick to get me to see a Dr.

    Mentioned in 3 reviews

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    Nicklaus Children's Miami Lakes Outpatient Center

    Nicklaus Children's Miami Lakes Outpatient Center

    2.8(16 reviews)
    1.5 mi

    The service provided at the Miami Lakes Nicklaus Urgent care Center was poor, lazy and…read moredisrespectful. They don't care about the patient, and they don't pay attention to the cues given by parents. I don't understand how they promote preventive care and being proactive if when you are proactive and try to prevent they don't pay attention to you. The type of care they provide is not what they promise. I took my daughter twice for consistent fever, the second time they did exactly the same as the first one. I asked for more testing to try to check on the reason and they refused. Additionally they tricked me saying they will see what could be done and the next thing I knew was that my daughter was being discharged. The doctor was extremely condescending. He should not be a doctor, made me feel like I was overreacting and overprotective. Long story short I took my child to a diff provider and with a simple x-ray they were able to tell she had pneumonia. This new provider agreed that when a fever is consistent for so many days you need to rule out other reasons instead of deciding that it is a virus. I should have listened to the signals, coffee machine has been broken for a loooong time. vending machine is broken too. I did not see any water fountain. It seems it is not important but it shows how much they care for the patient. The first time I took my daughter for this reason they called me right after left to check if I had paid. I confirmed I did and they even asked for the confirmation number (which I provided) and a descriptions of the person who took the payment (did not pay attention to that). Come on!!! aren't you able to send the bill if there is no payment instead of bothering a parent with a sick child with anything other than checking how is your child!!!! AVOID this place. There several complaints online about the quality of care here.

    My son had a skating accident during Christmas break 2017, where he went to his cousin's birthday…read moreparty and fell skating. My son told me he was ok but, I saw his leg swollen, and he kept saying no he was good. Long story short, my son ended up with a fracture in his ankle, where he was required to wear a cast on his left leg for one and half months and a boot for a month. During his last visit a couple of weeks ago, the doctor noticed that my son was walking with a limp and my son kept saying, "it hurts when I put pressure on it." The doctor prescribed physical therapy twice a week for the next six weeks. I called the number that the doctor gave my daughter to get an appointment for an evaluation, at first she's like I do not have anything available till mid March, but I advised her that his next appointment was at the end of the month. She advised me she would give me a call as soon as an appointment or cancellation appeared on her computer screen. I received a call within 24 hours and I was able to get an appointment the following week. Fast forward a week later, we came to our appointment on time, wait time to be seen was less than thirty minutes. We met my son's physical therapist (Miriam) very approachable and friendly and my son and her had an instant connection. This is my son first week of therapy and he has five more weeks to go. He's doing all his therapy exercises as instructed for one hour. Once his therapy is done, his favorite part where the therapist massages his ankle and applies some type of hot/cold cream for ten minutes. Kind of glad that I chose Nickalaus for my son's medical needs. Like I said before wait time is minimal once you sign in, have plenty of parking spaces, in and out promptly. I highly recommend this location if near this area.

    Photos
    Nicklaus Children's Miami Lakes Outpatient Center
    Nicklaus Children's Miami Lakes Outpatient Center
    Nicklaus Children's Miami Lakes Outpatient Center - My son's therapist (Miriam)

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    My son's therapist (Miriam)

    Palmetto General Hospital - Self explanatory

    Palmetto General Hospital

    1.7(198 reviews)
    3.0 mi

    I took my 87 yo father to the ER on monday May 16 morning, very nice and knowledgeable ER Doctor,…read morehe ordered all types of test and admitted him right away to the 6 floor, had a very pleasant experience with the team of Doctors assing to his care Dr Losada, Dr Querol, Dr Bombino, Dr Mohan, Dr P Garcia, and all the ARNP team, CNA Serret and Capote did a great job keeping him comfortable and clean, can't forget RN George and the Charge Nurses that keep me informed all the time. Thank you all for the great job

    March/April 2026. Visiting hospitals, working in, being in hospitals, visiting family and friends,…read morethis is the most inefficient, absolutely, chaotic, irresponsible, location. My brother in law felt he was ignored. My niece and my husband, -----were consistently given conflicting, wrong or bad information...his daughter received complicated, convoluted, evasive, and incomplete information. He was in the hospital over two + weeks and the day they decided to release him!!!!!!! is the day they decided to put a stent in his heart. Put a catheter up his penis. He kept saying to his daughter, " what is this in my penis should I pull it out"? Did nobody explain anything to him? the patient who was suffering from too much time in the hospital? Seemingly NO. His daughter told him not to pull anything out!! that maybe somebody would explain to him why it was there? how long it had to be there? and why he was so uncomfortable? and what he should do and what he shouldn't do? Wouldn't that make sense? If the patient's family knew what was happening; explain that to the patient? such as why he had some tubes coming out of his penis? We guess they couldn't be bothered. Why should they tell the patient what's going on? With phone calls to the charge nurse-----we'd get put on hold for 20 minutes and nobody would answer. Then someone would just hang up on us. My niece was there to support and take care of her father. SHE EMPHATICALLY said don't do surgery unless I'm there to talk to him forehand to .... and see him kiss him and re-explain it..... Then when she showed up at 7:00am (after the staff jerked her around for two weeks) telling her they didn't know if he could survive surgery, doing test after test, after test.... They said they could not operate and that they were releasing him. Then...we're not releasing him. Yes, releasing him. We're not releasing him. And the morning that she had to fly home....... he was already in surgery! WHAT? He was already in surgery! His family right there and they were not told beforehand. HA! again. how foolish to think that that might be one of the requirements. He's already in surgery without her having given permission! She was not OK with that! PERFECT NIGHTMARE DOUBLE TALK: Miraculously he survived. The stress for his daughter, the casual disrespect was horrendous. There's a RESPONSIBILITY of a hospital based in the US--- that any person speaking English, working in the role as a medical, healthcare professional, SHOULD be able to communicate efficiently, It was difficult to understand some of the people on the phone. So if you wanna bring somebody there, to get sub-standard treatment ever, in such a chaotic environment---- if you bring them there; ask yourself "why there"? This is exactly a perfect example of the degradation of the USA healthcare system. SO____Anybody reading this in need of care, consider going elsewhere. Wow, what a draining, frustrating experience of having a sick family member and suffering from the lack of professional responding. If I could give it a zero rating I would because that's what it deserves. In fact a MINUS rating!....and if anybody in the administration or on staff reads this, realize you play a part of a debacle. A DISGRACE to say the least! An endeavor of compounded distress provoking terrific anxiety. The scant communication style contributes to more uncertainty and emotional fear and confusion...eroding the well being of the patient and their loved ones. I rate this hospital: MINUS ONE STAR.

    Photos
    Palmetto General Hospital - Room unattended next to my family's room

    Room unattended next to my family's room

    Palmetto General Hospital - No explanation needed, for being a hospital in Miami this is ridiculous.

    No explanation needed, for being a hospital in Miami this is ridiculous.

    Palmetto General Hospital - A tick or bed bug crawling on the bed with BLOOD.

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    A tick or bed bug crawling on the bed with BLOOD.

    MD Now Urgent Care - urgent_care - Updated May 2026

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