The pool facilities are excellent at the Highland Park Aquatic Center, and lots of updates since I…read moreenjoyed swimming here as a kid have really made this a very entertaining destination for kids of all ages and adults too, but the way it's run leaves a lot to be desired unfortunately. There was plenty of free parking and lots of shade available on the pool deck, but during the 4+ hours we spent there (2 adults, 3 kids under age 10) I didn't see one adult worker anywhere-just lots of teen life guards and workers.
Also, the pool and deck rules are very unclear, sparsely posted and inconsistently enforced, so we found ourselves breaking all kinds of secret, nonsensical rules only the lifeguards seemed to know about (and we definitely weren't alone). Then, when asked to clarify how what we were doing was wrong, we could never get a clear answer and the lifeguards were often rude and dismissive. We were also given contradictory information from 3 different lifeguards about the same rule! We figured things out for ourselves quick enough and learned which lifeguards really could be consistent, so in the end we had a really good time, just be aware when you go that it's on you to figure it all out, not many of the staff will be helpful (even in matters of safety) at all.
Lastly, the admission cost is a little steep ($6 per adult, $5 per kid under 48" tall), and even though they give a little break to families, it's not like you're getting all that much bang for your buck. Also be aware that no outside food or drinks are technically allowed--which I understand to a point, but this is also not listed online or posted officially anywhere on site which is annoying and inconvenient, especially since the concessions are mainly very overpriced junk food. So it would be nice if they offered some healthy alternatives like fruits and veggies rather than more processed, packaged, sugary junk for sale. If that's not possible then just let us bring at least those things with us? With little kids it's not easy to drag them out of the pool, back to the car for a healthy snack--which we ultimately did only to be harassed exiting AND re-entering by the overly enthusiastic little "teen bouncer" at the front gate even though re-admission is permitted as long as you're wearing your wristband. Like I said earlier though; ALL the rules at this facility and how they're communicated and enforced are very inconsistent to say the least! We resolved that if we return we'll just smuggle our own snacks in since they that's what we observed most people doing anyways!
The bottom line: you can have a great time in the pool and the facilities have a lot to offer people of all ages if you take some of these tips to heart, learn how to work the ill-managed "system" of rules and their teen army of enforcers, advocate (and think) for yourself a little, and just basically ignore the incredible inconsistency that truly rules here!