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    McKnight Scott J MD

    3.0 (2 reviews)

    Services - McKnight Scott J MD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    McKnight Scott J MD Photos

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    McKnight Eye Centers - My view from the exam chair as I wait for the Doctor....

    McKnight Eye Centers

    3.2(16 reviews)
    0.0 mi

    The care and professionalism cleanliness all excellent. The lighting the restrooms, the reception…read morearea all impressive.

    I love Mc Knight Eye center. Have been going there for I believe around 10 years. Front desk…read morestaff, technicians and doctors are all fabulous. (Only criticism.=I am "not happy"to see that they have gone to "Phyreesia" a new appointment system requiring complicated phone or online form to checkin for appointments. Having previously endured another physicians office using this system I gave up trying to wade through the new form and arrived early, where the staff assisted me. Hopefully this will become easier for me in time.) I first went to McKnights because I thought I had a droopy eyelid affecting my vision. Testing showed that this was not a problem. I discovered instead that, like my grandmother, I was developing glaucoma and cataracts. I remembered helping my grandmother for years with her nightly eyedrops and my brother lost use of one eye to macular degeneration so I was thankful I had not put off eye care. I had also developed type2 diabetes so eye care is also important with that. I began using prescribed eye drops and had regular 6 month exams to monitor the pressure in my eyes. Eventually the cataracts advanced enough that Dr. Brett suggested surgery. This was done at a different nearby office by another of the McKnight family. It was also mentioned that it might also be possible to do something surgically to help with the glaucoma. The surgeries went very well. I was able to go from wearing my trifocals to only wearing reading glasses. Stents were placed in each eye that help reduce the build up of pressure caused by my type of glaucoma. I still had to use the eye drops for a few months but follow up showed the stents were working and I was able to stop using the nightly eyedrops. I now have 6 month checkups and have recommended their office to friends. The waiting room is large and very comfortable with a pod coffee machine. The wait is sometimes too short for that coffee but no problem having one on the way out. If you happen to have an appointment around the holidays you will be impressed with how creative they can be with decorating.

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    McKnight Eye Centers - The view of the entrance from my seat in the waiting area.

    The view of the entrance from my seat in the waiting area.

    McKnight Eye Centers - Store front

    Store front

    McKnight Eye Centers

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    Gerry Optical

    Gerry Optical

    2.7(3 reviews)
    2.0 mi

    I have been a Gerry customer since 1991 in Liberty. Their prices are higher than some of the…read morediscount places, but I return again and again for the customer service they have always provided. I know when I go in there, I will have help deciding on frames and will have friendly and knowledgeable staff. Until a couple of weeks ago, that is. I visit maybe 2-3 times a year for an adjustment or to have the nosepads replaced. I have NEVER been charged before for either service. I had gone in recently for advice about keeping them clean (there is very little space to get in and around these pads to clean. The man told me to use a soft toothbrush and soapy water. I followed his advice and the result was, I scratched my lenses. So I went back in to have the dirty pads replaced, and was told it would be a charge of about $7 to do that. I said, I have never had to pay for that before. And the girl said pretty flippantly," well, it's always been that way". She started to write down my contact info. I asked for my glasses back and told her, "the customer service here has always been exemplary, but I will go elsewhere now. And I am about ready for new glasses, but I won't be coming here." This seems minor, I know. But it was her attitude that got me, along with her assumption that I didn't know any better. In this economic time, businesses are struggling to stay open. That is not the time to push away established customers. Dr. Samuels, Nancy, and Gary had been the staff for nearly 30 years - and now, I do not see anyone in there I recognize. Maybe it's changed hands, perhaps some of them have retired, but the consistent service I come back for is no longer provided. Maybe this is progress. But there are numerous other eyeglass establishments within a short distance. It is time to find one who still puts customer service first.

    Gerry Optical used to be one of the better optical shops in Kansas City but this time around, it…read moretook three months to get glasses and when they finally came in, the woman working in the store was in too big a hurry to be courteous and do a proper adjustment. She said she had 1 1/2 hours till store closing but acted like it was five minuets. I say this as someone who worked in an optical shop for five years, so I know what I'm talking about.

    McKnight Scott J MD - optometrists - Updated May 2026

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