Horrible medical practice. Dr. McGovern is okay as a doc and saw him for two years. But his staff is inept, rude, condescending, and dropped the ball on more than one occasion. It's a shame that a halfway decent doc surrounds himself with staff that's more suited to run a hair salon than a medical practice. If you want to work with people who forget to send lab work orders to you so that you can get your routine bloodwork done, and then hang up on you when you call to find out why you haven't received it because your prescriptions have run out, then run into this practice and sign right up for the "We're More Interested In Filing Our Nails Than Earning Our Paycheck" program. I've switched to Indian Creek in Oxford, Ohio. read more