SO appreciate this kind business. They serviced my dad's 2-family in Medford for many, many years…read more When my dad started having dementia, and then Alzheimer's, they were nothing but kind and supportive when the oil ran to nothing or we needed immediate fill-ups or service. In addition, when his house was sold and forgot to cancel the service contracts, they credited back the service contract charge when I discovered it. Good people!

I have nothing but praise and appreciation for Matt and his team at Arlington Fuel. They are so…read moreknowledgeable, transparent, and patient. They go above and beyond when answering questions and addressing concerns. I pay $299/year for their Total Comfort Protection Plan, which includes an annual evaluation and tune-up for my oil/water heating system. At his initial visit in Fall 2023, Matt spent additional time out of his day to give me a detailed and accessible overview of my system, since I was new to oil heating. He pointed out details specific to my house/plumbing system, and taught me preventative care. Fall 2024, his employee Mike came by for the annual tune-up. Mike was just as patient and knowledgeable, and immediately addressed the issues I brought up (faulty basement thermostat and a noisy radiator). I highly recommend switching to Arlington Fuel if you value personable and prompt customer service.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

I called them in relation to a blocked sump drain in front of my house and they came round within…read more20 minutes and fixed the problem! Terrific service

We recently hired CJ Doherty to replace a lead water main to our house with copper…read more They were easy to work with and had reasonable rates. They knew what they were doing and friendly ,as I am very curious and like to ask a lot of questions while work is going on. I'd definitely recommend and hire them again.

National Grid is hands down the worst service I've ever dealt with in the U.S. Every time I call,…read morethe average wait time is 40 minutes. I scheduled a reconnection appointment a week in advance, and guess what? No one showed up. I called again the same day and the next available appointment was a month out--after another almost hour hold. Scheduled again, and no surprise, they no-showed again! What's the point of making an appointment if you just keep ghosting us?! National grid! Called again today, right now! I've been on call with the customer service for 2 hours and 20 minutes, as I'm writing this review, the rep still hasn't been able to get me the next appointment. National Grid makes all the money while we, regular people, get screwed over and over. If anyone knows how to file a complaint against this garbage company with the government, please let me know. Thanks.

Awful customer support and service. They promote budget billing but screw you when you close your…read moreaccount due to moving. Customer support misinformed me in terms of being able to do something about my large bill. I had to call and wait on hold several times and was ultimately told that I needed to pay the bill and nothing could be done. It is pure robbery. There is no consideration for families trying to afford to power and heat their homes and no relief. WORST experience ever.

don't like the experience w them called for refil 4 days ago 30% gas left and no delivery until…read morenext day even though i mentioned that my tank is at 0% now they want to charge extra for express delivery

Quick roadside stop to fill up a propane bbq tank. Attendant was speedy and friendly. All for the…read morecost of only $12!

Fantastic service! Great value, that's why I always get oil from S & D Oil Co. John is terrific…read moreand always a pleasure to deal with. His guys are always prompt and professional. Been a customer for years! Highly recommend this company!

There loyalty, at 1 point they had the entire neighborhood, I used him for over 10 years but the…read moremore he succeeded with his business the more costumer service went down and his attitude went up. Now not 1 of the 12 houses in my neighborhood use him and that includes me.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

Tom Prendergast and Brendan and their team are examples of experts who are knowledgeable and take…read morepride in doing truly excellent work for a fair price. Over the last 15 years, they have replaced our boiler (in the depth of winter) and then as our piping needed upkeep and improvement, they've come back reliably even when they're under great pressure. We will sorely miss them now that they've retired. They deserve a rest and I hope they can relax and enjoy retirement. Thanks Tom, Brendan, and team!!

Pro: relatively quick response Con: Incompetent/lazy…read more I was recommended them by my neighbor so thought I would ask them to come diagnose an issue with my air conditioner. Someone came over and looked at the unit and said that the problem was most likely a clogged drainage tube. But, since the air handler was in a crawl space, the technician declared that he could do nothing about it since he couldn't get to it. He even suggested that we should knock down a wall if we want to service it. He made absolutely no attempt to find a solution and declared a lack of options and gave up. With that said, we decided to get a second opinion and had another company come in for the same issue. That person not only decided to go into the crawl space but he did the same service and cleared the clogged pipe from inside the crawl space. So, basically, their technician was not only lazy but also suggested we waste thousands of dollars knocking down a wall to fix an issue that eventually cost us $150 with the new guy. This is a terrible look for Prendergast Oil. I was charged $120 by them for nothing at all because their technician was too lazy to do actual work. I hope this helps you improve their service. I don't want to just resort to a bad review somewhere because I would like you, as a local business, to improve your services.

I had a very good experience. Yes, the line can be a bit slow moving, but that's because there were…read moreonly two employees. They were very sweet and courteous to everyone.

There have been three clerks at the front for some months now. They are wonderfully friendly and…read morehelpful, treating everyone with respect and good humor. The short-term parking in front of the building is also a big help.

I never do this: I received an oil delivery yesterday of 198.4 gallons of oil. The total 801.4…read moregallons, that comes to 4.04 per gallon which prompted me to check prices in my area. I went to newenglandoil.com and found that Stocker Fuel, on average is $.50 more per gallon. Please do your research.

My family's been with Stocker for over 20 years. Never have had a problem and have always come ASAP…read morewhen there has been a problem. Can't say enough good things about them.