The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

I rented a 10 ft truck. It was ready upon my arrival. The truck was clean and handled well. Great…read morechoice. The customer service at the rental center was very nice and professional.

Terrible customer service. Stoped in to fill 2 Propane tanks. Service person inside said go…read moreoutside to the fill station and someone would be out in a few minutes. 25 minutes later nobody came.

I visited the Hudson Bridge location today...And Michael was very professional and nice . I had a…read moremove in issue and it was taken care of with no stress.... Move in was an ease

I have been using this place for almost a year now and have no complaints. They continue to keep…read morethe buildings clean, the gate is always closed and working and staff has continued to be super friendly. There was even an incidence where I thought there was a dead cat in the building and it freaked me out. I called the front and the lady came with a broom and dust pan. She was freaked out too but was willing to brave it out in the name of customer service. Fortunately, the cat had moved by the time we went back in ready to remove it.

Horrific experience . Wasn't able to get out of the self storage facility because the worker create…read moremy gate code. Was given a 800 number tar didn't assist and refused to allow me to speak with a manager in 2025 dang near there is no reason I should sit at a get a hour ridiculous

I've had nothing but problems since I got this unit three years ago. rat and snake infested!read more

Right from the start i was treated as a preferred customer, this individual was very glad to assist…read moreme with finding the right size storage unit, and when i decided what was the best for me, we was able get me taken care of.

There are many things about things about this storage that don't sit right with me. I've had…read moremultiple problems with customer service with that black lady come off rude sometimes when I ask her questions. I'm spending all this money on storage for y'all NOT to have a dump to put trash in, no bathroom, no water fountain, you want our ID just to use a dolly, and then can't get anything open cause you don't give extra keys. So now I had to pay EXTRA out of pocket to get my lock off my door!! but yet if I don't pay my rent somehow my stuff gon end up on the street?? Respectfully going to ExtraSpace next time.