It took a while, McDonald's Umina, but you finally broke me.
It's not enough that your staff consistently get orders wrong (I've lost count of how many times a double big mac has magically turned into a cold single mac), or that the burgers through drive-through are almost always cold, or that custom burgers seem to be replaced with regular burgers (no pickles really does mean NO PICKLES), but this time, the girl at the window poured a full large coke zero all over me and my car electrics after which I was told "don't worry I'll get you a new one"
Next morning we were told they'd reviewed camera footage and it was all my fault (I guess I'll have to take their word for it?)
Consistently terrible, disinterested service, impressive lack of attention to detail, a filthy store, and poor responsiveness to complaints have finally broken me.
I will never, ever again make a purchase at McDonald's Umina. I'm done. Considering we have a young child and live in the area, I wonder how many thousands of dollars that is that will never be spent at this franchise?
I guess you win McDonald's Umina, catch you never. read more