If I could give them zero stars I would, we used the mobile app to order. I told them 3 times I was in the lobby and waiting. After 36 minutes our food had not been started and they could care less. We couldn't even get a cup to fill up our drinks. I had to ask for a refund, they had zero interest in actually making the food. We will not return. read more

Horrible, horrible! Inside is so dirty! Trash laying around , tables and floors not cleaned. They have a ton of flies all over inside, can't eat inside !! Every time I go they take forever to get the food out and fries are always cold! You have to double check the order because it's always wrong and they forget to give you some of your items. Small town and not many places to go and eat so many people still come here only because they have no other option. This place needs new staff and managers to make it clean and safe ! read more

What a substandard location. I waited for a full 10 minutes after I paid because they ran out of English muffins at 9:00 on a Friday. Really? read more

This particular location is with a gas station/convenience store. This is my second and last time to ever stop by this location. I was here a month ago and the bathroom was absolutely worse than it was today, with today the toilets not flushing and no water pressure in the sink to wash hands and no paper towels to dry hands. This bathroom services the McDonald's and the convenience store. Do not stop at this location. If the employees have to use that bathroom, Well I just wanna know how well their hands are getting washed. One star because The convenient store clerk was very nice and the store appeared to be clean. read more

Absolutely horrible McDonald every time I've gone. Workers are rude for no reason and I just left there since they were too lazy to open the drive through. I get there to order, nobody answers, so I go inside and ask if there was problem with the drive thru and lady says nope we just closed it today. Teenager sitting on phone at window. Ridiculous will not be returning to this McDonald's read more

THIS WAS THE WORST service, the Food I ordered a double cheeseburger, cheese burger, large fries and chocolate chip cookies which didn't come in a cookie bag it came in a chicken nugget box and i didn't get a double cheeseburger i got a hamburger and second i did get my cheeseburger but the fries were cold and i had to wait 32 minutes for my food and i was really angry and i seen a roach crawling on the dirty counters and it smelt bad and they didn't wear any gloves they touched my food with the hands they touched the counters the door with. The horrible bathroom smelt awful and there was trash all on the floor and they have the worse customer service i will not be going back there read more

McDonald's - The cheese burger - Fast Food Near Me - Trinity, Texas

This is the second time I've gotten a double filet of fish and had it messed up. The first time, even though it was on the receipt the second party wasn't on the sandwich, this time and I ordered it exactly the same as last time they put cheese on it when the receipt clearly says no cheese..... There must be a case IDGAF at this location. The crew and management clearly need retraining or just be replaced. read more

Nastiest McDonalds ever, flies everywhere like i mean about 100+ flies, stinks, really hot, the service sucks they don't get anything right half of the time, doesn't look clean at all, hopefully the place closes down, do not go for real. read more

Horrible service the person on the register was rude and didn't talk, and it took 45 minutes for our food, with them missing some of our food as well. read more

trash, horrible service, slow, food is never correct, probably the worst mcdonalds chain i've ever experienced in my life

I always receive fresh fries when I come to this McDonald's for my mobile order. The employees are always polite to me. Thank you McDonald's Trinity! read more

Got chicken nuggets with (surprise!) no sauces and my McDouble that looks so delicious read more

McDonald's - McDouble - Fast Food Near Me - Trinity, Texas

This post is not related to the food, I picked up food for someone else so I do not know if good or bad. This is about service (slow and sloppy and I am fairly certain overcharged on one of these last two visits), attitude/friendliness (indignant, ugly look, and certainly could use basic customer appreciation), and response of corporate office when I called to express my concerns (none). There seemed to be confusion where there should not have been because there were very few cars (3) in line. And frankly, when you are asked to move forward in line to wait for your food, there should be a little more hustle walking it out. Maybe some training?? read more

You'll wait 30 minutes for burnt fries and uncooked chicken nuggets but I mean- at least they make 16 dollars an hour and get a bunch of other benefits. read more

Order was completely wrong, even though it took the woman 10 minutes to get it put in. missing a fry we had asked for that hadnt got put on the order. even took out my card to pay for it, but the manager (I'm guessing) was too lazy to ring it up and wasn't going to ensure we got our complete order. probably better off betting food from the gas station next to the McDonalds. read more

The service was great. The attendant taking our order on the speaker was nice and professional. The gentleman manning the window was also just as nice and cordial as his predecessor. Our order was correct and the food was delicious. We visited around 9:30 on 01/06/22. Great job to the whole staff. read more

The employees "working" were pitiful. The tables were dirty. Nobody took my order yet they were able to visit with friends at the counter. The friends noticed me standing in line, pointed me out to the worker, and I was still ignored. I went to the convenience store attached to the McDonald's and bought a some snacks instead and told the guy working the counter about my experience. He laughed and said that it's always like that. Booo read more

Place is very dirty, rude staff, and they never get my order right. I paid for small drinks and they charged me for larges.Place has gone down and horrible service. read more

Worst service ever, if you go in the evening it takes forever and they act like they're doing you a favour, I stood waiting for 15 min. And no one would take my order, they stood around talking to each other, I went here again my burger was cold and dry, go to dairy queen at least they cook your food while you wait, the management here should fire most of them, I'm doing them a favour by eating here. It would be a cold day in Hades before I get anything here again and I like egg mcmuffins. read more

I stopped at this McDonald's to get a coffee on the way to Houston. They need to empty the trash can outside and tend to it. It was overflowing for people going through the drive-thru wanting to throw away items. read more

The food tasted the same as any other McDonalds. But the tables were disgusting. Flies were landing on our food when we sat down. Even my kids were grossed out. read more

Don't go to this McDonalds ,unless you have a FAT wallet.I stopped by to get a couple of orders of fries.I got 2 med.fries and they charged me $6.04.I asked the girl at the pay window"that' kinda high for 2 med.fries,"she said I agree, but that's what they charge".I think it's totally uncalled for". read more

Typical McDonalds friendly service sometime gets crowded but the employees hustle to get orders out.

If I could give this McDonalds no stars I would. I've come here twice in 2 weeks now passing through on my way to Houston and it's horrible. I won't be back. Flys were everywhere and landing on everything, the floors are dirty and disgusting. The employees will just disappear to the back after you walk in to order and pretend you aren't there. There is no urgency to work or do a job like they are being paid. The employees socialize with each other and hang all over each other and are not sanitary on anything they do or touch. They will turn and walk away or interrupt you when ordering to talk to a friend or coworker. All in all, McDonalds needs to come in and shit this location down. It is disgusting and a horrible place to order from. It's so frustrating to stop for a quick bite when I'm in a time crunch and it takes 20 minutes to order get food. And no, I'm in a big jacked up truck and can't go through drive through. read more

Extremely long wait in drive for the drive through. Fly's in the store & dirty. Do not recommend even for fast food.

This is the worst McDonald's I've ever been to. Night shift workers at this location are so slow and rude. You want to order something and you have to wait 10 minutes until someone actually shows up at the register. Where is everybody at? Wtf. I watched as the night "manager" was talking to a customer like sh*t. Unbelievable these people work here like that read more

This is my neighborhood MacDonalds. While it is small and shares the building with a convenience store and gas station its 20 miles closer than the others in the area. They employ locals and kids from school. Its small time for Mickey D's but they always serve a quality product. Things can run a little bit slower at night but it is a 24/7 store and that's nice for a small town. The employees friends stop in for food and treats and to gab with their friends behind the counter. The ice cream machine is fixed but it is down for cleaning between 1:00am and 5:30am. read more

ok so first off I live here so ive been to this place several times despite always having some kind of issue not just one time but every single fu$king time I come here..... today was no different than any other day except it was worse so everytime I order they make me repeat myself twice sometimes more and then they repeat it back to me and still screw it up most times so today I said I wanted 2 med fries and nuggets with honey mustard which is included and then ranch also which is not and I paid for it with no issue. so I get my food and I don't have my 2 med fries so the lady looked at me twice and did not come to the window then rolled her eyes at me and walked over and I said I did not get my 2 fries she said well did you pay for them? I said no but I would have if you would have done the order right I had to repeat myself on the order and then she reads the order back and still does not charge or give me my fries I mean come on how hard is it? then she says well you have to come inside and talk to the manager about it well that's why I went to drive threw so I didn't have to come inside so I left mad. so then I get to work and my son says where is the honey mustard and ranch that I paid for? so not only did I not get my full order I also did not get my sauce and my extra sauce that I paid for......... im super pissed this time normally I don't worry about it cause it happens all the time but today topped all the other shi%%y service ive had there over the years... they should be put out of business the heath inspector needs to do a surprise visit like every week here and I bet they will get shit clean then.... worse mcdonalds ever I do not recommend it to anyone. rude staff dirty tables dirty floors dirty cooking area flies everywhere flies on food trash cans overflowing inside and out just a dirty place. IF THERE WAS A WAY TO LEAVE A HALF OR LIKE 1/2 STAR REVEIW I WOULD BUT IT DONT WORK... read more

Most pathetic McDonalds I've ever been to. That's saying something. This place is continuously unorganized and the food is horrific. Needs to be shut down. Cold burgers, 20min waits, and unsanitary conditions. Don't go here. read more

I live here and every time I go to this McDonalds my order is so messed up that I can't even eat it Come on people get it together